BK
Bette K
Active since Jun 2009
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
Our vet is a miracle and our hero.
I must give a shout out to Dr Noleen. I have been a client of theirs for more than 40 years and all the wonderful dogs that came into our lives and our hearts. I've known Dr Selmer since he came to SA in 1970-ish. They know these dogs are a massive part of our lives and understand we are scared and worried. Dr Noleen - thank you for saving our Poppy.
0 replies
1 month ago
One plan goes the extra mile to help us and our dog.
One plan and Samantha Kieser have given fantastic service. Our dog Poppy have is a terrible fright on Saturday. She had a runny tummy and was whining with pain. She's an old girl of 16 and very much important to us. She could not walk at all and was was distraught as she made a mess in the house. We rushed to the vet and was admitted. When we got her home the next day she was much better. Such relief. It was a big invoice which was a bit of a shock but today the claim was authorised for full payment. Samantha was so kind and made contact b with me over the weekend. She knew we were very worried. I have great faith in One plan for their understanding and help when we needed it.
53 replies
11 months ago
No service at SASSA Midrand
We went a week ago to SASSA. It was not a good experience. Our mission was to try & track my daughter's application submitted online last October and registered. Nothing since then. Once we found the building (empty) there are no signs, just queues. We finally had an angel (social worker) who showed us where to go and pushed us into the building. The security guard told us to go away as old age pensions can only be allowed on Mondays. (Not on their website). We never saw one actual SASSA person. The whole experience is depressing and degrading for EVERYONE. Of course we will go again on Monday. Not looking forward to it. If it could all be done online it will relieve the queues. Can some one tell Social Services?
0 replies
12 months ago
Oneplan Pet Insurance excellent service
I am really grateful to Oneplan Pet insurance. I had to take my boy Winston - a little Yorkie - to the Vet on Tuesday this week. Sadly we had to euthanise him later that day. He's been my companion for 13 years and I am heartbroken. I sent the invoice to Oneplan and received a very nice email in reply. The full amount was paid directly to my fabulous vets at Randpark Ridge on Friday. As a pensioner this is a huge relief. I would recommend Oneplan both for their speed and kindness at a very difficult time.
53 replies
14 months ago
OUTsurance unauthorised debit
Getting a comparable quote from Outsurance was the worst mistake I have ever made. Within 30 secs I had Moses on the phone who proceeded to get the information from me (for about an hour) to give me a quote to compare with my existing policy with Momentum. I did accept the quote but cancelled it within 2 or 3 days - within the cooling off period . Since then, despite Outsurance cancellation assurances and delaying the start date I have cancelled it telephonically for the last 4 months. They debited my account on 1 March. I reversed the payment and will not renew it. There's no where on their portal to cancel the policy. I have tried. I was assured this year it would not be deducted but they would check before 1 March. They did not contact me. I am a pensioner - almost 80 years old and it was their aggressive sales manner that is why I cancelled it and renewed my Momentum policy. I'm really distraught about all this. And I want an email confirming cancellation as I have previously requested.
213 replies
17 months ago
Thembiso was very ch...
Thembiso was very cheerful, patient, and understood how I was feeling
56 replies
38 months ago
Snatcher Delivers!
I love Snatcher. The products I have bought are good quality, service is great. Courier very good. And an easy to use online experience
0 replies
42 months ago
Waste disposal a pleasure from Buzy Bins
I needed a skip to remove garden & general waste. Buzy Bins called immediately, have me a good quote then delivered on time with a clean skip, bigger than I booked. In the pouring rain. When finished I called them and the next day quietly removed the very filled skip. Great service, nice guys. Highly recommended. So nice to get trouble free service.
0 replies
42 months ago
Joburg Libraries limit access to readers and students
Libraries have been closed on Saturdays for nearly 3 years, including COVID. This means that anyone who works cannot access books, take their children to get books, and any learner/student to access wifi for study. Libraries used to be open until 6pm weekdays, but now close at 5pm. It's not much use to say the City supports reading for our community when access is so limited. Please reopen on Saturday mornings.
0 replies
50 months ago
No Vodacom Signal for weeks - Suburb suffers
I have had no or very little signal for more than 3 weeks. My whole suburb of Randpark 2194 has the same Vodacom problem. Many of us have not only reported it, but the issue has been escalated. They send a ref number, & I even had a call fro 'another dept'. The result - nothing. This week with loadshedding, I have had no signal & no wifi at night. Not a safe situation for a pensioner like me, and the many others here. We can't even call our security. Test the base station!!! Please. It's been bad for years & years here. But the rain seems to have destroyed it. Why are you not consolidating complaints & realise it's the whole area?
106 replies
Review Distribution
5 Star
8 (53.333333333333336%)
4 Star
1 (6.666666666666667%)
3 Star
0 (0%)
2 Star
1 (6.666666666666667%)
1 Star
5 (33.333333333333336%)