GV
Gert V
Active since Sep 2012
10
Reviews
0
Industries
Reviews
10 reviews18 months ago
Great Service from Spec-Savers (Preller Walk)
I had a fantastic experience at Spec-Savers Preller Walk. The staff, especially Patronize and Nikki, provided exceptional customer service. They were not only helpful but also incredibly patient, guiding me through the process of selecting the perfect frames and ensuring I understood all the available offers. Dr. Jana, the eye doctor, was friendly, professional, and competent. She took the time to explain everything in detail. I left feeling well taken care of and confident in my choices. I highly recommend Spec-Savers Preller Walk to anyone in need of excellent eye care and related services. The knowledgeable and attentive staff, combined with the high-quality care from the optometrist, made this a truly outstanding experience. Great job, guys, and keep assisting others the same way! Best wishes Gert
53 replies
24 months ago
The Mattress Warehouse - Makers of my new absolute dream
My recent experience with The Mattress Warehouse has been nothing short of exceptional. Despite purchasing my mattress online, Derrick and Melcom ensured that I received the same level of outstanding service as if I had visited the store in person. What truly set Derrick and Melcom apart was their dedication to keeping me informed throughout the entire process. From order confirmation to delivery tracking, the delivery iteself they provided timely updates that made the experience seamless and stress-free. And let's not forget about the mattress itself – it's an absolute dream. The quality is unmatched, providing unparalleled comfort and support night after night. Thanks to The Mattress Warehouse, I wake up feeling rejuvenated and ready to tackle the day. I wholeheartedly recommend The Mattress Warehouse to anyone in search of quality sleep and top-notch online assistance. Thank you, Derrick and Melcom!!!
53 replies
29 months ago
Impressed
I am writing to commend the exceptional service provided by Simon Welkom and Lorraine Koto at the Bloemfontein ABSA CBD and Bloemfontein ABSA Provincial Office AVAF during my recent vehicle purchase. Their professionalism, consistent follow-ups, and commitment to keeping me informed throughout the process were outstanding. Simon's expertise and Lorraine's responsiveness made the transaction smooth and stress-free, reflecting positively on ABSA's dedication to customer satisfaction. Their efforts have not only exceeded my expectations but have also left a lasting positive impression on the exceptional service offered by ABSA.
72 replies
29 months ago
Brilliant Salesman (Johnny Leipers)
I recently had the pleasure of receiving exceptional service from Johnny at Motus Select Bloemfontein, and I am delighted to share my positive experience. From the moment we started to talk over the phone Johnny's friendly and welcoming demeanor immediately put me at ease. His approachability made the entire process much more enjoyable. Johnny's assistance was not only friendly but also incredibly helpful. He took the time to understand my needs and preferences, providing valuable insights and guidance. His knowledge of the products and services offered by Motus Select Bloemfontein was evident, and I felt confident that I was in capable hands. One aspect that truly impressed me was Johnny's efficiency. He was quick to assist me, addressing my inquiries promptly and ensuring a smooth and seamless experience. Time is of the essence, and Johnny's ability to provide quick and effective assistance reflects his dedication to customer satisfaction. I appreciate Johnny's to-the-point communication style. He conveyed information in a clear and concise manner, eliminating any confusion and making the entire process straightforward. This professionalism contributed significantly to my positive experience at Motus Select Bloemfontein. In summary exceeded my expectations in every aspect. His friendliness, helpfulness, quick assistance, and professionalism made my visit a truly positive and memorable one.
0 replies
30 months ago
Compliments for Eshen at NDC
Dear Eshen, I hope this message finds you in the best of health and spirits. I wanted to take a moment to express my sincere appreciation for your outstanding support and expertise in guiding me through a challenging financial situation. Your professionalism and dedication have been instrumental in helping me navigate the complexities of my financial matters. NDC is fortunate to have someone of your calibre on their team, and I feel equally fortunate to have had the privilege of working with you. Your efforts have not only made a positive impact on my financial well-being but have also inspired my utmost respect and gratitude. Eshen, you are truly the epitome of excellence, and I am deeply grateful for your assistance. Your exceptional service has not only relieved my financial burden but has also been a source of great inspiration. With the utmost gratitude and respect. Regards Gert
0 replies
43 months ago
Debonairs failed to deliver and show empathy
No delivery after 2 hours. Today I placed an order for Debonairs at Limo mall bloemfontein. After almost an hour I followed up with the call centre they promised that someone will call to make arrangements. After 15 minutes I placed another call but the line just muted. I decided to go to Limo mall branch in person to complain. After showing my disappointment the lady who helped me smiled and to the other lady standing there. I FIND THIS BRANCH ACTIONS VERY UNPLEASANT, UNPROFESSIONAL AND POOR. My invoice number 440734, order 365. Very disappointed with you Debonairs, Gert
0 replies
52 months ago
MTN not willing to cancel two contracts.
MTN Customer service and Complaints department not responding in respect of my initial complaint which was send to them on 1, 2 and 13 December 2021. MTN your service is poor poor poor poor. Call me back so we can get this matter finalized.
0 replies
53 months ago
MTN not responding to a complaint which I send them.
After my last complaint which I posted on this platform and also send to the complaints department at MTN, they have not yet called me to sort my complaint. MTN please please get your service in order.
0 replies
53 months ago
MTN NOT WILLING TO CANCEL CONTRACT
On 1 December 2021 I contacted MTN to cancel 2 of my contracts 073 474 4888 and 063 296 9584. Buhle Khadebe had to cancell same. She instead Issued a different month to month contract. I then called again on 2 December 2021 and spoke to Zindile Moloi and Anna who said that they will not be able to cancel the accounts seeing that Buhle worked on same, but that they can arrange that she calls me back. Until now they have not cancelled the two contracts. I really need help and feel that MTN's service is VERY VERY VERY VERY VERY poor in this regard.
0 replies
97 months ago
Not willing to assist with regards to getting a statement and quote.
This morning me and my partner who has an account with Sterns went to the CBD branch in Bloemfontein. The opening time is 09:00 but they only opened at 09:07. Then on going in there were two ladies, a skinni lady and a middle sized lady. We approached the lady and asked that she help us, as my partner wanted to pay. We also explained that we need a statement for her account showing transactions from November 2017. She immediately explained that her system cannot do is and that she can only give us the total amount outstanding. We then asked how that is possible and she became non compliant and explained that that how their system work and we have to accept that. We then drove to Loch Logan branch in Bloemfontein, and they lady their explained that she can request the statement as per our need. We also wanted a quote and then she said she cannot help as she does not have a quote book. My thinking is that why are the sales people so supportive when you need assistance ,but when you are buying they can help you in a blink of an eye.
53 replies
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1 Star
5 (50%)