BJ
Burt J
Active since Oct 2012
6
Reviews
0
Industries
Reviews
6 reviews11 months ago
Beware of this ****!!! Posture Pro Plus!!
It seems that this business is a ****. Their website is postureproplus.co.za and they sell a "Posture Pro+ Slant Board" which will help you with your posture, recovery and everyday wellness (according to their website). I bought one of these boards on 3 May 2025. On their website they promise shipping from South Africa in 3-7 days. I've sent them 2 emails to follow-up on my order and delivery on 11 and 15 May with no response up to date. I started getting suspicious as they do not have any address detail or contact details on their website except for the one email address. They also claim on their website that they have a live chat available Mondays to Fridays from 9-5, but there is no button anywhere to activate their chat. The main picture on their website also doen't correlate with the picture of the actual product. Lastly there are numerous "positive reviews" with numerous South African names, all 5-star, which I assume is obviously ****. Please be aware and do not fall into the trap of ordering with them!!!
0 replies
26 months ago
Stay away!!
What an exceptionally dissapointing experience! I made sure to place my Valentine's order already on the 2nd of February, knowing that flower businesses are overwhelmed on this day. Nevertheless, it's now 16h15 on Valentine's Day and my wife still has not received her flowers! I don't even know if it will arrive in time before our business closes at 5pm. I think this is pathetic to say the least! On phoning the owner now (Alan) he did not even know where the order is or when it will be delivered?? I mean we are in Fourways Johannesburg, which is not in an outlying area! I would most definitely NOT recommend anybody using Caari's Flora in the future. You are only going to be disappointed!!
58 replies
34 months ago
MAKRO employs *****s to deliver their orders!
I had an unfortunate event with the delivery couriers that delivered an online order from MAKRO to my house on Saturday evening 13th of May 2023. My domestic worker was home and opened my garage for the courier to off-load the boxes of wine that I ordered. The courier then proceeded to ask my domestic worker to charge his phone a bit as the battery was low and he still needed to do a few deliveries. My domestic worker then proceeded to take his phone into our kitchen to connect it to the charger. She left the courier in the garage during that time (a few minutes). She then returned to him and informed him that her charger does not fit onto his phone. He then got back into his van and left our premises. I've recently bought a new leaf blower as our old one broke. The leaf blower hangs on a hook at the entrance of the garage. My long-term gardener used it on Friday (the 12th of May) during the day as part of his tasks, and left it in its normal place afterwards. When he arrived on Tuesday morning I received a call from him asking where the leaf blower was. I was quite confused as the only person that was using it was him. It was clearly removed from its hook in the garage. He then proceeded to look for it with my domestic worker and could not find it anywhere. My only conclusion was that the leaf blower was taken by the courier on Saturday evening while my domestic worker went into the kitchen to try and charge his phone. I find this whole incident very disturbing as we use numerous couriers to deliver parcels to our house on a regular basis. We allow these people access to our homes in good faith. Crimes like theft are obviously a common occurrence in our country and are extremely opportunistic in nature, but never did I think for one moment that a courier will ***** your property while delivering a parcel. The fact is that there was no one else in the above-mentioned period at our house to deliver anything, so the only person that could've taken the leaf blower was the courier. What saddens me most is that after numerous telephone calls and emails to Makro, they took no effort whatsoever to address or investigate this incident. They merely brushed it off and never came back to me. Surely as a company from whom I bought a product they have the responsibility to employ ethical and responsible couriers to deliver their products, as it still forms part of the buying experience. They took no measures at all to address this or to prevent this in future. They were just not interested. My suggestion therefore to other consumers is to rather look at the variety of other online retailers when buying stuff online as MAKRO clearly have no interest in the safety or quality of courier companies that they use.
53 replies
105 months ago
It's not our problem!
I was flying last weekend from OR Tambo to George and back. On arriving in George I saw that my retractable handle (which is used to pull the suitcase) was broken on the one side. I was quite upset, but because I had to attend to business I couldn't immediately attend to that. On my flight back from George, I picked up my suitcase from the carousel at OR Tambo. I couldn't believe my eyes! The other side of the handle was also broken. I went to the Kulula counter, explained the situation to the attending lady, who very blaze answered me that they have limited liability for handles, and that it's not their problem. I was very upset and demanded to speak to a more senior person. Because it was a Sunday, no one was available, and they gave me a card to phone the following week. This morning I spoke to a Customer service supervisor at OR Tambo, Ms. Tintswalo Ngonyama, who told me in the same non-caring tone, that I should read the terms and condition of my contract with Kulula, where I will see that they are not responsible for any damage to handles on luggage. SO easy to say it's not your problem!! So therefore, in other words, I can only assume the following, based on my conversations with both these ladies: 1. When flying with Kulula, they are allowed to break your handles on your luggage. 2. They are allowed to throw your luggage around (because this definitely did not happen with moving luggage around carefully, the handle was made from hard plastic), and not give any regard for it. And then when it breaks, easily tell you that "It's not our problem!!" That is so nice, to take no accountability or responsibility for any of your actions! We spend our hard earned money is buying good quality luggage to protect our stuff when we travel, and then a big company like Kulula can just say, we don't care what happens with your stuff. So reassuring... Makes me definitely want to travel with you guys again. Talk about caring for your customers, and going the extra mile. Thanks Kulula!
0 replies
117 months ago
And then they wonder why they are losing customers...
<p>I've been with Telkom mobile for almost a year, but can't handle their lack of responsibility any longer. The main reason I move over to them is because of their good packages and knowing that their mobile network is supported by MTN. Unfortunately this might sound good on paper but in practice it doesn't realise at all. I live in Johannesburg and on a regular basis my calls are dropped in centralised area like Sandton and Illovo. This causes enormous frustration as I am in the medical field and need to be able to have a network with good reception I can depend on (especially in metropolitan areas) at all times. But their true incompetence came to light when I requested a cancellation quote. Firstly they were not able to assist me via their moblie support number (10210), and I had to go into a Telkom mobile store. When I eventually had the time to go there, I was informed that I actually wasted my precious time and that the only people that could do that was the billing department on the mobile support number. To top it all they can not be reached directly, so I had to put in a request in to get them to phone me back. It is now 6 days later and still I haven't had ANY feedback from them! Ons phoning them yet again, I was informed there is a turnaround time of 7 working days that I had to wait for. And all of this for just a CANCELLATION QUOTE!! Here I have to step in for Vodacom. When I phoned them to get the same from them, it was send to my inbox within 5 minutes, no problem. Seriously Telkom, you will lose more and more customers this way. You might have good deals, but with a poor network and pathetic service like this, you will lose the game completely.</p>
53 replies
119 months ago
Absolute robbery!
<p>Having to unfortunately change the dates of my inbound flight from Durban I phoned up the Customer care department at British Airways/Comair. On enquiring about the cost of changing my flight from end July to beginning November (both out of season times, according to Skyscanner), I was informed that it will cost me a whopping R1900 to change a flight! This after I've already paid for the flight. There's a cancellation fee for this, and an admin fee for that, then a fee for the difference in the fare... It's absurd! I can just as well buy a new ticket from another airline, which will still cost me less than paying this fee! And to even top it off, on enquiring about cancelling the ticket I was told that I will only be able to get my "tax" part of the ticket back, a whole R171!! Fortunately I had to do exactly the same with my outbound flight with Mango, and their fee for changing the ticket was only R740, less than half of what Brithish Airways asked for. SO therefore I could very easily compare the different approached of these airlines. Thanks so much British Airways for opening up my eyes, I will certainly make sure to NEVER make use of your services ever again. Your are clearly not interested in customer care, and will do everything in your power to penalise clients for changing a ticket. </p>
53 replies
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1 Star
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