JM
Jaun M
Active since Mar 2013
21
Reviews
0
Industries
Reviews
21 reviews97 months ago
Mis advertising and Misrepresentation. Health and Safety Risk. Unacceptable.
I am writing this review as I was intent on using Booking.com for future bookings, but a horror experience of friends has dissuaded me in doing so indefinitely. My associate had booked his annual leave in November 2017 at Hideaway Cape Town situated at 9 Apostle Road, 7806 Cape Town, South Africa. On viewing the online photographs, it looks idyllic. Beach sunsets, amenities, modern interiors, clean, etc. All you would expect for the hefty price tag. On arrival they were greeted by a very poorly maintained establishment, with a ****roach infestation, filthy interior and exterior, no stair railings, accommodation areas mostly used for storage, rats running around the overgrown premises, etc. No amount of fumigation and alternate accommodation makes up for the fact that the accommodation is miss advertised, is far below standard and presents a health and safety risk. Please note, on reading the numerous negative reviews of Hideaway Cape Town, a ****roach infestation has been apparent since February 2017. Unsurprisingly my associate had to seek alternate accommodation at a moments notice over the Easter period at increased cost. The property owners have not bothered to refund or even contact my associate and his wife. Appalling. My grievance is therefore with Booking.com in allowing the owner of this premises to perpetrate obvious miss adverti*****t, misrepresentation and most importantly health and safety violations. Please note that these issues are in direct violation of the Consumer Protection Act, 2008, as well as the 'Regulations Governing General Hygiene Requirements For Food Premises And The Transport Of Food – R962 Of 2012' as enforced by the City of Cape Town for establishments offering food and lodging. Unacceptable and illegal.
0 replies
109 months ago
Please reconnect my line!
<p>After skipping one payment due to changing banks, telkom has disconnected my line.</p> <p> </p> <p>I paid the difference immediately, and have been waiting for a week to reconnect. I just don't understand it, why does everthing with Telkom take 5 weeks? Is it because they hire lazy vacant slabs of flesh or is just a lax comany culture?</p> <p> </p> <p>Please rest assured that I will most certainly move over to Vuma when I take residence in my new home. I cant work with this type of culture.</p> <p> </p> <p>Regards</p>
56 replies
111 months ago
Overall lack lustre
<p>Where do I begin?</p> <p> </p> <p>I will probably never be diamond status again since Discovery have changed the points system, and frankly the rewards just aren't even worthit.</p> <p> </p> <p>Not only do some/most of the hotels not pick up, but the price comparison comes to about the same if you follow normal channels and book through the hotel itself. Fraud.</p> <p> </p> <p>Just cancelled my discovery credit card too - just not worth it since the interest rate is the worst and they kept changing the milestones. Keep your so-called benefits.</p> <p> </p> <p>I get by far more flight discount from Investec.</p>
56 replies
111 months ago
No fibre Optic Instalation for months
<p>Some over eager telemarketer phoned me months ago to organise the instalation of a fibre optic line at no additional cost (or so she says), at my residence.</p> <p> </p> <p>I have not remotely heard from or seen a technician to perform this task in MONTHS!!! Telkom = ineffective time wasters.</p>
112 replies
111 months ago
Just close my account!
<p>Due to Discovery Vitality changing their milestones and reducing their rewards, I have resolved to close my credit card account. There really are no real benefits from having a Discovery credit card, and the generic reminder of the so-called perks left me cold and wanting.</p> <p> </p> <p>I have requested this to be done one week ago, whereby I was assured that I would be assisted within 5 working days (always strange how easy it is to take money, but difficult to relinquish a good paying client).</p> <p> </p> <p>Please close my credit fascility immediately.</p> <p> </p> <p> </p>
112 replies
116 months ago
Always a struggle
<p>I have been bankin with FNB for many years. I recently applied for a new bond with FNB's homeloan devision through a personal banker. </p> <p> </p> <p>The banker subsequently ignored me and only after 20 attempts to get hold of him, he returned a snooty email with no motivation as to why I have not been approved. </p> <p> </p> <p>I've actually had it with FNB. The first homeloan application I made years ago required me to rant and rave to get any viable service as I Obviously did and do qualify for approval.</p> <p> </p> <p>Not a proactive service provider that looks at the individual. </p>
105 replies
123 months ago
Misrepresentation
I have been an FNB Private Client for almost a year now.<br> <br> I was informed on entering the slow lounge at OR Tambo International airport that I had two free visits.<br> <br> Naturally I was shocked that I was charged R500 for my 10 minute visit to the lounge.<br> <br> As per the Private Client Terms and Conditions, nowhere does it clearly state that one is reliant on having an FNB credit card in conjunction with being a private client in order to have this benefit. <br> <br> Only after this did I research and found the following: [URL Removed] where it is stated. Also the cost R250 is stated.<br> <br> I find this type of fine print to be very shady and scrupulous. The fact that the lady on entering the lounge notified me that I qualify for two free visits is fraudul@nt and misrepresentation. Furthermore the fact that I was charged R500.00 instead of the latently stated R250.00 is pure t h e f t. <br> <br> I have therefore downgraded my account to Gold as I see no purpose to paying inflated rates with no benefit.<br> <br> I was denied a refund subsequently and will be reporting FNB to the banking adjudicator for misrepresentation.
75 replies
123 months ago
St0len Ipad
Little Loads was employed to move my belongings on Saturday the 5th of March 2016.<br> <br> On arrival at the new address, I noticed that some of my belongings have been rummaged through and my Ipad, among other items, was missing.<br> <br> On contacting Claude Muller he simply said he cant prove anything and I should report this to the police. I have done that but it seems that this is a common occurrence. I have therefore reported the company as a whole to the police to be investigated. <br> <br> When your quote is the lowest and items of value go missing repeatedly and Little Loads simply raise their shoulders obliviously, it infers organised crime.
0 replies
124 months ago
Charged R500 at the slow lounge
I have been an FNB Private Client for almost a year now.<br> <br> I was informed on entering the slow lounge at OR Tambo International airport that I had two free visits.<br> <br> Naturally I was shocked that I was charged R500 for my 10 minute visit to the lounge.<br> <br> As per the Private Client Terms and Conditions, nowhere does it clearly state that one is reliant on having an FNB credit card in conjunction with being a private client in order to have this benefit. <br> <br> Only after this did I research and found the following: [URL Removed] where it is stated. Also the cost R250 is stated.<br> <br> I find this type of fine print to be very shady and scrupulous. The fact that the lady on entering the lounge notified me that I qualify for two free visits is fraudul@nt and misrepresentation. Furthermore the fact that I was charged R500.00 instead of the latently stated R250.00 is pure t h e f t. <br> <br> I have therefore downgraded my account to Gold as I see no purpose to paying inflated rates with no benefit.<br> <br>
150 replies
127 months ago
Credit record ruined thanks to Woolworths!
I have just been notified by my credit provider that an application was declined due to Woolworths's incompetent handling of a meager outstanding account of R700.00 which was forwarded to the wrong address and not followed up telephonically.<br> <br> As a very, very good customer I am horrified and furious that Woolworths's negligence is now resulting in a declined application and my having to explain to my credit provider that I have a \credit record"thanks to R700.00 which has been paid months ago when I found out. <br> <br> Fix this immediately! I have already requested a settlement letter"
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
15 (71.42857142857143%)
1 Star
6 (28.571428571428573%)