PB
Petunia B
Active since Nov 2012
18
Reviews
0
Industries
Reviews
18 reviews2 months ago
Lines Disconnected through VODACOM billing system which is in a mess
VODACOM promised that a consultant will contact us regarding our account and our which has been disconnected because of the billing issues on their side. We have been trying call VODACOM customer service to change our lines to PREPAID but lines get cut halfway through the calls.
56 replies
3 months ago
Lines Disconnected by Vodacom
VODACOM HAS DISCONNECTED OUR LINES THROUGH NO FAULT OF OURS but them failing to resolve the billing issue. 1. We have queried the once again incorrect invoice with no positive response. 2. We have just received a Vodacom invoice for almost R3000.00. 3 And on this same day we received an invoice from VVM Attorneys on behalf of Vodacom for an amount of almost R7000. When will this matter be resolved because it has been carrying on for a few years now. The below email has been forwarded to me quite a while back but the problem has still not been resolved: Dear Mr. Bailey Thank you for your email. My name is Thato, and I will be assisting you in Candice?s absence. Please be advised that the number 066 285 0051 has been cancelled. I am currently investigating the matter relating to the numbers 071 370 9259 and 082 759 833, as well as the insurance associated with the number 082 557 0746. I will keep you updated on the progress. Kind regards, Thato Makoti Expert Resolution Centre CEO`S Office Commercial Park, Midrand vodacom.co.za Further Together
56 replies
3 months ago
Vodacom Incorrect Billing
Vodacom has been billing us incorrectly even though we have been promised that they have corrected our bill but the problems are not being resolved by them at all. 1. 1. We have queried the once again incorrect invoice with no positive response. 2. We have just received a Vodacom invoice for almost R3000.00. 3 And on this same day we received an invoice from VVM Attorneys on behalf of Vodacom for an amount of almost R7000. 2. Vodacom has waited for the R20 630.36 to accumulate to R26 623.84 and after part of the arranged payments of 2xR1000's was made dated the 29/09/2024 and 30/10/2024, to do a credit of R5 966.73 dated the 25/11/25 for an account which was *****ulently charged to our account, and which was supposed to have been sorted out in the year 2022 already. Payment arrangements were made when our account together with the *****ulent account was at R20 630.36, how did the account suddenly become R26 630.36. PLEASE RELOOK AT THIS STATEMENT BECAUSE THE CREDIT ON THIS STATEMENT IS NOT A TRUE REFLECTION OF WHAT THE CREDIT SHOULD BE.
109 replies
6 months ago
Heineken Price to win extravaganza big bash was a total lie and a disaster
Heineken Price to win Extravaganza Big Bash held on 8 October 2025 was a **** and actually proved to us that the company we thought was better than South African Breweries was worse hy selling customers lies with their competitons held yesterday. Their was plain down ******** and favoritism with the first bakkie and the scratch cards. The second and third draws were done in a rush and without planning. We are disappointed at Heineken SA
53 replies
21 months ago
Premium Refund Short paid
My premium refund for 17 months was short paid especially for the Motor Vaps product (Scratch and Dent) which according to me was added to my main policy. Now I am being told that I requested that it be cancelled but IWYZE would not pay out any of my claims because I was blacklisted because of them. They saw that I was blacklisted and continued to deduct premiums from my account. According to IWYZE I am being charged monthly servicing fees but I should be charging IWYZE for debit order fees that went of from my account. Please refund my monthly service fees for the 17 months and let us call it quits.
0 replies
21 months ago
Refund for 17 months was not paid in full by IWYZE
On the previous review I wrote on Hellopeter, IWYZE responded on Hellopeter and advised that they will escalate my query to the relevant department to assist further but have not received any further response from them as yet. IWYZE was supposed to refund me R4450x17 months but only refunded me R66 389.77. They do not want to payout when you are blacklisted but continued to deduct premiums which included premiums for dents and scratches. When I queried why I was not refunded for the full 17 months, they abruptly responded and told me that the matter has been settled on their end and the refund is correct.
0 replies
22 months ago
Refund for 17 months was not paid full by IWYZE
Policy No: 1039391526 IWYZE was supposed to refund me R4450x17 months but only refunded me R66 389,77. They do not pay out when you are blacklisted but continued to deduct premiums which included premiums for dents and scratches When I queried why I was not refunded for the full 17 months, they abruptly responded and told me that the matter has been settled om their end and the refund is correct.
53 replies
23 months ago
No response from Socio-Economic Rights Institute of South Africa
Good Day. I have been forwarding emails to SERI several times and called them on many occasions to find out if they have received my emails regarding issues within the community I reside in but they just do not respond. They do not confirm receipt of emails or respond in any other way.
0 replies
26 months ago
Bad and unresponsive service received from OSTI
STILL NO RESPONSE RECEIVED FROM OSTI IWYZE rejection letter was unfairly upheld by the OSTI. How is my claim rejected by IWYZE and OSTI if at the time of the accident which the other party caused was repaired without any issues. At that same time was IWYZE not supposed to have investigated the cause of the accident, who was at fault and to have contacted the other party after having received the accident report? It seems this has not been done. Take Note that when IWYZE repaired my car at the time, I was not informed about being blacklisted. My car was repaired without any hassles. IWYZE, should be held accountable for not resolving this problem at the beginning of the claim but as a loyal client of IWYZE I am very disappointed. WHY WAS MY CAR REPAIRED IF I WAS BLACKLISTED ALREADY FROM THE VERY BEGINNING, WAS MY CLAIM NOT SUPPOSED TO BE REJECTED AS WELL FOR MY CAR. It is important to note the other party who caused the accident after a few years send a summonds to my house, the Sheriff with the red ants and blacklisted me. At the time I was separated from my husband and had moved out. Someone else signed for the summons but I eventually responded to the other party to resend me the summons which they did. I responded and told them that I did not cause the accident and I requested that they pull a tracker report to see how fast their driver was driving on a 40km/h street but they told me to get my lawyer to respond because my responds is not acceptable. I has to acquire a private lawyer to stop the Sheriff from taking my stuff and the lawyer still needs to be paid. My question is why is the rejection being made by both IWYZE and OSTI on the basis of events that happened a long time after my car was repaired, was everything not supposed to have been resolved with the other party by IWYZE at that same time when my claim was approved. The rejection leaves room for the other party to once more send the Sheriff and the red ants to return and attach my stuff for an accident I did not cause. As per reviews on Hello Peter, I see OSTI is having many bad reviews. Sent from my Galaxy -------- Original message -------- From: Ombudsman for Short-term Insurance <CRMAdmin@osti.co.za> Date: 2024/02/16 14:06 (GMT+02:00) To: zafpeb@yahoo.com, petuniab@cag.sa.co.za Subject: CLC B572/23 - Bailey, Pertunia - Old Mutual Insure Ltd OSTICRM:008001681206 Good day, Please see the attached correspondence, which is also saved here for your records. When corresponding with us, please reply to the last email sent to you by us without changing the subject line of the email. Regards, Ombudsman for Short-Term Insurance Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be ********. This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast, a leader in email security and cyber resilience. Mimecast integrates email defenses with brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast helps protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. To find out more, visit our website. No member of the Western Cape Police Ombudsman is responsible for lost, delayed, misdirected, internet or computer malfunctions, errors in transmission or any condition beyond the control of this office, which may cause correspondence to be disrupted or *******ed. "All views or opinions expressed in this electronic message and its attachments are the view of the sender and do not necessarily reflect the views and opinions of the Western Cape Government (the WCG). No employee of the WCG is entitled to conclude a binding contract on behalf of the WCG unless he/she is an accounting officer of the WCG, or his or her authorised representative. The information contained in this message and its attachments may be confidential or privileged and is for the use of the named recipient only, except where the sender specifically states otherwise. If you are not the intended recipient you may not copy or deliver this message to anyone."
0 replies
26 months ago
Bad Service received from IWYZE
STILL NO FEEDBACK FROM IWYZE IWYZE rejection letter was unfairly upheld How is my claim rejected by IWYZE if at the time of the accident which the other party caused was repaired without any issues. At that same time was IWYZE not supposed to have investigated the cause of the accident, who was at fault and to have contacted the other party after having received the accident report? It seems this has not been done. Take Note that when IWYZE repaired my car at the time, I was not informed about being blacklisted. My car was repaired without any hassles. IWYZE, should be held accountable for not resolving this problem at the beginning of the claim but as a loyal client of IWYZE I am very disappointed. WHY WAS MY CAR REPAIRED IF I WAS BLACKLISTED ALREADY FROM THE VERY BEGINNING, WAS MY CLAIM NOT SUPPOSED TO BE REJECTED AS WELL FOR MY CAR. It is important to note the other party who caused the accident after a few years send a summonds to my house, the Sheriff with the red ants and blacklisted me. At the time I was separated from my husband and had moved out. Someone else signed for the summons but I eventually responded to the other party to resend me the summons which they did. I responded and told them that I did not cause the accident and I requested that they pull a tracker report to see how fast their driver was driving on a 40km/h street but they told me to get my lawyer to respond because my responds is not acceptable. I has to acquire a private lawyer to stop the Sheriff from taking my stuff and the lawyer still needs to be paid. My question is why is the rejection being made by IWYZE on the basis of events that happened a long time after my car was repaired, was everything not supposed to have been resolved with the other party by IWYZE at that same time when my claim was approved. The rejection leaves room for the other party to once more send the Sheriff and the red ants to return and attach my stuff for an accident I did not cause. Sent from my Galaxy -------- Original message -------- From: Ombudsman for Short-term Insurance <CRMAdmin@osti.co.za> Date: 2024/02/16 14:06 (GMT+02:00) To: zafpeb@yahoo.com, petuniab@cag.sa.co.za Subject: CLC B572/23 - Bailey, Pertunia - Old Mutual Insure Ltd OSTICRM:008001681206 Good day, Please see the attached correspondence, which is also saved here for your records. When corresponding with us, please reply to the last email sent to you by us without changing the subject line of the email. Regards, Ombudsman for Short-Term Insurance Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be ********. This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast, a leader in email security and cyber resilience. Mimecast integrates email defenses with brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast helps protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. To find out more, visit our website. No member of the Western Cape Police Ombudsman is responsible for lost, delayed, misdirected, internet or computer malfunctions, errors in transmission or any condition beyond the control of this office, which may cause correspondence to be disrupted or *******ed. "All views or opinions expressed in this electronic message and its attachments are the view of the sender and do not necessarily reflect the views and opinions of the Western Cape Government (the WCG). No employee of the WCG is entitled to conclude a binding contract on behalf of the WCG unless he/she is an accounting officer of the WCG, or his or her authorised representative. The information contained in this message and its attachments may be confidential or privileged and is for the use of the named recipient only, except where the sender specifically states otherwise. If you are not the intended recipient you may not copy or deliver this message to anyone."
58 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
2 (11.11111111111111%)
2 Star
0 (0%)
1 Star
16 (88.88888888888889%)