CM
Colin M
Active since May 2013
9
Reviews
0
Industries
Reviews
9 reviews36 months ago
Cavendish Square Shopping Centre
The intercom at the entrance to the parking has been broken for over a month . There is a sign saying it is not working and to phone 021 671 3383 for assistance . I tried this number 8 times getting a " call failed " message each time . After pressing car horn three or four times , i eventually went back into the centre to the concierge desk for assistance . It took me over 15 minutes to get out of the centre . This is really sloppy service and for one of Cape Towns major Malls a disgrace . I am not sure if Old Mutual still own the centre but whoever is managing it is doing a bad job .
0 replies
40 months ago
Thank you City of Cape Town .
Thank you City of Cape Town / DA Whether it is a pot hole in the road , a water leak or an electrical problem the City always manages to fix the problem . The people of Cape Town do not know how lucky they are to have an efficient Municipality compared to the rest of the country .
56 replies
75 months ago
Cape Handyman
<div>I wrote a review of Cape Handyman on 8 January 2020 to which i see he has responded with photos of the premises when he moved in . What he fails to mention is that he accepted the premises " as is " as we offered a favorable rent . It also does not explain why he left without paying the rent for two months , the broken and missing glass and the kitchen cupboard which was removed . In my previous report i failed t mention that he also operates a company called Cape Water Guy . In June last year he installed a booster pump on my water filtration system at a cost of R3800.00 plus labour to install . This pump broke down after two months and was never replaced . He claimed the supplier had rejected the guarantee but failed to produce and proof . This man cannot be trusted . </div>
112 replies
76 months ago
Cape Handyman ( Mike Van Rooyen ) - BEWARE
Cape Handyman ( Mike Van Rooyen ) signed a two year lease agreement and walked out after sixteen months without paying .To add insult to injury, he left the premises in a poor state of repair which included broken and missing windows, oily floor and defective plumbing . The amount owing is in excess of R20 000 . Shortly after leaving his previous Landlord contacted us to get his new address as he was still owed money by Cape Handyman from two years previous . BEWARE .
0 replies
98 months ago
Nedbank very bad service
On 29 March2018 our small business account with Nedbank was frozen without any communication from the Bank . This was despite the fact that the account had been with them for 27 years . When I contacted their call centre, I was informed that we had not complied with their FICA requirements . I pointed out that I had been dealing with their small business manager since 5 March 2018 and had submitted all documents requested . It then transpired that two further documents were required which had not been requested by them . One of the documents had in fact been handed to them 9 months ago ! It is now 11 days since the account was frozen . During this time I have spent well over two hours on telephone calls to their Proffessional Services section, Complaints Division and FICA Division in addition to lengthy emails to the small business manager . Three emails to their complaints division have gone unanswered . The fact that they have effectively shut down a small business that has financial and VAT commitments without the courtesy of a phone call or email is disgusting and amounts to abuse of the customer . Even knowing that the fault is on their side they have refused to clear the account . What is apparent is that they have a small army of very polite staff where no one has the authority to make a decision or take effective action . I do not believe they have the ability to handle my affairs going forward .
53 replies
100 months ago
Refuses to give full refund on cancellation of tickets
I have been trying for two months to get my full refund from Ethiopian Airlines without success . I cancelled the tickets at the beginning of December 2017 and was told by their call centre that the cancellation fee was $150.00 per ticket .This was confirmed on their web site . They eventually refunded me four weeks later , deducting approximately $360.00 per ticket . Despite repeated requests together with complaints to their web site they simply do not respond or continually request my details . I have even attempted to contact their holding company , Staralliance Group but get no response from them either . With over 54 bad reports on this company on Hellopeter alone be wary of dealing with this company .
0 replies
101 months ago
Failed to give full refund on cancellation
I booked two Business class tickets on Ethiopian Airlines which I was forced to cancel due to illness . The cancellation charge given by their call centre and Web site was $150.00 per ticket or $300.00 for the two . It took four weeks for a refund to be processed at which time I found they had deducted approximately $720.00 or $360.00 per ticket . Repeated requests for an explanation, including emails , and complaints on their web site are simply ignored . The English spoken by their call centre representatives is not good and I struggled to get any response from them . I have been short paid by an amount of $420.00 and would like this refunded .
0 replies
128 months ago
Fibre Line connection
I was given a quotation to install a Fibre Line to my home . The quotation clearly states' Telkom will do all installations and modem replacements for free \ To install the Fibre Line requires ducting that runs from the boundry to to the house . I was made to pay for this on installation and told to recover the R5000.00 from Telkom . I have been trying to get Telkom to refund this money since 10 July without success
75 replies
128 months ago
Fibre Line connection
I was given a quotation by Telkom in April to install a Fibre Line to my home . The quotation clearly states \Telkom will do all installations and modem replacements for free ". To install the fibre line requires a ducting which is basically a plastic tube that runs from the boundry of the property to the house . When the installer arrived they insisted that I pay for the installation and recover the R5000.00 from Telkom . <br> I have been trying since 10 July to get Telkom to refund this amount despite having provided copies of the correspondence requested . After an initial response from Robyn Green "
75 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (22.22222222222222%)
1 Star
6 (66.66666666666667%)