RM
Ryan M
Active since Sep 2012
6
Reviews
0
Industries
Reviews
6 reviews4 months ago
I would like to thank KingPrice Insurance for their excellent assistance after my vehicle broke down
I would like to thank KingPrice Insurance for their excellent assistance after my vehicle broke down. Their team arranged a tow to my preferred, safe location quickly and without any hassle. The service was efficient, friendly, and reassuring during a stressful moment. Truly appreciated the professionalism and peace of mind they provided.
53 replies
25 months ago
Poor municipal services and unfairness
They provide poor services in my area “Westonaria Ext 10”. We pay for services they don’t deliver. When I bought my house i was told to pay R2000+ to open the municipality account (which i paid, because I needed to get services). I pay my monthly services. Later in 2023 they added R5000 on account, which they call “tax rebate” and expect us to pay in short period of time without engaging with the community. Now some of us owes the municipality that R5000 (with interests). To the matter even worse is now the municipality have handed our account to a third party without our converns and thats breach of POPIA act. Now that third party keeps send out sms’s to say we must pay or else they cut our services (they refer to electricity). How can the municipality do that, where is the “batho pele” approach. At the moment most South Africans are financially struggling, paying living expenses is hard and depressing. I personally don’t have extra R5000 source because even my income is not enough to feed my family and pay the forever rising living expenses. Some of us are even considering selling our houses because we are not coping. The municipality is not helping us, they demand, pressurise us while they expect us to understand their failure to deliver services. Is it fair or lawful to do that? RandWest need to be audited
0 replies
30 months ago
*****sters target online contract phone applications at Vodacom
I have been a Vodacom client for over 14 years, with an active contract that I am paying well. But now I am disappointed with Vodacom; they gave the contract to a *****ulent person who used my details. I now wonder which security measures have been taken to validate the applicant's identity. Now that the *****ster is not paying, and they are calling everyday demanding the payment. It is unfair because they failed to call me when they received an online application as part of their verification process. I feel unsafe with Vodacom and wish to terminate my relationship with them.
131 replies
54 months ago
Edgars account closure
Edgars and IUA are unprofessional, on the 1 April 2021 i went to Edgars Southgate to pay my account and request my account to closed. I was assisted via a telephone, where i asked the consultant over the phone to also close all financial policies linked to my account. After few minutes I received confirmation sms’es that my policies which were administered by IUA are cancelled and to me that proved the closure of those policies. Two months later, I was surprised to receive calls from RCS collections asking me when will i pay the outstanding balance of R193.03 on my account. I then told them that i asked for my account to be closed on the 1st April 2021. They kept on asking me if I was given any letter to prove that. I told them my story of the account closure and explained that I got confirmation sms from IUA. To cut the story short, yesterday (28 Oct 2021) i went back to Edgars Southgate to ask for assistance with my matter. I was put on a phone with RCS consultant who told me the IUA billed on 1st of April 2021 (the day i requested my account and policies to be called), so i must request them to reverse the billing. I was then transferred to IUA to request that but they told me that RCS my resolve that because they don’t do any billings. Now that Edgars account is active (i don’t need it any more thats why I requested that it must be closed) and it seems like nobody is prepared to take responsibility. At the moment I don’t know what to do. I need help.
0 replies
78 months ago
Professional
I just want thank this gentle who assisted me with my insurance quote, specifically my monthly premium and access. I applaud your patience sir "Preston Lutchman ****samy".... you have demonstrated the willingness to serve with passion.
105 replies
83 months ago
Geyser replacement warranty
My insurance did sent the plumbers to check my geyser after I have reported that it is heating up anymore. Those plumbers said they couldn't do anything because the geyser is still under warranty. The geyser I am talking about was fitted on the 17 January 2019 (fortunately it was covered under warranty from the manufacturer (Gap Geysers). I am disappointed with Gap Geysers services: - because they don't understand the importance of communication at all. - at they moment they are refusing to fix my geyser simply because they have replaced my old geyser in January 2019. - they are only telling me now that warranty reverts back to the original geyser, thus there is no further warranty with the replacement of a new geyser, only the remaining period of the original 5 year period (I occupied my house in October 2014). - I am only being told today that the geyser which was installed in January had 30 day period to report defects thereafter I am on my own. - to my surprise, one of their administrator said the geyser stopped working because of electrical issue....element or thermostat (which are no longer covered by warranty. It seems like he is not even sure of the problem. Please help, how do I resolve this issue?
0 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)