Active since Oct 2012
I purchased a Jetour T2 1.5 Aspire on the 27th Nov 2025 and returned to the dealer on 2nd Dec 2025 with a complaint that there is an excessive delay on take-off. I can count up to 5 before the car starts moving. Jetour SA feedback to me is that this is the normal characteristic of the vehicle. I feel very unsafe when driving the car in traffic. I even have family that won't drive in the vehicle with me due to this. The vehicle has been in to the dealer x9 times for this issue. Jetour SA has simply washed their hands regarding this issue.
Fast and efficient helping to resolve the unfortunate situation without difficulty.
Ordered 2 x items on 13Aug2024 online. Got feedback afterwards that 1 x of the items were not in-stock within the hour. Called Call Centre and instructed them to cancel the entire order and credit the bank account used to pay for the order. On 14Aug I called again as I did not receive confirmation that the order was cancelled. Again 23Aug I called the call Centre and once again they informed me that they will escalate the problem. Having a on-line system without the facility to return an order leaves much to be desired. Avoid making use of the Makro on-line ordering system if possible. Makro Call Centre staff even try to blame their suppliers.
Ordered in-stock SSD on the morning of the 16/2/2024. No feedback or response on 19/2/2024r even after contacting HugePC via Instant messaging and by telephone. Service leaves much to be desired.
Nedbank new Internet banking does not allow a schedule of future payments to be created. This is certainly a basic function in doing banking. This function is available in the old Internet banking application. They are forcing the users to move to the new App.
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