IS
Itumeleng S
Active since Nov 2012
8
Reviews
0
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Reviews
8 reviews108 months ago
Poor service to cancel my retirement policy
<p>I cancelled my policy on the 10 May 2017, they told me that it will take 7 days to cancel but now when i called them, they say busy processing. Customer service is very bad they say will call you back but not doing so. I spoke to Lehlogonolo and Nodumo. PLEASE CANCEL THE POLICY NOW.</p>
56 replies
122 months ago
Ring that is damaged
On the 10 April 2016, I went to Sandton American Swiss and was helped by Nono Manager<br> <br> 1. She sold me wedding ring size S with two diamond out, How can you sell a ring like that to a bride?<br> 2. I know that the ring was a customer fault, it was bend and dirty. This is embarrassment <br> 3. I went to Centurion store to get my money back , it does not reflect on my bank account. Thanks to Tebogo Centurion Mall<br> <br> I'm so angry and frustrated in this kind of behaviour.<br> <br> I demand an apology from Nono Manager Sandton Store<br>
75 replies
126 months ago
home loan insurance claim payout
<br> Unprofessional service<br> <br> I laid a claim on the 11 November 2015@10:57 to fix my ceiling. When I phoned on the 01 December 2015 was informed that the bank will pay me to fix it myself upon inspection of building construction .<br> <br> 1. Why I was not informed on time? <br> 2. i have send my banking details on the 01 December 2015 and been making calls to standard back to pay money, they tell me that they havent updated my banking details on the system so that i can fix the ceiling because it can fall at any times and its raining water is pouring in my house daily. i ahve send this email to the bank , no response<br> <br> i want my money so that i can fix my house<br> <br> Itumeleng <br> <br> 0793544440<br> <br> <br>
75 replies
127 months ago
Excellent customer service
Thank you once again for the good service, especially the time and effort in making me feel like royalty.
0 replies
133 months ago
refund for damaged goods
i went to forest hill mall at 10:00 returning damaged duvet cover with no slip, I told the manager Mduduzi Masango to refund me because I cant find something to exchange . they checked on the system and confirmed I bought in the shop on the 25 April 2015 but cannot find the slip online. I requested my refund , he told me I must phone head office , they cant assist me . I want my refund please , If I knew its damaged I wil kept my slip is not my fault.
76 replies
135 months ago
Refund of the voucher purchased
I purchased a voucher last year, I have send a mail Thursday 19 March 2015 to request my refund because I cannot travel to Limpopo cause of my injuries. I spoke to Michelle , still waiting for their response
76 replies
135 months ago
manager refuse to give my refund
i bought a ring on laybye, I went to the store on Friday 06 March 2015 and spoke to Prudence(manager) that I request a refund on my laybye because my husband cancelled the wedding and left me. she told me that I must bring ID, Residentia proof and bank statement with bad attitude I don't understand why so many thing whereas I have problems in my life. please I only want my refund please.
77 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (62.5%)
1 Star
1 (12.5%)