KK
Kobus K
Active since Jan 2013
7
Reviews
0
Industries
Reviews
7 reviews122 months ago
Great Service and quick resolve
I have been a client of Discovery insure for a few years. To be honest I have experienced a few claims and Discovery has resolved each one ridiculously fast. I doubt that any other company would resolve a claim this fast. Great Service and quick resolving of claims, what more do you want. Thanks Kele for my latest claim and great service.
75 replies
123 months ago
Can't replace decoder under warranty
I took my Explora decoder in today is a week. The problem persists. Even though my decoder needed replacement after a week I still have nothing to show. I requested they waive this months bill as I could not enjoy specific sports events as a result of Multichoice not being able to fix systemic problems. <br> <br> RF Technologies (Deon) said they cant do this. I phoned DSTV, the person said that RF Technologies will have to request this. This was not what Deon said. <br> <br> RF Technologies cant deliver on the warranty of replacing decoders. Its been a week... No idea when this will be resolved. Bad service, lack of knowledge on the product. <br>
0 replies
128 months ago
Security Risk on your DQ Tracker device
Hi Kyleen I have waited on this report for about a month now. This is unacceptable. Why in the first place was there other vehicles on my profile? Does this not mean red flag and does my vehicles reflect on other people's account as well? In other words out of a security stand point someone else knows exactly where I am? If the answer is no, why then did my friend and client experience the same issue? Mr. R Prinsloo?<br> <br> I feel that Discovery insure is a great security risk and violates allot such as security, privacy and control. This system is so unsecure and concerning to me. <br> <br> When I signed up allot of promises were made with regards to reports I can draw up online, etc. But at this point in time this has yet to be realized. Discovery insure is not in control of this system and there are allot of big leaks that concerns me and I believe the public out there as well. <br> <br> <br>
75 replies
129 months ago
Stop with threatening sms's
I have a R1000 credit limit on my credit card (I placed the low R1000 limit) so mostly I leave my credit card on a positive balance and sometimes I will go into my R1000 credit. I have spoken to FNB to stop sending these condescending threatening sms's to pay my outstanding amount when its not even a few days into the R1000 credit, this I need to do immediately to avoid my account being in placed as a late payer... Now for all my years I have never missed a single debit on anything... From my knowledge I have 50 odd day before I even have to pay Interest on it. I went into the credit only a few day ago why send me these messages? Do you see me as a risk for not paying back a portion of the R1000 credit only after a mere 2 - 3 days? Stop sending me these silly unnecessary sms's of pay immediately when I have only used my credit for a few days. If it is a system standard sms, change your standards. If not cancel my accounts. I am not a thief I am not a person that pays my accounts late. Threat me with respect!
75 replies
131 months ago
Wrongful billing and no response
Telkom has billed me this month and last month and I don't understand what are they billing me for. The amount is not the amount I signed up for. Last month R800 this month R600 when its suppose to be R200...? The problem with Telkom is you can never phone in and speak to someone because it is always the case of one holding on for 60 min if you get through....
76 replies
131 months ago
Avoiding to pay E Bucks
I bought a Toolbox, household and other tools from Makro (a E Bucks partner). I queried f this was paid and Lindiwe avoided to tell me if this is paid. I send her my FNB Statement clearly chowing my purchase at Makro, I even clarified the time and date. I as a customer of FNB rely on FNB to deliver on what they promise. If there is a problem with the system check it with FNB not with me, I am your customer and request answers. Stop with the bad attitude and please answer simple questions, like was my e buck allocated or not, if not why not and allocate what is rightfully mine. It was a big purchase and I think you are avoiding the payment. Lindiwe Holose was so arrogant and when I asked for her superiors contact info she supplied me with a contact centre...? I mean really Lindiwe Holose this was really unnecessary. I only asked if my e buck was allocated. Surely you can see on the system if it was for that purchase. And if it wasn't you could have queried this with your partner Makro... I gave you all the ref numbers ect to do this. Lindiwe Holose, in future please have more respect and not pass contact centre numbers to clients. Simple questions need simple answers please.
76 replies
134 months ago
Great service and very responsive.
Had a claim, no questions, claim was approved the same day. Exceptional service! Well Done!
76 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (71.42857142857143%)
1 Star
0 (0%)