PZ
Pam Z
Active since Nov 2012
194
Reviews
0
Industries
Reviews
194 reviews5 months ago
Lerato had the understanding and client's need and she was empathetic and a good lister
Lerato had the understanding and client's need and she was empathetic and a good lister. She understands the importance of customer service excellence
53 replies
11 months ago
Profuse poor and appalling and NO customer service from Safrican
I have been in contact with Safrican, including all Managers, requesting finalization of an upgrade of my 2 siblings since the 24th of April 2025, to date no one is responding to my numerous follow up emails. This is appalling as just in March during a roadshow on their funeral plan upgrade, the representative of Safrican reassured us of a smooth transition and encouraged us to reach out directly to them to ensure that we have nominated beneficiaries, correct policy schedules to ensure that all our covered dependents reflect as requested. However, their actions, contradicts the promise to all employees.
58 replies
18 months ago
Tebogo Pitje did eve...
Tebogo Pitje did everything possible to address my concerns without jeopardizing my cover and I'm absolutely satisfied with the resolution
53 replies
25 months ago
SOUTHGATE BEX SELLING OLD AND INCOMPLETE PACK ITEMS
On Sunday, the 10th, few minutes before Southgate BEX closed for the day, I walked in hurried and looking to purchase a toothpaste holder that is mounted on the wall. I paid 259.00 On Wednesday, my Son came home to assist me by drilling the wall and install the item, to his amazement he said "Mama, this old thing that you bought must include a tumbler" I only read the torn label and description, and realised that, veven Rethabile, the Cashier whom is her responsibility to have advised me that, this item is incomplete and go look for a complete one did not but billed me anyway I hope Mr Jonathan Molapo, Massnart SA CEO will address this matter accordingly. The Onus is on the service provider to ensure that they sell complete and new items. My recourse is that I need a FULL refundi now have to waste my valuable time and petrol by driving back to BEX Southgate to return the item
56 replies
28 months ago
Lindiwe was incredibly helpful, professional, respectful taking into consideration my age and ensured that she is detailed in her explanation
Lindiwe was incredibly helpful, professional, respectful taking into consideration my age and ensured that she is detailed in her explanation. Dealing with her was reassuring and comforting. Keep it up Lindiwe. You're awesomely incredible. Thank you
129 replies
30 months ago
Themba Mashele, you're a STAR, you're GREAT
Yesterday, the 25th October 2023, I requested a call back from SBIB Funeral policy services. A very vibrant, professional and yet caring and understanding called me back and took his time to listen to all my concerns and addressed them. He was not rushed to move to another client. He made me feel special and like I was the only client. My engagement with Themba Mashele left me feeling content. WOW, Themba, you are a SUPER STAR, well done. You're really passionate about what you do!
131 replies
31 months ago
Varsity College failing to investigate a query
On 14.02.15 I posted a complaint about Varsity College, however instead of investigating the matter, the responded as follows ; there is a large amount outstanding
0 replies
31 months ago
Affidavit submitted Maravedi confirming Fraud
December 2012, an affidavit was submitted to Nompumelelo of Maravedi Debt Collectors on behalf of Varsity College. My 70 year old mother by then, who cannot read text messages was receiving daily calls and sms demanding payment, fortunately 1st week of December I was on vacation when yet another call came, the person confirmed that my mother was registered as an account holder via internet registration for BMA Thutloe who was a student 2010-2011, I explained to her that my elderly mother cannot read an sms, and does not know what is an internet, I told her that my sister JGM Thutloe was the account holder who fraudulently registered our mother as a person responsible for the account, she requested an affidavit with a copy of my mom's identity, I gave them her cell and home number and they got into contact with her and she made an arrangement of repaying R200.00monthly. Nompumelelo calld me back to confirm this information, now my mother is receing daily msgs and calls from VEX-tEX sOLUTIONS (012 9401680 ref TAI-020057075) My 75 year old mom is being harrassed and abused by Varsity College through this agencies. This is sickening
0 replies
32 months ago
Homechoice *****ULENTLYran an Experian ITC check on me
URGENTLY REMOVE the Experian Enquiry on my name DONE *******LY. I've NEVER expressed an interest to buy from you and and will NEVER buy from you. Why *****ently running ITC checks on people who are not your clients. Next thing you'll be *****ulently opening an account in my name. I've already escalated this to Chris De Wit and Sean Wimberley in the UK office. DISGUSTED
132 replies
41 months ago
David was very helpf...
David was very helpful, a good listener indeed and a pleasant person
132 replies
Review Distribution
5 Star
29 (14.948453608247423%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
53 (27.31958762886598%)
1 Star
112 (57.7319587628866%)