Active since Feb 2013
I would like to lodge a complaint regarding the poor quality of the Peter Stuyvesant cigarettes I recently purchased. I have been a regular customer for some time, but my latest purchase was extremely disappointing. The cigarettes have an unusual taste, burn unevenly, goes of and feel different from what I am used to. This raises concerns about quality control and consistency. For a premium-priced brand, I expect a reliable product, but this batch was far from acceptable. I Thank you.
THESE GUYS ARE TOTALLY CRAZY, they have been calling me for more than 4 months almost 3 times a day to speak to some one else…Everytime they call, I explain to them that this is MY PERSONAL NUMBER, BUT THEY DO NOT SEEM TO UNDERSTAND. PLEASE CAN SOME FROM FONEYAM REMOVE MY NUMBER FROM THE SYSTEM……Your guys are so irritating and annoying……😡😡😡
On the 11 October 2025, I have made an online purchase with my ABSA Credit Card, immediately after the purchase , I have logged into my app and noticed the amount charged and and amount deducted from my account was way more. I immediately called the ***** department and stopped my card. I was advised to send an email to Dispute department for them to do a reversal . I was given a case number , but nothing has happened with NO FEEDBACK, from ABSA. I have also visited the branch, sent an email and also called, still no response. Then again ABSA IS VERY QUICK TO CALL AND OFFER INCREASES TO THE CREDIT LIMITS ….but when we need there assistance, they DO NOT HELP.
Most pathetic service from Bonita. In March they have not debitted my account. Only in October they have realized that the debit order didn't go through. So in October they tried to double debit me, with out any notice. Now because of there mess ups they have suspended my account. There is no contact from Bonita. Please choose wisely when shopping for medical aids.... I will cancel them.
I am having a problem with my internet for the past three days, and I am getting no assistance.. Webafrica has given me an ISP number which was forwarded to Vumatel, still no contact. I tried contacting Vumatel on email and tried calling, the only person I spoke to was a sales person. There is no one that can assist. Worst company to have as a service provider.
Good evening. I have purchased two packets of Peter Styvesent from my local shop and everytime I ash it, it falls apart. Yesterday while driving the without ashing it, the lite part fell on me. I have complained to my local shop and I also sent him pictures. Very disappointing that we pay alot, to enjoy a packet of smoke, and the results is unsatisfactory.
Today I booked at Southern Sun Elangeni. After I paid they gave me a room on the 8th Floor, with a bath tub. I went to reception and complained that I want a room with a shower. Then the manger says me that I booked a Queen room thats why I got that room. I show her the confirmation from book. com that I have booked a King size room. Then the manger at Elangeni says me its not there fault its booking. com fault and booking. com is a 3rd party with regards to booking. I have booked many time with booking. com and this is the first time I feel that booking. com have mislead me. They advertise one thing and when we go to the hotel, the hotels just throw us in any room they feel like. Im in this room presently being a 5 star hotel, the aircon is pathetic. It should have been better if I spent the night at my, were everything works. In January 2020, I have booked all my hotels in overseas through booking. com. I will definitely reconsider when I am back home. Booking. com need to catch a wake up and stop misleading customers.
I have upgraded my Telkom to the 60gig promotion Telkom had in October 2018. The amount was R359 pm . I recieved my router on the last week of October and only connected it on the 1 November so that when Telkom bill me it will show R359. The consultant advised me the I will not be charged any additional fees. End of November I recieved an amount of R479 which was debitted of my account. This month I downloaded the Telkom app and I see my account is sitting at R374. I aslo call in when I activated my package and advised the consultant to cap.it at R359. Is Telkom so stupid enough to not understand what the customer can afford, thats why he take a specific package to suit ones pocket. If Telkom cannot understand this, then I will be forced to go into the bank and reverse or stop my debit order. This is daylight robbery.
Still awaiting feedback from customer care, regarding the MSC voucher which came with the S8 promotion last year. Pethetic service..
My wife has taken an MTN contract in December 2018 which came with a Samsung television and a cruise voucher valid at R4000. The Sales man at MTN told us to go on the Samsung app on our new device and register to receive to television and redeem voucher which will be added to our e wallet. Now when it's time for us to use the voucher Samsung call centre say us that the voucher is nil and void cos we did not read the terms and conditions. We had to redeem and register the voucher. So my wife told the rude Samsung call centre guy that we did what the MTN sales person told us to do and that was to register the voucher on the Samsung app and it will get saved on the e wallet and redeem it when we are ready to use it and the voucher says it's valid till March 2019. Every television set and devices at my home is Samsung..we support Samsung, but if Samsung feel they cannot honour our voucher due to not reading the terms and conditions then I will feel very depressed having purchased Samsung products.
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