Active since Jul 2012
The person who assisted me was efficient in her explanations, quick and thorough
Both my mother and I have still not received the payments for the surveys we completed as far back as November 2019. In 2021 we have received survey requests, which means they are still offering their services to companies, who surely pay them, yet Answered Insight doesn't pay out any of their customers. One can't sign into one's profile, and they don't attend to emails nor phone calls. Between the two of us, we are owed hundreds of Rands.
Both my mother and I have still not received the payments for the surveys we completed as far back as November 2019. In 2021 we have received survey requests, which means they are still offering their services to companies, who surely pay them, yet Answered Insight doesn't pay out any of their customers. One can't sign in to one's profile, and they don't attend to emails nor phone calls. Between the two of us, we are owed hundreds of Rands.
City of Tshwane is ridiculous! My account has been \under review"for 3 months. For August and September no statements were issued and then I finally get one on October"
We have had a massive water issue on our account for the last 7 months and whatever avenue we follow nothing gets done!<br> <br> I have now sent three complaints to the complains email and still no one even contacted me!!! <br> <br> Everything about your systems, procedures, promises are pathetic!
I have a USB data bundle that is part of my monthly account. The data bundle hasn't been renewed for March, April, May 2015 and I have written 11 times, called maybe 100000 times and still no human has made contact with me!!! I HAVE A CONTRACT!<br> <br> How can you not answer emails? How can you always experience high call volumes????
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