RR
Roelof R
Active since Aug 2012
12
Reviews
0
Industries
Reviews
12 reviews1 month ago
No refund
Not happy. I bought a vehicle from webuycars polokwane branch very early in February 2026, they charged me a licencing fee of R2250, on 11 Feb 2026 they told me they cannot complete the entire licencing process because I do not live in Polokwane but will refund me to allow me to do it myself it my home town, that was on 11 Feb, today is 7 March and I have still not received a refund, I've spoken to Elske numerous times but with no real answer on when exactly the refund will be processed. Also, I was charged R2350 for licensing fees but apparently im only going to be refunded R850, I asked why there was such a big difference and was Almost all comunication was done via whatsapp and email, I contacted Elske again on Wednesday and was informed the payment will be made in 2 days, but still 3 days later, I still have not received any refund.
53 replies
37 months ago
RAM courier delivery complaint
We phoned yesterday for an update on our package sent by DHL via Ram to polokwane, this is my passport and I am flying to America tomorrow. There was no update for days on the wereabouts of this package. The package was supposed be delivered in Mokopane Yesterday in order for us to re courier it to pretoria where we are waiting to take the flight. When we phoned Ram yesterday at 8am for an updated, we were advised by Kgomotso that the Package is currently still in Johannesburg and that it would be better to reroute it to Pretoria directly to us. She promised she would keep me updated on where the package is during the course of the day but she did not. I phoned the office for a whole hour with no pickup. This morning I phoned again no answer, I phone JHB brang wereby I got feedback that the package is now in polokwane and on the way back to JHB. This is now an emergency and needs to be delivered in Pretoria today, Ram polokwane are not taking responsibility for the suggestion they have made to reroute the package and deliver directly to pretoria seeing they are on that route at the moment. We need urgent assistance in this matter today!
106 replies
65 months ago
Useless
I have two vodacom contracts, my one contract is due for an upgrade, this specific contract I usually upgrade at Game to get a voucher, Yesterday Dec 18th I went to game, but was blocked by the system with a "whitelist" error, I phoned vodocam spoke to a friendly consultant he then lodges a query, few hours later received a sms stating the matter is closed. Now today the 19th December I go back to game, but today I get blocked because my account is flaged as under debt review, and therefore the can not give me the deal I want, I applied for debt review in 2013, then in 2015 I applied for sequestration, but now I have been rehabilitated, BUT as I said earlier, this specific contract I always do at game and always get a voucher, betwewn the two contracts I have done atleast 5 upgrades since ive been under debt but now for some reason vodocom blocks me, and calling yhem does not help at all
112 replies
67 months ago
Rich casino, only the casino stays rich
Very fast to take your money, but not eager at al to pay out your winnings, I have been struggling for more than 2 week to get my winnings paid to me, you request a withdrawal, then 5 working days later you have to enquire why the money has not been paid out, they then tell you that you need to submit a form and then again 5 working days later again you see payment request has been canceled when you enquire you are told to submit yet another form, which I did but now im forced to print it fill it by hand and then take a photo and email it back
0 replies
81 months ago
Empty promises
Its been almost a month since my last review. Did a online upgrade. Chose a package wit a Samsung galaxy s10 AND samsung gear with ESIM since I got it ive been trying to get the esim activated only to be told it does not work on the package. After my last review I got a call from the vodacom hellopeter department promising me the case will be escalated, but still it has not been sorted. If I do not get any joy by end of August 2019 I am going the legal route, I am currently paying for something that I can not use, I am covered by the consumer protection act.
0 replies
82 months ago
Useless
Did a online upgrade around April, took a Samsung galaxy s10 with a Samsung ESIM watch, after receiving the new phone and watch I tried activating the esim on the watch, after numerous calls and speaking to numerous people I was eventually told that the esim will activate once the new contract starts, fine, when the new contract started I again called vodacom numerous times and spoke to numerous people no one could tell me what going on, around the 7th June I once again spoke to numerous consultants and was then told the esim can not be activated on the contract that I have, they wanted to force me to change my contract type, I refused, it was not a mistake made by me it was a package deal available on online upgrade, they told me they were going to investigate the matter and will take 21 working days, it is now almost 2 months and still have not received feedback!! In the meantime im paying for a product that i canot use
525 replies
103 months ago
Useless!!!!
So.... ive been struggling since the 26th of July 2017 already to get a adsl line installed, order has been cancelled 3 times already, phoned again today, consultant refused to activate my 10meg line because on the system it states i will not get 10megs even though the original order the sales lady promised 10megs will work at my address also when the first order was installed the technician tested the line and got 10 megs apparently no one at telkom believes it and no one at telkom has any idee who the first technician was but anycase phoned again today to get the line active again and finally after the "well trained" consultant finaly agreed to activate my 10meg line i got cut off, the technician didnt even try to call me back and there was no use in me spending another 40min explaining the same story to a different "well trained" consultant.
61 replies
104 months ago
USELESS ON A WHOLE NEW LEVEL!!!!
Cancelled my order with telkom because they took forever to install, but then all of a sudden the technician came to install, lne worked great for just over a day and then the order cancellation was processed, been struggling over a week to get the line active again, assistant floor manager even promised to escalate to case but still nothing, telkom is ............ Um ja, what can I say.........
122 replies
104 months ago
What a useless company
So..... On the 26 July 2017 I placed an order for a 10meg line at R799 (promotion they were running) sales lady confirmed that my area is covered and the line etc is fine and will work, paid deposit then started waiting, then after numerous calls and even a bad review on hello-peter the technician eventually got the memo to do my installation, when the technician arrived he informed me that the contractors will first have to plant a couple of new poles, so off he went then the wait for the contractors started, again numerous calls and after a bad review the contractors arrived, without any one informing me that they were coming, so the planted the poles and laid the cable, then.... the wait again for telkom to send a technician, so after a bad review on hellopeter........ still no technician, got fed up and on the 7th of September I decided to cancel my order and get my deposit refunded, phoned telkom, OK order cancelled but cant do a refund as the invoice will only be generated on the 9th Saturday was advised to call back on Monday the 11th, so Monday phoned back was told the order was not cancelled so once again cancelled the order and the lady advised me I will get a call from telkom within 72 hours were they will give me a email adress were i must sent my proof of account and ID for the refund, ........ Well 72 hours went by even a week went by and on the 19th of September I finally received a call....... but not from the refund office, instead from the technician telling me he has my order and wants to come and install my router, explained to him that I actualy cancelled my order a week ago but figured telkom is still sitting with my deposit i might as well get the thing installed and go on, told the technician to go ahead and install it, great stuff, he came installed, tested, found a 10 meg line everything was great until the 20th September, the line just stopped working, took numerous calls to find out what the hell was going on, finally found out that Telkom has eventually cancelled my order, how stupid can they be????? (stupid question I know) then the new fight started trying to get a line active again, ended up speaking to a assistant floor manager in the sales department who ensured me he escalated my case, how long does it take to activate a line,,,, no one knows its a state secret apparently because my line is still not working, But any-case...... later that afternoon the sales lady phoned me again (still cant believe they actually called me) to inform me a 10meg line will not work at my adres they can give me a 4meg line at R599 per month, I had to get rude trying to explain to her that when my router was installed the technician found a 10meg line and tested it and it worked, so ya its processed again on a 10 meg line at R799 for 24 months, now im patiently waiting for the front office and back office to decide who must actually do their work and activate the damn line and then again wait for a technician to come and set up my router again, This is seriously the worst organised company i have ever dealt with,
244 replies
106 months ago
Scam artist
Ordered a 10meg uncapped adsl line on 26/07/2016, had to pay a R700 deposit phoned today to check on order details (36 min call) only to be told that there is no lines in my area but the sales lady said everything in my area was fine, best part telkom is unable to tell me if or when they will be able to install my internet, so in the meantime they are earning intrest on my money.
244 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (100%)