CC
Chad C
Active since Apr 2012
7
Reviews
0
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Reviews
7 reviews2 months ago
Predator Turf Boots Not True To Size. DO NOT ORDER!!!
I ordered a pair of Predator Turf boots. I wear a size 9UK and I deliberately ordered a size 9.5UK because I wanted to make sure it wasn't going to be too tight. When the boots arrived I did not try them on immediately. I had a practice match that afternoon so I decided to try them out when I arrived at the club. I put the boots on and I couldn't believe how small they were. My feet looked like thehly were far too large for the boots and my toes were literally curled up. I warmed up wearing the boots thinking that they would loosed up, I assumed it was part of the technology. Unfortunately not, the boots were just too small. Even a team mate of mine with a size 8UK foot said they fit very tightly. I feel ********** because these ****** don't mention that these boots are not true to size. Not even close. Stay away from Adidas. I ordered a pair of Jordan's from Nike a month prior and I had no issues at all. Never supporting this brand ever again.
0 replies
60 months ago
R960.00 FOR WHAT EXACTLY? INCONSISTENT DOWNLOAD SPEED. NO LINE SPEED UPGRADE.
After nearly a year of paying for a 100/10mbps line, I am beginning to see the cracks in Vox's service. I hope this isn't going to end up being another Telkom experience for me. Over the past week, I have tested my connection speed with a laptop plugged in by Ethernet cable and my Xbox console. The most I got during the day from the laptop was around 65mbps, my console never goes over 30mbps. The strange thing is that when I do the tests at 05h30 in the morning, both devices register speeds between 90-100mbps. I have called Vox regarding this issue, I was walked through different processes, some of which I had already done myself, and the results were the same. Unfortunately, the customer service consultant couldn't give me the answers I needed. I asked him why I don't consistently get the speeds I am paying for? My upload is always within the 10mbps range, but my download never reaches anywhere close to 90mbps during the day - with one device using data. For the amount of money I am paying, this is unacceptable. To add insult to injury, on the 01/04/2021 I received an email from Vox stating that as from the 01/05/2021 they will be implementing line speed adjustments and my speed would be upgraded to 200/20mbps... Not surprisingly, this has not happened! Even the consultant I spoke to seemed oblivious to this broadcast that was sent by Vox. I have a couple of friends who use different ISPs, the one guy uses Afrihost and he received the a similar notification from his ISP. He's had his line upgraded as per the email he received, no hassles. He pays the same amount I am paying for 200/200mbps, and this really make me want to move to Afrihost instead. To cut a long story short, I am paying Vox almost one thousand rand a month for a service that I am not getting. That is unacceptable. I would like my line upgraded as per the email I received and my line speed issues resolved. There is no way my speed could be close to what I am paying for at 05h30 in the morning, and suddenly drop below 50mbps two hours later - for the rest of the day. My account number is 9222728. I will be expecting a call. Thank you.
53 replies
68 months ago
OLX
If you select a category on their website it does not populate at all. It just says, "oops...we didn't find anything..." Their app also has its own set of problems, that's why I uninstalled it months ago. I wrote a review on Google Play back in 2017 regarding the inability to search categories on their app. They basically made it look like I was doing something wrong... Go figure. Never had any issues with Gumtree. You post your advert, abide by the guidelines and its literally available in no time. With OLX you wait until your ad has been reviewed by all of parliament before its approved! You cant include your contact number on the advert - because of personal safety reasons. So everyone has to communicate via the app, but it only takes one message and phone numbers are exchanged... So called personal safety gets drop kicked into orbit. We're mostly adults that use online services to buy and sell goods, so we'll do what we want with our contact information - thank you very much.
53 replies
78 months ago
BEST CUSTOMER SERVICE
I would like to thank Anelize Olivier from Frogfoot/ Vox Telecom, Port Elizabeth for her professionalism and customer centric approach. I have dealt with numerous people from various companies, but it must be said that Anelize really goes the extra mile to ensure that her clients are taken care of. It's a rare trait and that is the type of calibre any brand or company would want to employ. She really raises the bar when it comes to customer service. I had numerous issues signing up for a package they had on offer. She kept me up to date - more than necessary - she genuinely showed concern when things were not working out and even though it didn't look like I would get the deal, she remained confident throughout the process. I finally managed to get everything sent to her, and even though I had ran out of time, I still managed to secure the internet package I wanted so badly. Usually sales people give up on clients when it proves to be challenging, but Anelize never dropped the ball, she kept going and that showed tenacity and resolve. If anyone from her company reads this, make sure you get her into more influential positions because she has the right attitude. Very well done Anelize! I know you're going to impress every client you deal with from here onwards.
0 replies
78 months ago
NOT GETTING WHAT I PAY FOR
I pay for a Telkom LTE uncapped package. The package is 10MB/S for the first 150GB, and drops to 4MB/S for 50GB and 2MB/S once the 50GB is depleted. I rarely use the 150GB in a month because I have a full-time job which requires me to be away from home the whole day. The problem I have is that my speeds are never as per what I am paying for, whether its is peak or off peak. The best I have had was close to 4MB/S off peak, when it was supposed to be closer to 10MB/S. When I used up my 150GB, my speeds were between 0.20 and 0.90, also during peak and off peak times. Clearly I am not getting what I am paying for. Not even close. I have a contract which Telkom expects me to honour, I diligently pay them every month, right down to the last cent and Telkom does not deliver, right down to the last MB. So, I guess being a consumer means nothing in the great scheme of things, our opinions don't matter but our money does. This company takes our hard earned money and doesn't deliver the service. Their customer care department is virtually nonexistent. It's virtually impossible to get out of a contract, even though you're not getting what you paid for. Quite frankly I'm done. So here it is Telkom, a petition that I urge all people that have the same bitter taste in their mouths to sign. Share it far and wide. Its time to take in this giant. https://www.gopetition.com/petitions/stop-telkom-sa-monopoly.html
0 replies
115 months ago
False Advertising. Inconsistent Information.
<p>I have had my fair share of service related issues with Telkom, but this one takes the cake!!<br />I saw the advert on their website where Telkom internet sibscribers can include Showmax to their account and stream content with NO ADDITIONAL DATA. Kindly see the link below.<br /><br /></p> <p>I read their T's and C's which sends you to the Showmax website and has very little to do with Telkom! Their FAQ's give inconsistent information which left me even more confused.</p> <p> </p> <p>I contacted Telkom via their call centre, spoke to various individuals because I called numerous times. The first person said I would be given 100GB of data subject fair use policy for Showmax once I subscribe, and there will be no additional charges. Neither would my subscription use my monthly data which is 10GB day /10GB night. I thought it was fair, so I registered for the deal. When I called another agent to enquire if I would be able to view Showmax even if I had no monthly data(10GB/10GB) left, the agent told me that I would need data to access Showmax, but once I statrted to stream, I would use the data allocated for Showmax. The agent then told me that only 10GB is allocated for Showmax, and once that is depleted, anymore streaming would affect my monthly data. I was absolutely shocked! What can you stream with 10GB of data? Seriously! The advert in the link below does NOT say anything about 10GB at all. In fact, it alludes to the idea of ABSOLUTELY NO DATA COSTS. Even elaborrated by the phrase "TRUE STORY". </p> <p> </p> <p>I confirmed this once again when I spoke to Kadeeja - not sure of spelling - and she was adamant that I would only have 10GB for Showmax once I subscribed. I told her that this is not what was advertised, and neither is it what I was told by the first agent I spoke to. </p> <p> </p> <p>I would like to advise people to not subscribe to this deal if you are not uncapped. There are much better internet service providers who give you exactly what they advertise. No stories. I am extremely disappionted with this lie I was sold by Telkom, the inconsisted information given by poorly trained call centre agents and blatant FALSE ADVERTISING! I would like them to cancel my Showmax subscription because I was duped into signing up, and once my contract with them is up, I am moving to another service provider who actually delivers. Im reporting this to every single platform I can find. I would even sue because of how victimised I feel.<br /><br />Once again, please do not subscribe to this lie. 10GB of data to stream Showmax is absolutely nothing, it wont even last you three days if you enjoy watching series etc.</p> <p> </p> <p>For anyone interested in seeing how they advwertised this lie, just follow the link before they update it or completely remove it.</p> <p>https://secure.telkom.co.za/today/shop/plan/showmax/</p>
105 replies
117 months ago
Lack of Information. Bad Service
<p>I recently took on a SmartBroadband LTE contract for 10GB data wuth router included. The speeds are fine, I am able to do what I want to online, but i soon found that it is not enough data for the whole month. When i got the device I was not told exactly how to check my usage, its something I had to figure out myself. I was told that I could "upgrade" my package after 3 months, and I was not told how much it would cost etc.</p> <p> </p> <p>I searched the Telkom website for upgrading or migration options on my existing account, but there is nothing that distinctly gives an explanation on this, and the pricing. I saw that they had a contact option where i would be able to chat with someone from Telkom online, I opted to do that and it proved futile. The individual I spoke to was Busisiwe, she was blunt and kept referring me to the Telkom website, I explained to her that there is no information on what I wanted to know on the site. The next thing i knew, she disconnected the chat and I was just stunned. </p> <p> </p> <p>I have heard people and family say how bad Telkom service and support is, but I didnt believe it until I experienced this on more than one occassion. I have 10GB available on the ever so elusive Telkom WIFI, but I have no idea how to access it, I was reassured by the agent who sold me the package that I would have access to it, but the Telkom website does not give clear information to contracted customers on how to access it. </p> <p> </p> <p>When this ****** contract expires, I am going with another ISP that has proper customer support protocols in place, and actually considers people who pay them money for decent services. I am quite annoyed that such a big company has such poor customer support. They don't even have a complaints section on their website, with a dedicated branch that deals with resolving customer complaints. That just speaks volumes on its own. </p> <p> </p> <p>My advice to fellow consumers is to steer clear of Telkom because they just take your money and give you very little support - if any at all.</p>
53 replies
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5 Star
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2 Star
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5 (71.42857142857143%)