RE
Ronel E
Active since Feb 2013
8
Reviews
0
Industries
Reviews
8 reviews68 months ago
BAD BAD SERVICE MTN
YOUR 15MINUTES DEADLINE IS UP - SO HERE IS THE REVIEW Really Mtn - so you are also one of the many companies that operate in SA without a single supervisor and or manager. As a loyal customer since the day you started in South Africa I really find the service level nothing but terrible. How difficult can it be to arrange for an early upgrade if I already have my current contract for 18 months? I understand that there are rules to follow, but I also understand ( a senior manager in a company) that a person can override rules to ensure that loyal customers stay loyal. But as most companies in SA - no-one really cares about the consumer, only the bottom line Going forward my account will also not be paid in advance and will no longer be in credit with a full months subscription. I will only pay what is due and on the very last day that it is due.
0 replies
68 months ago
NO SERVICE - NEDBANK
so Nedbank is like every other industry. No Manager or supervisor is ever on duty. I am amazed that these companies are doing so well just with normal workers. Since May I have struggled to get my greenbacks account corrected and still until today it is not done. Why bother joining a rewards program when there is no rewards for a customer
0 replies
72 months ago
HomeChoice - To busy to Assist
I am trying to resolve some queries on my account, but apparently the team leader is too busy to speak to me to assist. After 7 emails I still don't have a response from them. The next step is the Ombudsman to assist in resolving the query
0 replies
80 months ago
?????
Really - and my income has nothing to do with my life insurance. And more specifically, don't talk rubbish by telling me it is mandated to reveal my income. Nonsense. So the better I earn or look after my financial well being the more I must subsidise every one else - don't think so.
0 replies
82 months ago
Insurance
They should not even receive a one star. There should be a zero star rating as well. I can not believe that they will not provide a quotation unless they know what your financial position is, credit rating etc. So the better your earning and credit rating the higher your premium???? Or, perhaps it is the other way round, the less you earn and the worst your credit rating, then your premium will be higher. This is discrimination against a person if I have ever seen discrimination. I am happy if they base the quote on previous insurance claims and where you live (although this might also been seen as discrimination), but really your financial position.
74 replies
83 months ago
Telesales
Apparently the tele sales agent did not understand the concept of I DONT WANT TO DO BUSINESS WITH YOU. I understand you have a job to do, but my NO is NO.
0 replies
127 months ago
Call Centre just drops the call continuously
When phoning 0800 203 925 , you need to go thru a whole selection of press this, then that, then this. <br> As this is a complaint, when you finally get thru you can hear someone picking up the phone and then just promptly disconnecting the line again<br> <br> Great way of not having any complaints and or dealing with them<br> <br> way to go edgars and then the family wonders why I don't want to shop there anymore
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
7 (87.5%)