JG
Jo G
Active since Apr 2013
6
Reviews
0
Industries
Reviews
6 reviews63 months ago
Illegal spammers
Ruthless illegal spammers... Impossible to unsubscribe. I never subscribed either. Idiots.
0 replies
67 months ago
Excellent after sales service. They go the extra mile. Highly recommended.
Bought a 2-seater recliner a year ago. Some minor problems with it. No problem for their service department. Solved everything on the spot in a very friendly and professional way. Very happy customer forever here...
0 replies
70 months ago
Ticket #910220
I’m not amused at all. At first it takes 4 (four!) days to even get an answer to my simple complaint, and then it turns out they don’t even bother to read my complaint (see below) well.They just did send me a standard saying nothing reply. The box with the promised pack of 3 only contained 1 (one) tape. ONEDAY ONLY, IF YOU ARE NOT ABLE TO OFFER A PROPER SERVICE, YOU WILL END UP BROKE MORE SOON THAN LATE, THAT'S HOW CONSUMER ECONOMICS WORK. Regards, Jo Hi there, Bit strange that in my “Grip It Pack of 3 Reusable Multi-functional Ivy Grip Tape” I only could find 1 (one) tape. That makes it freaking expensive. Where’s the other 2 promised tapes? Kind regards, Jo
0 replies
77 months ago
Refunds is not handled the same as paying
I canceled my landline 22/08,received this email same day: Hi JH GIELEN. Request number for service to be cancelled 0218560429 : 29744501 September 6, following email: Good Day We regret to see you cancelling your account with Telkom. Please note of the following: Cancellation Order Number:506115793A Your Request to Cancel:landline Service Number/s: 0218560429 Cancellation Effective Date:22/09/2019 Kindly note that: It may take up to 2 months for the billing process to be completed after cancellation A 30 days’ notice period applies on all service cancellation Where applicable, refund amount will be reflected as a CREDIT on your final account Deposit will be offset against any outstanding amount After you have received your final account and if any credit amounts is due to you, then please contact Telkom Billing on 10210 to arrange your refund. Oktober 15, I receive the final account : Telkom needs to do a refund for R 617.08 November 8, As instructed I have called Telkom billing on 10210 to arrange my refund, a person with email address Mgevans@telkom.co.za not sure about his name -his English was terrible- instructed me to mail him a copy of my ID, my Passport and my bank statements ??? and promised me that everything would be arranged.I did so. December 3, I did send this person a reminder email, with the request to update me on these matters within a timespan of a week. Guess what....No response whatsoever again as we all are used to by now, and what will cause imao the annihilation of Telkom within forseeable time because of complete lack of service. I understand the amount that so called company owes me, is to small to bring them to court, but informing other people about this despicable behaviour is still my right. Best Regards, Jo Gielen
0 replies
78 months ago
Put Pay My Fines in JAIL
Who is going to stop this company (???) from harrassing people with unwanted sms messages. How can one unsubscribe from this horrible plague, is it legal that there is no unsubscribe option on their website. Who can help me out here?
0 replies
81 months ago
Pathetic service, oopss mistake NO SERVICE at all.
Trying to get my 200/200 Mbps running, only get less than 100 Mbps. Logged already 3 times by Afrihost, but no action or response whatsoever from Frogfoot. Frogfoot log #393260 + #392077 + #390800. Hunting this for 10 days now. I think this is pretty much pathetic. Clearly unable to run their business.
105 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
5 (83.33333333333333%)