Active since Jul 2012
For many years I have purchased electricity via my banking app. For the past month I have received error messages. Electricity service provider says it is a problem at Fnb. Fnb is not responding to my queries. What not? My friends at other banks have no such issues. Do I now have to change to another bank? Do you call this service?
FNB just not sorting out my problem in full. Sharon at Fnb (cell no 0873362931) was working on my case, but now I am unable to contact her. Why can FNB not just sort out a problem.
Reported security gaurd @ usave in Bethulie. Securiforce was going to come back to me on Saterday. Still no responce from them. This is a bad company.
Security seems to be on a high. Telling me how I deprive the black children of food. Manager does nothing about it. Staff all stand laughing. Security kept taking pictures of us. U save what is going on? Check your cameras incident hapened 11 May just after 10am.
Lewis stores is the dirtiest store in Bethulie. Driver hooted at me while I was standing on the pavement as he wanted to park there. The driver then followed me to my vehicle and took photos of it. He demanded to know why I was taking pics. If you want the pics I can send them to you. I will definately not go to that store and will tell my friends of my ecperience.
I keep reporting but nobody from fnb contacts me. I am under debt review. My cheque acc should be converted to a loan acc. Nearly a year and nothing is done. Credit card dep had no issues. Fnb itself does not know what they are doing.
Complain dated 05.12.2023. Customer care no 3160047. FNB still has not done anything about my problem. This is disgusting. Does Fnb still exist.
Last year I asked Fnb to consolidate my debt. They did not help me. I aproached a debt review company who is assisting me. Fnb is just not assisting my debt reviewers. My credit card with Fnb is sorted but my cheque account is a mess. This been going on since May 2023. FNB has no idea what customer service is or do the staff not know what they are doing. Since May 2023, I call this disgusting service.
I need to cancel some of my contract. Vodacom outlets cannot help me. I was given a no to phone, but they did not help me. They want to renew my contract or give me another contract. The only solution to this is that I cancel my stop order at the bank. maybe I will then get Vodacom's attention.
I need information on one of my contracts. I dialed the help line(135) and selected correct option then held on 52min4sec and was then cut off. How are we supposed to sort out our Vodacom problems?
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