EA
Eugene A
Active since Jul 2012
27
Reviews
0
Industries
Reviews
27 reviews3 months ago
Incompetence exceeded only by rudeness
Even in a country with as low service expectations as South Africa you stand out as being absolutely horrible. Your staff's incompetence is magnified by their rudeness. How does it take you 8 working days to courier a package 35 kilometers?
0 replies
10 months ago
No signal for almost a year
12 months of poor to no signal. By your own acknowledgement it can't be resolved but I need to pay a penalty to get out of my contract. Explain to me why I have to pay a penalty on a service you cannot provide.
106 replies
13 months ago
Absolutely no service
All previous complaints, reviews are answered by the same cookie cutter responses and then nothing happens afterwards. I am stopping my debit orders. You can send someone to come fetch whatever hardware I have.
106 replies
13 months ago
Vodacom only window dressing
Fairly evident that Vodacom only respond to reviews on here to keep up appearances. Nothing happens afterward.
53 replies
13 months ago
No feedback
Can't get Vodacom to sort out signal problem in my area. It is impossible call them on any of their numbers and the AI assistant is a waste of time. Responded previously to Hellopeter reviews. Was contacted by a very helpful gentleman who excalated the issue to network department but, alas, no response since and the problem remains.
106 replies
14 months ago
Deteriorating network
For the last 4 months of my data contract we have experienced high latency, poor to no coverage. I have logged this problem numerous times on your website. It is impossible to speak with anyone other than your impossible to interact with service bot.
265 replies
18 months ago
Bad when they are owed money. Even worse once they received it.
For the past 10 minths since my mother passed away MFC have called me weekly to enquire on the settlement of her vehicles. I paid these cars while waiting for the appointment of our executor without fail every month for six months. After six months I was informed that I now had enough time to settle the vehicles and that MFC would now exercise their right to uplift them and keep them in storage(at my expense) until such a time as they are auctioned of or settled. We received the required executor appointment letter, while still fielding calls every second or third day as to when the accounts will be settled. I settled these accounts on the 16th of August. All of a sudden no one is available to take a call. Emails take days to respond to and every request to have the vehicle's original docs sent to me must be accompanied by a new letter from the executor. I am currently driving without licenses and with vehicles that are not registered but, hey, at least MFC have received their money.
0 replies
28 months ago
Brilliant product and service
After researching all the available option for renovating my pool I settled in pool solutions' epoxy. I was a bit apprehensive as to the effectiveness and quality given how much cheaper it was than anything else. They assisted throughout with loads of info and guidance and ultimately I have a new pool and am super happy
129 replies
33 months ago
Great banking app. Poor bank
I have for te last 12 years been a clienf of FNB. We have 4 business accounts and 9 personal accounts between my partners, family and myself. I have now for two months requested call backs, assistance and docs on your chat function. I have held on with your completely useless call centre. I was contacted by a business banker who promised heaven and earth if he can manage our accounts. Once transferred to his Branch he stopped taking calls and stopped answering messages. There is no way any of my business will be with FNB by the end of August.
60 replies
46 months ago
Predatory business practices
I cannot recall one instance ever where tests were conducted by Lancet where I received a statement in a timeous manner. This time again. No invoice. No call to ask whether it was received. Just a threatening email and a call from debt collectors. Have placed specific instructions with all our healthcare providers that tests sent to Lancet will not be accepted our be held responsible for. This is no accident. It is your modus operandi. I won't be surprised at all if it comes out that there is a benefit in it for Lancet when accounts get handed over.
134 replies
Review Distribution
5 Star
3 (11.11111111111111%)
4 Star
1 (3.7037037037037037%)
3 Star
0 (0%)
2 Star
9 (33.333333333333336%)
1 Star
14 (51.851851851851855%)