PC
Pierre C
Active since Jul 2012
9
Reviews
0
Industries
Reviews
9 reviews15 months ago
Items loses its quality very fast - for super high prices and dismissive after sales service
I have been an avid fan of Burnt's clothes for the past few years, encouraging everyone at training and the gym to support them, especially as they're local. Clearly they're doing very well if you look around SA's gyms. Recently however, two items I had purchased within the past year, deteriorated terribly. One was a cap which completely lost its colour after only a few wears to gym. The other was a pair of shorts which completely lost its elasticity - bear in mind these shorts cost R1000+. After getting in touch with Burnt, they simply said it doesn't make sense and sorry but they can't do anything. Clearly and unfortunately their Chinese suppliers still have a long way to go if they want to compete with the prices and likes of international giants such as Nike, UA etc., whose clothing items last me for years - tried and tested.
0 replies
29 months ago
Black Friday ****
We all know there are ****** out there when it comes to Black Friday. I bought a jacket during the week before Black Friday for R1199. On Black Friday their website and promotional emails claimed 40%+ savings on certain items, just to realise that they push up the prices for this 'special'. I have screenshots of the same item being advertised at R1699, but with the 40% discount was now R1199 - same price as usual. It's obviously completely within their legal rights, just very shocking to see from a company and brand we all love and support. Will definitely be taking my business elsewhere in future.
0 replies
29 months ago
****** Luggage Will Cost Flysafair
Flysafair denied my refund for items ****** from my luggage and I have subsequently cancelled hundreds of staff flights with them. Still, no response. They could have saved million of rands by just settling my claim.
0 replies
31 months ago
Takes Weeks To Withdraw Money
It is upsetting when it takes seconds for you to deposit money, yet after a big day's winnings, it takes weeks to withdraw your money. I have been following up every day since my withdrawal request and every day it is just another 'escalation' and new excuse. Finally got hold of someone again today, and now they need outstanding FICA documents and a picture of my ID again, just delaying the process with another '2 business days'. Hundreds of thousands of Rands losing out on interest every day. Meanwhile, they cash in on interest with people's money while I wait for it to pay out. Really disappointed and they won't be receiving any further deposits or support from my club.
262 replies
35 months ago
****** Items On Flysafair - No Refund
I am a huge supporter of Flysafair and use their services for around 50 flights every year. In March of this year however for the first time there were quite valuable items ****** from my checked in luggage - a Garmin fitness watch and a bottle of Dior perfume. Initially Flysafair was very helpful and assisted me with submitting the police case and promised that it will get resolved by form of a refund. They then asked me for proof of purchase for the products, which I unfortunately don't have as the items were birthday and Christmas gifts, but I sent them live photos of the original packaging for the products which is in my possession. To date the consultant keeps on saying that they are awaiting feedback from their legal team, but weeks upon weeks are still going by without any decision or solid feedback about what they plan on doing regarding reimbursing me for my ****** items. I was extremely excited and optimistic about how this case started and was spreading the word far and wide about the swift service and resolution of the matter by means of a refund from Flysafair, but the matter has now turned quite sour as almost three months and 30 emails' conversation have gone by without any resolution.
0 replies
69 months ago
Metal Wire In My Food - No Response
I'm actually a huge Anat fan, been for 20 years. Last week, we found a solid piece of metal wire embedded in deep in our shwarma, almost choked to death, literally. I attempted to contact them, no avail. Truly disappointed and they will lose a lót of clients, because of this.
0 replies
114 months ago
A month later and I still don't have a working credit card.
<p>After initially applying for my credit card and two weeks of struggling with documents to be accepted, my platinum credit card was approved. Another week of waiting before it was delivered to me, and this is now officially the 4th week of waiting and my card is still not working - apparently after half a dozen of escalations of the matter, awaiting approval from FNB or the courier company to deliver my FICA documents. Eager to approve and take your money, but not so eager to get my card to actually work. It's disappointing, as I've been a loyal diamond status Discovery Vitality member for almost a decade now. I'm afraid that this application might have been a foolish mistake from my side. Not so rewarding, after all.</p>
56 replies
135 months ago
Another week, just more disappointment.
Good Day,<br> <br> I am writing a follow up complaint, my reference number of your response is REQ:4755020 <br> <br> I appreciated your response more than a week ago, as well as an actual call from MTN exactly a week ago. You explained after difficulties from your side and confusion regarding Nashua Mobile, that the claim is now lying in the seemingly equal incapable hands of Mutual and Federal. <br> <br> The bottom line is that as a very high and loyal paying customer, it has now been 6 weeks since my initial claim was submitted and still, I have received now solid feedback or a logical explanation for this ridiculous situation. Not only that, but I am foolishly still paying my insurance premium, for what I am sincerely not sure.<br> <br> I don't care where the problem lies or with whom the delay is, please appreciate that this is not my job, nor my problem - that's what we clients pay you for, at best attempting to do your jobs.<br> <br> I am at a loss for words and indescribably fed up with this situation. Get back to me, I honestly don't really care about the claim anymore, I (and everyone I can and will advise), will be taking our business elsewhere, really soon.
77 replies
135 months ago
Insurance claim - month later - no response!
On the 3rd of February I contacted MTN after my phone was stolen and blacklisted the device. After obtaining my police case number, I sent everything down to the claims department, in order to claim a new phone. After two weeks of trying to get a hold of them, they referred me to Nashua Mobile (my previous service provider). A week after that, Nashua informed me that they have never been informed by MTN and besides, the insurance lies with MTN as they are receiving my premiums. After countless emails and phone calls, it has been exactly a month now and I have yet to receive any feedback or update on my claim from MTN. The ridiculous part is that my March premium has gone off again and I am still without a phone, a month after my claim was reported. I am incredibly fed up - this after being a loyal paying customer for over 12 years.
77 replies
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