TM
Thokozile M
Active since Dec 2012
39
Reviews
0
Industries
Reviews
39 reviews1 month ago
Unable to cancel the contract due to lack of response
Unable to cancel the contract due to lack of response. On the 3rd of March, I wrote to mweb asking to cancel the contract by end of March 2026. I received an automatic response that they will respond to me within 24-48 hrs. I did not receive any call nor response to my email. I followed up via a phone call, i waited more than 30 minutes on the call until i ran out of airtime. Today, 16 March, i called them again, to follow up on my cancellation request. I waited on the call for almost an hour, after which, my call was disconnected for unknown reasons. I am of the view that Mweb makes it impossible for one to cancel their contract despite their service being poor. I would like Mweb to release the link and provide the cancellation reference urgently.
53 replies
7 months ago
Vuvuzela failed to investigate our case
We reported a case regarding our mother's passing in one of the private hospitals in South Africa, to Vuvuzela. We were informed that this matter would be investigated by Likhaya Siyolo. This matter was reported in June 2025 and we were advised that the hotline will investigate and provide feedback to the family within 21 days. To date, 28 September 2025, no feedback has been provided, we tried to follow up, and the investigator really seemed clueless about the case. Instead, he was asking for feedback from us regarding the progress on SAPS case. Ref: 01.843.897
0 replies
7 months ago
Overcharged by Discovery
Dear Discovery Vitality Team, I am a Discovery Vitality member and wish to formally raise a concern regarding my monthly premiums. From June 2025, my monthly Vitality premium was increased from R500 to R979. However, according to your official website, the premiums are clearly listed as follows: Single member: R399 Member plus one dependant: R479 Member plus two or more dependants: R559 It is therefore evident that I have been incorrectly overcharged. I have attempted to query this matter with your offices but have been sent from pillar to post without resolution. A similar issue occurred with my gym premium, which was incorrectly increased in July and only corrected in August. I hereby request the following: Immediate correction of my Vitality premium to the correct amount applicable to my membership category. A full refund of all excess amounts debited from June 2025 to date. Written confirmation that the error has been rectified and will not recur. I trust this matter will be treated with the urgency it deserves. Should I not receive a satisfactory response, I will have no choice but to escalate the matter further.
106 replies
23 months ago
Great work
I received great service from Blingstallation, in particular from Tondani,Andrias and Jackson. I received my goods within a day, keep up the good work
0 replies
27 months ago
****med
I have ordered a 3 piece catalunya set which consist of a headboard and 2 pedestals. I was asked to pay a deposit of 70%. I paid early December 2023 and i was told they will deliver them before Christmas. When I followed up, i was told the furniture was not released by the warehouse and that it will be delivered after the 8th of January. Today is the 3rd of February and they are no longer responding to my follow up. Their phones are no longer being answered as well as their emails. I feel that Liveit Furniture has ****med me given the excuses to deliver on time and the fact that they are now not reachable.
0 replies
40 months ago
Willberrys incomplete order
In November, i bought 3 sets of earrings from Wilberrys. Only 2 were delivered. I have been following up with Bongani, no response. I am disappointed in Willberrys. I feel robbed as i paid for 3 sets.
0 replies
40 months ago
Samsung Microwave is of bad quality
Last year in December, i bought a samsung microwave for my motherR2800, it came with 10 year warranty. In June this year, it stopped working. I took it to Samsung Hatfield for repairs. They asked for R1 700 to repair it or else pay R450 to take my broken micro oven from their premises. I am so disappointed in Samsung as i really trusted this brand.
0 replies
43 months ago
Overcharging Continues
Last month, i reported that i was being overcharged by PEC as my account increased to R622 in August. In September, the same account has increase to R1 420. PEC did not provide an invoice of what is included in the R1 420. So i replied to their email asking them what increased so significantly. They did not respond to me. I followed up yesterday, there was still no response. Surprisingly, Today, instead of responding to my previous requests, they sent me a message threatening to disconnect my water if the R1 420 is not settled within 48 hours. My issue is, as a consumer, i have a right to know what is included in my account. Last month they disconnected my water after i had made an arrangement to pay on the 25th, which was accepted by them yet they continued to disconnect my water and charged me a disconnection fee. When i asked them to reverse the disconnection fee, they said they can’t re-generate statements, it will reflect on next billing invoice. Last month, they also asked me to pay a credit adjustment of R390, which i paid. I am really not sure why i am being overcharged and why PEC is not being transparent and provide consumers with invoices instead of threatening us.
133 replies
44 months ago
PEC is a scam, overpriced for water and other utilities without proper explaination
PEC is a scam My water and lights increased from R176 to R622 per month. Customers are being overcharged by PEC. On top of that they disconnected my water citinmg that they are waiting for the payment to reflect on their account when they did not check properly in the bank statements. Can government please intervene on this SCAM by PEC utilities.
74 replies
45 months ago
Great quality
The canvas are of great quality. They kept me posted from the time i plaved an order until delivery. They come highly recommended.
0 replies
Review Distribution
5 Star
5 (12.820512820512821%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (10.256410256410257%)
1 Star
30 (76.92307692307692%)