AM
Andile M
Active since Oct 2012
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
Worst Service Ever
It there were a zero star, that's what Pick n Pay online, the store as well as customer service would get. Worst experience ever. I placed an order at 16:04, expected delivery time being 18:30 to 19:00, which by the way is too long. I called the store to enquire about my order, I was told it is awaiting a drive. Now being after 19:30 i called customer service, the phone gets hung, the agent didn't bother to call me back even though we arrived at a point of her taking an order number and verifying my details. I WILL NEVER SHOP WITH PICK N PAY EVER, be it online or in store. It's now exactly 19:44, I still don't have my order. Latest update is that the driver is en-route. Could it be that it's because I made a noise and that is why a driver picked up my order?
53 replies
17 months ago
Terrible airline to book with: Non-responsive
If I could rare this airline minus a star I could. The airline is non-responsive to emails. No one seems to take calls, their website is outdated. One cannot carry out a simple date change. Now I have to drive to the airport for something so petty that I could have done either online or over the phone. Book with the airline at own risk.
0 replies
24 months ago
A collapsing SOE ill treating pensioners
I have been sending emails to Eskom with regards to recoding my mom's meter for the past 4 months and this has not been resolved to date. My mother is a pensioner is trying to do the noble thing by doing things by the book. She is constantly in worry of her meter which is not being recorded. I have been in communication with Zanele Modise, Climance Sgudla, Jemina Phokotjoe. They advised me forward a picture of a meter, water statement, ID copy and title deed. All these documents were forwarded as requested. I have been sending email on a weekly and non of these individuals care to acknowledge the email receipt nor respond. What needs to happen here? Eskom has people in their payroll who do not care to take their work serios and give the service that is required. Is this how we treat pensioners who want to do the noble thing of paying for their electricity bill?
0 replies
49 months ago
Exceptional and professional service. Top notch
What an exceptional and professional service I received from Tshipi-Noto on my dad's burial. Shout out to all the staff members, especially Shertina whom I was dealing with from start to finish. I can't express how happy and pleased I am about the service I received. As a result I will be taking out a burial cover for my extended family
74 replies
49 months ago
Exceptional Customer Service
AVBOB was fast and effective after I've put forward a claim for my dad's passing. There was a form that needed a commissioner of oaths signature and stamp, a lady by the name of Connie Muller sent an email to me to mention this, and immediately a follow up call. That is an exceptional customer service. Within hours of submitting that form the pay out was done. No hustles, no back and forth. Thank you Avbob, thank you Connie Muller for going an extra mile and ensuring that customers are being looked after.
74 replies
49 months ago
Hollard Insurance is a disgrace
Hollard funeral insurance is the worst when it comes to paying out. 4 days later after submitting a claim I still haven't had a payout. I called in after 48 to find out why they haven't paid the claim. I was told of a backlog and that they will start working on my claim asap, simply because I called in. Because of this I had to borrow money from friends so I can finalise the funeral arrangements. What a disgrace that Hollard was quick to go into my account and debit a premium for the month of April, same premium as when my dad was still alive even though I had submitted a clam. There's never a backlog when it comes to debiting customers account, but the very clients are not taken serious
127 replies
87 months ago
Appalling Customer Service-Lindsay Saker Midrand
So I walked into the dealership in Midrand to enquire about a diagnostic on my car. The reception was first clueless as to what im talking about and POINTED me to one of the service consultants while she herself was looking at her documents and clearly indicating that shes not interested in assisting. From the reception desk I had to should at the service consultant to enquire about the diagnostic, who in turn showed absolutely no interest to be attending to my enquire. She shouted the price back, stoop up from her seat and attended to other things. I wasnt done at that stage, i needed to ask if I need to book my car in or I can just drive in at an moment. Im still standing by reception and now the receptionist is attending to another guy. I had no choice but to walk out of that leadership and look for another one in the area. The personnel at this branch couldnt careless about their clients, they treat clients as though they are doing them a favour. This is appalling for business in 2019. I rate them -10 out of 10
0 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)