HH
Hiddenscars H
Active since Nov 2012
15
Reviews
0
Industries
Reviews
15 reviews48 months ago
Shocking service
I lodged a call with FNB on 15 May 2022 requesting a downgrade from Private Client to a Gold Cheque and was promised that someone will call me within 48 hours. Today is the 20th and I am still waiting for the call which is not going to come by the look of things. I feel that I am being held a hostage and forced to retain a product I am no longer interested in. This is disappointing considering that I have been a loyal customer for 18 years.
268 replies
72 months ago
Edgars online nightmare
I am so frustrated with Edgars online. I placed an order on 01/05/2020 where it was indicated that delivery will take up to three weeks. I tried making follow-up over the phone, for three days I could not go through despite holding on fo 40-50 minutes and when I finally did I was told that my oder is still in the warehouse. This is unacceptable considering that I placed two orders with truworths and they delivered. This was my first and the last time buying from Edgars online.
105 replies
79 months ago
Refund delay
I cancelled my order after waiting the promised 10 working days for my order to be delivered and I was promised a refund within 7 working days. Today is day 8 and I haven't received my money and my email enquiries are not be responded to. What else do I need to do to get my money back?
210 replies
94 months ago
Outstanding customer service
I would like to thank Melissa Stadler for her professional conduct and going out of her way to assist me with my policy update. She even managed to lower my excess and premium which I was not expecting. I must say that we can use more people like her in the insurance industry and Kingprice has a winner with her. Big up to you Melissa.
53 replies
99 months ago
Exceptional Customer Service from David Nkosi
I would like to take this opportunity to thank David Nkosi (Retention Specialist) for his professional and exceptional customer services. He went out of his way to help me effect changes to my policy as well as facilitating the refund process and made sure to give me feedback which I deeply appreciate. Miway is fortunate to have someone like him working for them. Thank you David, you are a true professional.
105 replies
99 months ago
Unethical business conduct
I responded to the Company's adverti*****t for a 2013 Ford Focus which was said to be in a good condition according to their false advert. Upon viewing the car I was met by their now clearly unprofessional sales person Clint who further deceived me by misrepresenting the true state of the car and lied about the car never being involved in an accident knowing fully well that it was involved in a major accident with serious damages in the engine compartment. On consulting Ford I learnt that the car has a total of 21 active fault codes resulting from the accident which the Company did not see it relevant to disclose. I then requested to meet with the owner of the Company Mandaye Joffe to try and resolve the matter but cpuld not care less because thats how he runs his business and does not think twice about ripping customers off. There were major problems with other sales (i.e., a Nissan NP200 catching fire on test drive and incorrectly declaring wrong year model) which I should have treated as a redflag but stupid me went ahead with the transaction. My advice to anyone planning to buy a car from these unethical people is RUN and NEVER look back because they sell s****s and dont know a first thing about customer service.
0 replies
100 months ago
Delayed refund - online purchase
I have lodged a refund on 08/01/2018 for order no P ********** 40 and have been making follow ups since then but I am not getting any useful information from their incompetent call centre staff. They keep telling me that they will get back to me but no ever do. Can someone at TFG tell me what else I need to do to get my money back. You were too quick to take it and now I have to fight to get it back. I think its disgusting how TFG treat its customers. I DEMAND MY MONEY BACK TODAY and I am going to delete my profile and will no longer be buying anything from you ever again.
210 replies
112 months ago
MSA refund delaying tactics
<p>I am sick and tired of discovery health's empty promises and attempt to hold on to my money any longer than necessary. I was told that my MSA refund will be released on 11/02/17 after cancelling my medical aid effective 30/09/16. TTill today I have not received my money and I am told every time I make a follow up that the money has been paid but its not in my account. It is exactly this kind of attitude that I withdrew my membership in the first place. I understand that I am no longer a discovery client, so they should stop wasting my time and PAY WHAT IS DUE TO ME.</p>
56 replies
112 months ago
MSA refund delaying tactics
<p>I am sick and tired of discovery health's empty promises and attempt to hold on to my money any longer than necessary. I was told that my MSA refund will be released on 11/02/17 after cancelling my medical aid effective 30/09/16. TTill today I have not received my money and I am told every time I make a follow up that the money has been paid but its not in my account. It is exactly this kind of attitude that I withdrew my membership in the first place. I understand that I am no longer a discovery client, so they should stop wasting my time and PAY WHAT IS DUE TO ME.</p>
112 replies
113 months ago
Unsolicited marketing (holiday deals)
<p>FNB continues sending me markerting emails despite sending three emails requesting them to remove my name and email address from their database. I cant take it anymore and want this to stop today.</p>
56 replies
Review Distribution
5 Star
7 (46.666666666666664%)
4 Star
1 (6.666666666666667%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (46.666666666666664%)