NP
Natalie P
Active since May 2012
6
Reviews
0
Industries
Reviews
6 reviews20 months ago
The Dachshund Rescue SA / Dachshund Rescuse South Africa
I sent a request to Sanmarie Jacobsz from the Dachshund Rescuse SA or Dachshund Rescue South Africa. she asked if she can call me at 13:00 on 06 Aug 2024. i spoke to her over the phone about adopting a long haired dachshund Penelope which has been up for adoption for about 3 months on the facebook website. i gave her all the details she requested as per the requires listed on the facebook page. Although i am in the Eastern Cape i requested to either pay for the flights to fly her to me or i fly to Gauteng and back with her on my lap at my own costs and she said cargo would be to stressful but on my lap is fine. i sent her videos of our home inside and outside as well as the dog ramps for our bed and couch as they use. I have no kids, no big dogs only dachshunds and no cats, we have a secure walled yard, no open driveways or swimming pools. we feed hills as well as raw chicken feet and heads. she advised me on that day that she has another home that would like to adopt as well. i sent the videos then she said that they decided not to fly her but only option is to lift on the seat with you which i said is fine this was 12 Aug 2024 then never heard anything again. 13 Aug 2024 i sent a whats app to follow up. She requested videos and said she didnt see anything but they were sent on 12 Aug 2024. then Sanmarie asked again what food do i feed, access to the house, where do they stay when we not at home then she advised me that there are to applications in Gauteng so no need to fly this was the friday. Now the response changes that forster app**** and they have first choice and the DRSA decided not to fly. she said if they have any others in the Cape some time she will advise. the list of requirements did not say must have access to inside house via doggy door or that you need to be retired and she keeps changing everytime. when i asked on the facebook page that i was interested in adopting Penelope the facebook site responded to my message and requested my number as Sanmarie doest not recall dealing with me. my concern is that who is the person on the rescue that i was communicating with when Sanmarie has whatsapping me the day before now i have been blocked from this facebook page and she whats apped me messages at midnight and blocked me there to and said it is all about me and not the animal. i am an animal ***** that treats her furbabies like humans and they sleep in our bed and are spoilt rotten and anyone that sees them knows that they are looked after. i am concerned that these dogs are they really up for adoption? this is a non profit organization but why was the name changed: Dachshund Rescue South Africa - started in June 2013 which is deregistered Why (Inactive) Now called The Dachshund Rescue SA - started 2022 which is in the process of registration again as to a new NPC number with new directors? why delete my facebook posts and block me when all i asked is to adopt so something is not right and on Saturday 17th Aug 2024 she sent me a long whats app message that it is all about me and i didnt complete the forms and that i kept on whats apping her instead of calls and that i throw nonsense is truly unbelivalbe and that i am so entitled to her bla bla bla and blocked me from facebook. I have read numerous responses on facebook and hellopeter about this lady Sanmarie that this is what she does to alot of people trying to adopt. Maybe the our directors of this organization need to answer what is going on as blocking people from facebook and threats is discussing and maybe for the sake of the animals that she been investigated to see what is being said is correct or not so that the money donations, etc are being used for what they are supposed to be.
53 replies
24 months ago
KFC take your money
On Thursday 02 May 2024 at 5pm i ordered KFC on the Qskip (collection) app Order Number: 111709 to collect from the store. On that day there was strikes happening in and around East London but the app said open and i placed my order and made payment with the card. i went to collect from the store only to find that they were closed and no one around. i sent a message on the app support later that evening as the money has been deducted from my bank account. i then went on Saturday 04 May 2024 to the store and requested to speak to the person in charge she contacted the customer service so i could speak to someone who said it will take between 7 to 14 working days for my money to be refunded into my account. i am very annoyed as i understand that there are challenges out of our control but the fact that you have a system that you should have called the customers that placed these orders on Qskip the following day when you returned to the branch but instead you take my money and i have to run around checking what is happening. this is disgusting service and i am sure that i am not the only one who has this challenge. i have received numerous sms's but still no resolution as to the lengthy process i have to wait to be refunded what about my time and petrol and bank charges. Why could they not do the refund on my card that i paid with simple now i must wait for my refund if i get it who knows.
0 replies
25 months ago
No waybill details from Courier
I had a parcel that the courier called me on Friday 22nd March 2024 who advised me that they are outside my house, i advised them that the parcel was supposed to be delivered to Volpes branch as per my order request & the driver put the phone down before i could finish speaking to him. Monday 25 March 2024 i called the call centre to check on my parcel and ask for it to be delivered to the correct place which according to their tracking details my parcel was delivered to me yesterday 25 March 2024 at 15:25 but when i have enquired who signed for the parcel they are unable to give the details on the waybill as i was not at home as i advised previoulsy and called again today still awaiting the signature and if you have a pin number to give the driver why did they deliver without it so what is the point as i am since yesterday awaiting a call and all the numbers on the website dont exist very frustrating
0 replies
33 months ago
Recall on Mainstay Serial Number JC403 Multi Hinged Ladder
Please kindly note that we purchased one of these ladders a few years back and I kept the receipt for the 1 warranty and no longer have the proof of purchase so Game advised me that they will give me a R1000 gift card but all we want is another ladder similar to this but we must now pay in R600 +- when this is a recall and not our fault it should be exchanged to another ladder and not have to pay in. I am not happy to pay in extra so will rather keep the ladder and take my chances. This does not benefit the consumer at all because you are losing if you need another ladder similar to the one that has been recalled. If I can remember correctly we paid about R1299.
0 replies
122 months ago
Debit Order deducted from my account unauthorised
On the 24 Mar 2016 I had a debit order taken off my bank account unauthorised without my consent. when I contacted them via email Marius replied that it was an error on their side and that I will be reimbursed last week. I have to date not received my money that was taken on 24 Mar 2016. What happens to the people that don't check their bank accounts.
0 replies
133 months ago
Price Increase without Notification
Good Day, I have checked on my MTN Bill for April 2015 of my monthly subscription and when I logged in last week to check my MTN account for May 2015 amount it is different. I went into the MTN Branch at Vincent Park, East London and the lady told me that all MTN customers got an sms notification last month for price increase of contracts. I have not received any notification regarding this. Why was the notification not put with the Invoice to let us know. I am not happy about this as I was not notified of this and numerous people that I have spoken to said they did not receive any notification either about an increase.
76 replies
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4 (66.66666666666667%)