AW
Andre W
Active since Jan 2013
8
Reviews
0
Industries
Reviews
8 reviews16 months ago
Pretty darn good
Once you are registered, it's a simple matter of clickity-click and all your (selected) fines are paid. No fuss, No stress. It couldn’t be easier. Alternatively, you could try and trace all the municipalities in the area in which you might have travelled, submit all your vehicles’ registration details; to hopefully find any fines, then create beneficiaries and make payments for each. Yeah, I didn’t think it was worth my time or frustration either. Head on over to FinesSA.co.za and experience it for yourself.
0 replies
38 months ago
A definitive guide about what to expect from Light in the Box
I was referred to Light in the Box ****B) by a friend who was satisfied with them. I purchased 19 products, spread over 5 different orders from 2 January 2023 up to the end of January, with varying experiences, so I think I'm in a position to comment. (Today is 19 Feb 2023). Read through these to decide for yourself, whether you want to risk it. > Some items have arrived. > One item arrived, but was far removed from what I had ordered. It took a Detailed Review, an online Support request and Several e-mails to resolve, but finally received the correct product about 6 weeks after the initial order was placed. This, after they wanted me to return the wrong item at my expense, which I point blankly refused, due to the cost of shipping and it not having been my problem, but absolutely my inconvenience. The balance of this order is now somewhere in the ether or metaverse or similar, as the status indicates that I have received it and unfortunately, communication with LitB is now at a point where they have redefined how to further agitate an already upset client; so I’m guessing that both the money and product are gone. > The statuses of some items are still indicating "QC" or "Shipping", despite the fact that the estimated delivery dates have passed already. > One item had to be cancelled as they can't ship to SA, and this after their Customer Service couldn't clearly grasp the situation at first. > Some items have arrived in SA but have vanished into thin air. > Of the items received, and apart from the clearly wrong product, the rest were all according to what I had ordered. Note: some of the clothing can be dicey, as the pictures can’t perfectly “describe” the actual product. > Of the 19 items, I have received 7. The way I summarised the scenario: > LitB is listed on the New York Stock Exchange. > They are essentially a "drop shipping intermediary", whereby they purchase an immense variety of products from a multitude of suppliers (mainly) throughout China; and then the actual supplier, ships to you. This means that LitB actually has very little control over the entire order, be it the product quality and type, performance from the real supplier and most definitely not the Couriers. This is also the reason why one would sometimes only be offered regular Post as the only shipping option. (Hint: never, never, ever choose an item which can only be posted, because, in case you haven't noticed, the South African Post Office doesn't function as a Post Office; and IF your parcel actually reaches a postal office, it might not be anywhere Near you, and it might take weeks to locate it - if it all). > Some of their suppliers use reputable Couriers, who will and can deliver. > Some of the Couriers do not notify you beforehand of the pending delivery and then ignore you when you send them an e-mail; therefore, you may or may not receive your parcel. > Because of the exceptionally erratic delivery scenarios, do NOT order anything that you require in a hurry – in my experience, within at least 6 weeks. > Depending on what you order, the order will more than likely be split up into as many deliveries as there are items, as they are individually shipped from their respective suppliers. Unless you have a delivery address where there is always someone present to accept a parcel, it will most definitely aggravate your experience. In summary: it is an absolute GAMBLE doing business with them.
56 replies
39 months ago
No moonrocks to shoot...
To review or not review - that is what I have been pondering since the day I received my order. This is a small business and I would not like to cause harm to a small enterprise, but I simply can't hold it back any longer. During September 2022, I ordered a custom made Video Arcade game, from "Games for Africa", whose website is listed as pinballexperts.co.za This unit contains approx 550 games (albeit some are different versions of the same, but that is neither here nor there for my requirement). The main (almost Only) reason I bought the machine, was because I wanted the ORIGINAL Asteroids game. Needless to say, I very specifically asked whether that was included, and based on that, and the fact that I did get the necessary warm and fuzzy feeling about dealing with George and his business, I placed the order. I'll fast forward the minor aggravations, and focus on 08 October, when I received the unit. Well, you've guessed it - no Original Asteroids, not even the second version (Asteroids Deluxe), but rather some murky / shady / ****py version entitled Asteroids 64. I kept my cool, but eventually, on 5 November, I sent an e-mail, detailing this and other serious issues. (Do yourself a favour and read the Mail at the bottom of my Review). The same day, George sent a WhatsApp to ask for my address, in order for his "tech to have a look". 09 November he asks "will there be someone available to attend to the issues?" I replied, "Sure, what time?" Today is 04 February 2023. NO Response / feedback / update from either George or his "Tech". So, I'm guessing the Christmas rush must have really kept him busy (NOT); or the 50km from Joburg to Pretoria is taking its toll on his vehicle or tekkies. Subsequent to the faults list contained in the e-mail, other intermittent problems started emerging as well, such as (what appears to be) a noisy fan and a horizontal shift sync (essentially the picture is blurred). The ABSOLUTE MOST ANNOYING part of this machine, is that the joystick doesn't always function correctly. One would push it in a particular direction and it would have a mind of its own - either by not responding or by moving the onscreen item in a different direction.! So, what was meant to be a source of relaxation and fun, is now a big box of IMMENSE FRUSTRATION. v___________________My e-mail to Games for Africa___________________v Afternoon George I have a few problems and I was going to just accept/ignore them, but the final straw is that the left joystick has recently intermittently started malfunctioning in less than 3 weeks. Problem 1: When we spoke - one of the very first questions I had, was if the machine had the Original Asteroids, because that was the main reason for purchasing the machine. You responded by saying, "yes, it has Asteroids 1 and 2”. Not so, the only version that I can find is “Asteroids 64”. Problem 2: I asked whether it would be possible and what it would cost to add a volume control; to which you responded that it has a volume control. Unless my eyes are deceiving me, I can see no such control. Is it perhaps a function which is selectable via a combination of the buttons or via the menu? Problem 3: The perspex panel which covers the LCD, was in such a position that it covered the top of the display, whereby one couldn’t see the Scores of the games. When I phoned you, you said that your guys were going to Pretoria the next day and that they would fix it, but by 16:10 you had not even looked at the address which I sent, so I subsequently fixed it. Problem 4: The black cutout on the perspex display was badly cut, in that, on some sides, one can see the wood behind it, and it was also cut skew. Problem 5: Although I have not played anything which uses the right joystick, I have used it on the odd occasion to search the menu, and then it usually just keeps running downwards, as if the joystick is stuck in the down position. Problem 6: The LCD has burnt pixels, or whatever the term is for faded areas on the display. The pixels aren’t dead, but there are blemishes, especially in the bottom left quadrant of the screen. Problem 7: The large red washer under the right joystick is upside down. I should just add, that the game is in my office at home, and as a result, it is Only Me that plays with the unit, so there is no chance of abuse. Please let me have your comments soonest.
0 replies
52 months ago
Samsung - Buyer Beware
Let me start off by saying that a 1star rating was, unfortunately, the lowest that the system allows me to give. I purchased a Samsung QLED television on 2020/05/31. According to their website, it has a 24month warranty. It is needing its SECOND repair, after the first was when the unit was exactly 1 year old. This set qualifies for onsite repairs and the previous time took a while before the Technician came to our house. This time around, after not hearing from anyone for at least 2 weeks, the Technician attempted to make a last-minute appointment, which we couldn't make, as we were heading out of town. Since then, I have had to send a few e-mails, just to get a phone call today to tell me that the Technician has a backlog and may she schedule him for 4th January.!? No amount of arguing the fact that we have been waiting 6 weeks, and we should be put higher up on his list, did anything to convince her. Perhaps THIS will help.
265 replies
67 months ago
Hats Off to Club Surgical Centre
Who would have thought that a hospital could get a 5-star rating? Well, it sure is true. I had to undergo an operation a week ago, and the Specialist operates here as an alternative to another major, well-known hospital in the East of Pretoria. From the moment the appointment was scheduled, the astounding service kept surprising me - fast, friendly, and efficient. The admission was friendly, courteous, and faultless. No queue. Just a warm welcoming atmosphere. By the time I was in my room, I needed to mentally persuade myself that I was not at a boutique hotel, but in fact, going to be operated on in an hour or two. The interior design and decor are simplistic but appear refreshingly upmarket. The hospital is fairly new, so no maintenance has probably been required, or if any had been done, it was impeccably maintained. The nursing staff seemed to be truly enjoying their chosen vocations and absolutely nothing was too much trouble for any of them. Even the most menial of requests were immediately attended to with their warm personalities, exuded by their never-ending smiles. Going into theatre, the same friendly, professional efficiency was more than evident, with everyone working at a fast pace, yet sparing no time to make me feel comfortable and relaxed. It was almost a pity that the anesthetics worked so quickly since I would have enjoyed a bit more of that movie as well. Waking up - no pain. Back in my “hotel’, with my food delivered at my request, and being well prepared, well presented, and tasteful. Unfortunately, I had a negative reaction to the anesthesia and could not be discharged. Club Surgical is a day hospital, but the fact that I had to sleep further into the night to regain my sense of normalcy, did not perturb the nursing staff in the slightest, or if it did, I still do not know about it. After waking up again and still not feeling myself, and being a day hospital, I therefore had to be transferred to another Pretoria East hospital. Being a day hospital, one would assume more-or-less daytime hours of operation. By the time all was done and the ambulance crew collected me, it must have been in the 21:30 / 22:00 region, and still, Nobody seemed like it was any inconvenience to them, in the slightest; and let’s face it, it most definitely would have been; yet the same staff who attended to me early in the morning, were still as helpful and friendly as in the morning, and after a very long day for them, they still had the time to show compassion. Remember, all of this happened during lockdown - so no relatives to aid in creating this ambiance, or any of the like. Simply all the staff working in unison to do what they do best. At no point in time, was I confronted with a “rate my service” farce, yet at the next hospital, where Everything was Exceptionally mediocre, I was twice “compelled” to complete said forms and still received an e-mail to effect same. Note 1: I deliberately did not want to mention any individual names, because I would hate to omit one and not do that particular person the necessary justice. Note 2: I am not an employee, shareholder or otherwise associated to the Hospital, its Staff or any other form of involvement, other than having been a patient for the day.
0 replies
71 months ago
Smiles all around
These guys specialise in Original and Aftermarket Toyota spares. They source almost anything and supply at Very competitive prices. The main thing though - they always have a smile and always appreciate your business; which makes it an absolute pleasure to deal with them.
105 replies
72 months ago
Be Afraid, Be Very Afraid.
I would have preferred not giving a star at all, but unfortunately, that option doesn't exist. One day, in a galaxy far, far away, WebAfrica started as a hosting company, and they were actually pretty decent, most of the times. Then the name change to 1-grid and gradually the service changed as well - for the worse. They close support tickets without attending to them, or only partially attending to them; and I'm not referring to once-off incidents here. Their default response time in the last while has been Days, and then the standard line: "Apologies for the delay in getting the relevant feedback to you". Regularly receiving messages such as "we will phone you in the morning", but they omit to state which morning, or month, or whatever timeframe they are working on, because the next thing you notice, the support ticket is closed without resolve or a phone call. I sold a business and asked that they move that domain's hosting package's billing to the new owners, which they did. Unfortunately for me they thought it to be a good idea to carry on billing me as well; for Months. Incorrect billing happens in many disguises, from charging R499 for a R99 service; to "accidentally" invoicing 2015 invoices in 2020; to not responding to cancellation requests in the month that it is requested and thus being billed another month. Look, let's be honest - they are not Always slow. In fact, they are exceptionally quick at asking for a good referral. Sometimes long before the issue is even resolved. But the best is when they asked me to write a Review of the service I received, when they promptly sorted out a New request I logged, to sort out stuff which had not been attended to for months! Perhaps there are clients with a good experience from 1-grid, but I have absolutely had enough.
315 replies
72 months ago
Prop Data - the good, the bad and the ugly
Prop Data's support is like the Weather - you never know what is going to happen. Sometimes its actually pretty decent and other times, you wait a week, but don't be surprised if they ignore you like a Stop sign at an intersection.
315 replies
Review Distribution
5 Star
3 (37.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (62.5%)