RM
Ref M
Active since Jan 2013
10
Reviews
0
Industries
Reviews
10 reviews10 months ago
Extremely dissapointing customer service by Ndlovu and Sons kitchens
The job is very neat, the excuses, customer service is extremely horrible and dissapointing, i have made full payment still waiting for glass doors in the kitchen unit and the desk to installed. Calls and messages are not being answered
0 replies
35 months ago
Dynamic Car Rental is an inconsiderate company
I have never seen such inconsiderate, inhuman company in my life. Zero customer centricity. I mistakenly locked keys in the car. Called dynamic car rental, i was promised a callback. No call back received. All i was told i need to fetch keys in Midrand, like how when everything is locked in the car. I have never felt so stranded, stressed and helpless in a place im not fami**** with. Not even to assist with any intervention. I then understood as a customer you are on your own, you are just a number, all they care about is the money and nothing else. If it wasnt for my brother i would have been stuck in Orange Farm not knowing any one with a car from Dynamic Car Rental. The collection of keys is a policy.
0 replies
36 months ago
Extremely disappointed with investment withdrawal process
I requested a withdrawal from my investments on the 5th of May. Submitted my confirmation of bank account documentation, I received a message back on WhatsApp that my request will be processed will be processed within 5-7days. On day 5 which was 12th May called in to check the progress only to be told it’s in the queue it has not been processed. How strange that only after my call do I receive a message that says I need a tax residency declaration form. This is the same company I have a Retirement annuity with , that has my tax number, my bank confirmation also has my address, I still have to fill in outstanding information individual form, which needs my ID and proof of address. The same ID that was shared with financial advisor for my records
53 replies
122 months ago
Thank you for an excellent service
I would like to thank Thulani Khubeka for being forever helpful, going an extra mile, I would like to thank BMW on call Mavis and Steven. My tyre was torn they did the best to ensure I get help in the midst of the long weekend and a loan tyre not being available, they managed to source a tyre for me.
0 replies
122 months ago
Left stranded by Insurance
As a first for women loyal customer of over 3years I feel first for women has extremely failed me. My premium was increased by 800 last year but I am not getting value for money. My tyre was torn, I requested assistance to be towed as my tyres are not in stock, I was promised a call back but have received no call back or assistance. Tried to call back only to find claims department has closed, and can no longer follow up on the promise made.This is the very same company that promotes itself as being very helpful to women. Serious improvement is needed in terms of customer service.
75 replies
124 months ago
POOR COMMUNICATION AND APPLICATION DECLINE
Collen Tshepo Madigage applied in august 2015.no feedback was given regarding the application. in January a provisional student number was given. All required certified documents were submitted. The University of Johannesburg statement with results and the university stamp was also submitted. The application was declined because documentation was not provided/ UJ Statement was not certified which it had the university stamp already. The time to respond was very long and communication from the University was very poor and the reasons for the application being declined are very poor and not true as all the documentation was submitted. The 2nd option of the Study choice was not even considered. A very disappointing service when young people are encouraged to study yet Universities reject and are a stumbling block to their greater future.
0 replies
125 months ago
Contract upgraded without my knowledge
i was going through my vodacom app. only to find one of my contract 0721733417 has contract expiry date of 2017,this data line was now on a month to month contract. I phoned vodacom customer care only to find the line was upgraded on the 9th January without my knowledge. i was given this number by the agent: 0315711690 saying they are the oneswho upgraded the line. i did not call. i would like vodacom to attend to this matter urgently as a loyal customer and as my service provider.
77 replies
126 months ago
DISSAPOINTING SERVICE
I tried to report the accident i had with my car. i was told i do not have a dents and scratches insurance without evaluation of the damage. i complained on Hellopeter.com i got feedback that a team manager would call but til this day i havent received any call. its very dissapointing to be a loyal customer of over 2 years and pay a premium of over R2000, yet when your car has to be fixed you are taken from pillar to post.
75 replies
127 months ago
Policy
I have been with First for women for over 2 years. This year my premiums were increased by 800 based on a research that indicated they have been stolen cars in my area which was not revealed to me. in the 2 years i have never claimed. i had a minor accident with my car leaving my car with a dent and scratches and cover underneath the car to be replaced. i tried to report to the claims department. i was told it cannot be repaired becaused i dont have a dents cover. my questions: why is the conclusion when the extent of the damage has not been evaluated? 2. if i am paying so much and i cannot repair the car what is the purpose of an insurance?
75 replies
133 months ago
premium
Good day.<br> <br> I have been with first for women for almost 2 years now. My premium for the car has been raised by R1100. I have not made a single claim since being with them. Instead of my premium being lower due to no claim and the years its going higher. I need this to be adjusted
137 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (70%)
1 Star
2 (20%)