KM
Kgotso M
Active since Apr 2013
8
Reviews
0
Industries
Reviews
8 reviews59 months ago
Merchants at Fundi
After my father passed away on 23 January 2021 we communicated a request to change the banking details linked to the profile. The Fundi consultant confirmed that the banking details have been changed. Students have paid and money has been transferred to the old bank account. We cannot pay rates and services and the students are now complaining and wanting out. Fundi consultants are not reverting. May I kindly ask to be connected to a senior manager at Fundi who can kindly assist me with correcting the payment and confirming that all is in order for the next payment run.
106 replies
62 months ago
Xerox Vanderbijlpark Keeping My Business Standing
Can someone please send me the direct number for the Customer Service Manager or Executive of Xerox South Africa. My business has been standing since 2021-03-09. My client Sasol is complaining and threatening contract withdrawal. Xerox Vanderbijlpark - so unprofessional. Amateurs unable to detect and resolve a printer issue. Cannot issue a temp unit while they beat about the bush making excuses for as to why they cannot get my business printing again. Unbelievable. Please send me a number of someone who can press the case for me.
53 replies
66 months ago
Debt Rescue Not Paying Creditors
I am paying my monthly debit commitment monthly without fail to Debt Rescue. Debt Rescue is always acknowledging receipt of the full amount. However the money is not getting to the creditors. I am being called and harassed daily by creditors - something my DC promised I would be relieved of. Where is the money going? When I call them nobody can even commit to a solution. I wonder is people like Matseliso Mbule still work at Debt Rescue because I think maybe she would take the time to get me a permanent solution. It is such a disheartening experience to be ignored by the service provider who earlier promised to assist with debt relief. I am so disappointed and hurt.
56 replies
86 months ago
Effective Problem Solvers at ABSA
I recently regrettably wrote a stirring complaint about treatment I received from an ABSA bank employee who took it upon herself to throw my bank account into absolute turmoil, leaving my account and bank card blocked. My complaint reached Mr Alpha Ngwenya's desk and he gave it his full attention. I do not know how to convey my appreciation. Mr Ngwenya's personal contribution to ensuring I am able to bank better and "Prosper". Given the opportunity to meet him, I would like to say to him "Mr Ngwenya you have a rare and enviable ability to reaffirm a person's will to move in a positive direction after having felt so wronged. You're an inspiring contributor to the ABSA business and I trust ABSA and it's employees will appreciate and hold on to your innovative style of work." Mr Alpha did not only remove the block on my account. He went the extra mile, as far as to: - keep me afloat in terms of the new banking account that was opened for me - linked my current bank card to the new account - unblocked my current bank card - confirmed that the documents I have submitted were adequate - emailed me a confirmation letter immediately after promising to do so - advised me of the availability of my embossed card which we arranged for me to collect I sincerely appreciate the unbiased time and attention received from Mr Ngwenya. Such interactions build promising relationships and I can confirm that I am looking forward to bringing all my banking needs to ABSA bank .
56 replies
86 months ago
Mbali Mafokoana is the reason customers show ABSA the middle finger.
Incident Date: 25 March 2019 I opened a Premium Cheque account online and received a message stating my application is completed and I may visit a branch. I was warmly welcomed to Premium Banking. I went to a branch and was asked to provide proof of address. I drove back home as they were not receiving my emails and I returned with the proof of address. The lady helping me provided me with a bank card and a statement and said that my account is now ready for me to fund it. On Saturday 23 March 2019 I transferred R7000.00 from my Nedbank Cheque Account to my newly opened ABSA Premium Banking account and spent the weekend waiting for the money to reflect in the new account. Monday 25 March 2019 on or around 14h00, I visited ABSA East Rand Mall and used the ABSA ATM to try and check my balance. I got a receipt stating that my "4_days_old" card was not activated. I walked into the branch and was attended to by a awesome 62 year old Mr Vusi Pugwana (apologies for misspelling his last name) who made me laugh all the time with his pensioner dreams. Things got a little serious as he was struggling to assist with activating my account. On further investigation he noted that my account is on "Digital Block" because my FICA documents have not been received. What a mess!! Here is what i could not understand. I applied online. Got multiple sms messages welcoming me to Premium Banking. Went to a branch to pick up my bank card. All that time and effort, only to find there is some person called Mbali Y Mafokoana from some head office who has blocked my account. This person just blocks my account and says nothing to me. No communication about documents that are required. No email, no call, no whatsapp, no nothing. I cannot go to work because my transport money is in that account which is now blocked by this Mbali person who thinks this is her father's bank. My parents are starving because I cannot buy food because some Mbali person thinks that ABSA is her mother's institution. My life partner and I are uncomfortable because we have not paid bills because there is some Mbali person who decided to lock my account and not say a word to me. ABSA is not Mbali's bank guys and it is important that someone make her aware so she can write to me and apologize for subjecting me to such distress. I do not deserve this kind of treatment. Mr Vusi Pugwana has offered me his aid and he will assist me with follow ups (in his old age) to check that I am back in the banking arena as soon as possible after Mbali's actions gave me another reason to show ABSA the middle finger.
56 replies
122 months ago
Promise Moyo - Lying to and about Patients
Last night, 18/04/2016, on or around 18h40, Mbalenhle was admitted to Milpark Hospital's Section 3 Ward 7 for a blood transfusion. As if that does not stir enough fear in herself and her loved ones, a nurse by the name of Promise Moyo made false notes on her medical file claiming to have given the patient the prescribed medication at 06h00 on the morning of 19/04/2016.<br> <br> We addressed the matter with the Head Matron and asked the nurse to repeat the verbal claims that she made and not only did she fail to repeat herself, she also lied to the Head Matron about the matter, claiming that she checked on whether or not Mbalenhle needed the prescribed oxygen or not. Mbalenhle was never attended to by Promise Moyo.<br> <br> It is appalling to find that we have to call our Doctors to assist us with matters relating to nurses mistreating patient's at this august medical institution, where so much money is being paid for medical attention.<br> <br> I am pleading with the disciplinary organs of the hospital to sanction Promise Moyo for her misconduct. To say the very least, she is distorting the state of patients' conditions and bringing the reputation of Milpark Hospital to disrepute. We deserve better.
75 replies
122 months ago
Promise Moyo - Lying to Patients
Last night, 18/04/2016, on or around 18h40, Mbalenhle was admitted to Milpark Hospital's Section 3 Ward 7 for a blood transfusion. As if that does not stir enough fear in herself and her loved ones, a nurse by the name of Promise Moyo made false notes on her medical file claiming to have given the patient the prescribed medication at 06h00 on the morning of 19/04/2016.<br> <br> We addressed the matter with the Head Matron and asked the nurse to repeat the verbal claims that she made and not only did she fail to repeat herself, she also lied to the Head Matron about the matter, claiming that she checked on whether or not Mbalenhle needed the prescribed oxygen or not. Mbalenhle was never attended to by Promise Moyo.<br> <br> It is appalling to find that we have to call our Doctors to assist us with matters relating to nurses mistreating patient's at this august medical institution, where so much money is being paid for medical attention.<br> <br> I am pleading with the disciplinary organs of the hospital to sanction Promise Moyo for her misconduct. To say the very least, she is distorting the state of patients' conditions and bringing the reputation of Milpark Hospital to disrepute. We deserve better.
0 replies
126 months ago
Thruworths - Thieves
Truworths has conned me into paying access fees and insurance premiums for my phone which was stolen from me. After making all these payments and continuing to keep my insurance premiums up to date, they have still not replaced my cellphone. I called their call centre and a lady called Mpho dismissed my inquiry by telling me to \stop talking rubbish and just wait for your phone."She then hung up. <br> <br> I'm sad to learn that this is how such a big business operates. I am certain to pay up any outstanding balances due to them and close the account. <br> <br> My disappointment is on another level. """
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (12.5%)
3 Star
0 (0%)
2 Star
3 (37.5%)
1 Star
4 (50%)