BP
Bethuel P
Active since Jun 2012
33
Reviews
0
Industries
Reviews
33 reviews3 months ago
Remax Agent extremely rude
I was interested in purchasing a property and was assisted by Ms Nasreed Mohamed from the Harrismith branch. Unfortunately, my experience was very disappointing due to her unprofessional conduct. I asked simple questions regarding the electricity supply at the property. Ms Mohamed took more than a week to respond, which already indicated a lack of preparedness. When she eventually called me, instead of communicating professionally, she spoke in a rude and dismissive manner. She questioned me by saying, “Don’t you receive emails?” rather than politely asking whether I had seen her email. When I raised my concern about her tone and sarcasm, she went as far as falsely accusing me of swearing at her, which is completely untrue. This interaction was uncomfortable and unprofessional. As a result of this experience, I have decided not to proceed further. It is unfortunate that the seller who advertised through Remax may lose a serious potential buyer due to the conduct of the agent. I will also ensure that the seller is made aware of the reason for my withdrawal. I strongly believe that Ms Mohamed requires training in professional communication and client engagement.
56 replies
13 months ago
Absa Insurance refusing to cancel my insurance
Good day, Absa Insurance has ignored all my emails for the past 3 weeks. I keep emailing asking for assistance. On 14 March, I sent a notice to cancel and managed to find a better home insurance for half the price. Now Absa insurance is ignoring all emails from myself.
275 replies
14 months ago
MTN Bad Service NO MORE MTN
I had a terrible experience with MTN, I app**** for a modem from them for R259 pm. I then struggled to get connected for over 3 months , whilst paying for my monthly subscription. I kept emailing MTN to connect as I am paying, and everytime I am being given stories, I even went to their store several time and they failed to assist. I was then told my package had been changed to a prepaid one, which i have no interest in. Then In December 2024 , I asked to be refunded as I had been paying but no access to the internet. They promised to pay back my money after sending the proof of payments from me. Then now I'm receiving a bill that I am owing them R2200. The poor customer care at MTN is really a dissapointment, utterly disgusting, they think they can bully people to pay for no services rendered. It wasn't my fault that they send me a non working modem, even after calling more than 50x and emailing more than 20x they failed to assist. All I want is my money back and for them to take theor useless modem, that's all.
0 replies
14 months ago
Unprofessional service
I am having a Business Account with ABSA, I wanted to cancel 2 of my other accounts with them for my EURo and USD accounts. They are refusing to cancel my account. I keep being sent from department to department, no one seems to know what is happening, I keep being asked for account numbers to be sent even though they have already been sent more than 3x. The details are on the email trail and they are just lazy to read back and check. Then someone comes back to tell me it's a wrong department , I must contact the other department, but their colleagues are the ones who sent my application that very same department.
71 replies
15 months ago
Worst customer care experience
I have received the worst customer care experience at MTN. I app**** for the Internet monthly contract deal I received a modem and struggled to connect for over 3 months whilst MTN was sluggish to assist. Now I managed to connect then I'm told the monthly contract is cancelled, I am still being billed, I have paid all the bills even the current one, now I keep.beinh told I must pay my bills whilst I have no internet connection. What am I paying for exactly because for more than 3 months MTN kept sending me from pillar to post struggling to connect the internet., and this is the poor customer service I get.
0 replies
16 months ago
Absa insurance is the worst insurance ever
I reported Absa insurance on hellopeter more than a month ago, because of a poor service I experienced. I am still battling to get feedback on my Insurance since the last time, I reported. Everytime I report, I get told they are addressing the problem. We are now headed to the 2nd month. Their assessor came amd identified the problem, we are still in the dark, Absa only cares about recruiting new clients but cares less about existing ones. So be careful.
56 replies
17 months ago
ABSA Isurance is the worst
I have been calling to get assistance since 18 Novemeber, everytime I call to find out why anyone is not coming to check and assist with my claim, I get told to submit information on my claim. So it is a never ending process, until today no one has come to check the damage for the claim. It is excuses after excuses on a daily basis. Very poor customer care.
168 replies
17 months ago
Ooba insurance is the worst
This is the most useless insurance I have ever encountered. I called to lodge a claim on 18 November, then on 22 November I called again because there was no action, I was told the claim wasn't lodged , I must start again. Theni did. Now it's the 26th, I called they told me they will try to call the service provider to come check. Imagine, we are stuck with a borehole pump which doesn't work, therefore no access to water. When you join, they are the best, with good customercare, once you are a member, you are a liability, so be careful.
0 replies
20 months ago
MTN's Wireless router is a *******.
It is now 4 weeks I had taken delivery of a Wireless Router from MTN. It had never worked. I have been calling the Customer care line for so long, each time I am told the router would be activated in 72 hours, then once I call again, they say the issue has has been escalated and I must wait another 72 hours. It us now 4 weeks of the same story and the Router still not working. I have received a bill to say I'm owing 2 months, the accounts department is very quick to collect but the customer care department is super useless. So I have cancelled everything and demanded my money back. I am sharing my story to help people not to waste their time on this as this is a norm at MTN, once you have paid you are no longer a priority, they strictly focus on new business, once you are in , you are nothing, zero Customer care.
0 replies
21 months ago
I regret buying an MTN Wireless Router
I bought a wireless router online and money was deducted on the same day 14 days ago. I have been calling every now and then to activate it, until now it is still inactive. Everytime I am being told the issue has been escalated. I am now fed up and called to cancel their useless service. Please be warned MTN only cares about getting you to join, but when coming to providing a service they claim to offer, you are the last on their priority list.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (18.181818181818183%)
1 Star
27 (81.81818181818181%)