FL
Francois L
Active since Nov 2012
8
Reviews
0
Industries
Reviews
8 reviews13 months ago
Never EVER shop with Makro Online
I recently posted a negative review because Makro delivered 1 Amazon kindle, when I ordered 2. Makro came to pick up the order again (containing the 1 Kindle) and are now looking to keep the Kindle, but refund only 1 kindle. I need either my fullrefund for 2 Kindles or for you to send me 2 Kindles. Order number MAK9452073 and reference number EIGB
58 replies
13 months ago
---> Never shop at Makro Online, ever
---> Avoid Makro online! Rather buy from Takealot or Amazon. Makro is useless with customer service and will frustrate you. Their stores are fine, but online - absolutely shocking. My reference numbers: EIGB & order number MAK9452073 I would like to voice my frustration and disgust with the absolute and utter uselessness of the Makro SA online team. I ordered 2 Amazon Kindles and they only sent me 1. I logged a return on 7 March. It's simple, they should collect the 1 Kindle and send me 2 (or at least just send the missing one?). 7 phone calls to their call centre later, numerous emails, twice escalated - still no outcome. No communication, useless call centre agents. The experience has been an absolute disaster. Please do yourselves a favour and avoid shopping online with Makro - rather support the likes of Takealot and Amazon, companies that understand customer service
159 replies
37 months ago
Bad service from SAA - nobody to help me
I am trying to move a ticket reservation but nobody is responding to my emails and the call centre just keeps me on hold.
0 replies
42 months ago
Excellent call center service - give this employee a raise!
People are quick to complain when service is bad, but I want to take the time to compliment Norah Molope from your call centre. After 7 calls to your various call centres and frustration as nobody could help me, I finally got through to Norah. She sorted out my complex issue within 20 minutes. You need more employees like Norah
133 replies
47 months ago
Droneworld - dodgy business, AVOID AVOID
Please NEVER support this super unprofessional outfit. I had to return a drone for repairs and it has been more than a month, several emails later, nobody is responding to me. I think they stole my drone. AVOID VOID AVOID them - massive red lights here
0 replies
47 months ago
Droneworld is a dodgy operation
Please NEVER support this super unprofessional outfit. I had to return a drone for repairs and it has been more than a month, several emails later, nobody is responding to me. I think they stole my drone. AVOID VOID AVOID them - massive red lights here
0 replies
54 months ago
Edgars is illegally continuing to debit my account
I havee emailed Edgars for months to close my account but they fail to do so. Do NOT under ANY CIRCUMSTANCES open an account with Edgars, they just keep debiting my account every month. It's against the NCA
53 replies
127 months ago
Thrifty has SUCH BAD SERVICE and lies to your face
I booked a car with Thrifty Car Rental, OR Tambo on 2015/09/11 . The person assisting's name was Clinton.<br> <br> Firstly he was EXCEPTIONALLY unprofessional, being very slow to help me and also talking to his colleague continuously and thus taking forever to help me. There was an issue with the booking amount on my credit card (of which Thrifty did not inform me was necessary) and in dealing with this the supervisor Tasneem was also VERY rude. The service from both her and Clinton was distasteful. Apart from the issue with the credit card (which was also a bad experience) the staff did not leave me feeling that they wanted to help. The professionality in Thrifty OR Tambo let's one think of a little fuel station in the Karoo at 02:00 in the morning.<br> <br> Stay away people.<br> <br> Clinton and Tasneem are a poor representation of any company, if I was thrifty I would be ashamed.<br> <br> *Both Clinton and Tasneem refused to provide their surnames saying \there is only one Clinton and Tasneem working here". I was not surprised."""
75 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
6 (75%)