CT
Charles T
Active since Jun 2012
6
Reviews
0
Industries
Reviews
6 reviews14 months ago
******* incompetence
NEVER replies, NEVER refunds deposits, NEVER receives emails. *********** staff. Shall I carry on, or is there someone with authority that is willing to respond, or are you to ***ardly
0 replies
14 months ago
******* incompetence
NEVER replies, NEVER refunds deposits, NEVER receives emails. *********** staff. Charges months after termination of contract Shall I carry on, or is there someone with authority that is willing to respond, or are you to ***ardly
0 replies
38 months ago
Centrafin supporting scammers.
Scammed into a 5 year LTE contract under false pretences by ****a Digital whouses Centrafin as their shield and financier. Loads of empty promises of changing over to Fibre as soon as it becomes available. Very quick to install the hardware, only to realise later that everything including the data contract is sub contracted to Centrafin. So called CEO of ****a Digital,Andile, never answers a call, neither does the office. Absolutely no service. Data connection more off than on. Using Centrafin as their teeth should you cancel payment and being threatened by Centrafin with blacklisting should you not reinstate payment. Gentleman that I spoke to at Centrafin, had an aggressive attitude. Clearly does not know the consumer act and laws governing it. All he did was threaten me should I stop payment. DO NOT USE THEM.SCAMMERS AND NO SERVICE.
159 replies
38 months ago
**** Digital. Avoid at all cost.
Scammed into a 5 year LTE contract under valse pretences and empty promises of changing over to Fibre as soon.as it becomes available. Very quick to install the hardware, only to realise later that everything including the data contract is sub contracted to a financing company called Centrafin. So called CEO Andile never answers a call, neither does the office. Absolutely no service. Data connection more off than on. Using Centrafin as their teeth should you cancel payment and being threatened by them.with blacklisting should you not reinstate payment. DO NOT USE THEM.SCAMMERS AND NO SERVICE.
0 replies
128 months ago
Delaying Refunds
Vitality number: 5003233579 <br> I paid via credit card on the Vitality Mall the following. <br> 1. R405.00 on30/03/2015 - Home owner Bundle <br> 2. R220.00 on 05/04/2015 - Goeie Huishouding<br> 3. R170.00 on 23/04/2015 - Stuff Magazine <br> My staff and myself have tried to contact Discovery Vitality NUMEROUS times regarding non delivery of the above orders in the 5 months following the orders.Their service is non existant.<br> Eventually after lodging a complaint on Hello Peter , I got a response and a person to deal with, namely , Tracey Jaffer. Initially the R170 for the Stuff subscription, was refunded. After numerous further mails R220 for the Goeie Huishouding was refunded. Now a month later the balance , R405 is still outstanding. Everytime I am promised that it would be rectified and to expect a call within 15 minutes. Well I am still waiting.<br> This week a Stuff and Home Owner Magazine was delivered ??? Obviously Discovery Mall or their agents ,DIGTALPLANET have serious administrative issues.<br> I would like the balance , namely R405.00 refunded as Vitality Shop acknowledged and promised to do. <br> I would strongly advice Vitality members NOT to use the VitalityMall
75 replies
130 months ago
Still no magazines after 5 months
Vitality number: 5003233579<br> I paid via credit card on the Vitality Mall the following.<br> 1. R405.00 on 30/03/2015 - Home owner Bundle<br> 2. R220.00 on 05/04/2015 - Goeie Huishouding<br> 3. R170.00 on 23/04/2015 - Stuff Magazine<br> My staff and myself have tried to contact Discovery Vitality NUMEROUS times regarding non delivery of the above orders.You are transferred from one to the next department with seemingly nobody able to assist nor track orders.The best we could get out of them was that it takes 10 weeks for delivery.Well 10 weeks is long gone and 10 months is approaching fast.Their service is non existant.<br> I would like my R795.00 refunded as there is obviously no intention to supply magazines.<br> I would strongly advice Vitality members NOT to use the Vitality Mall<br>
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (33.333333333333336%)
1 Star
4 (66.66666666666667%)