AS
Alain S
Active since Mar 2009
101
Reviews
0
Industries
Reviews
101 reviews3 months ago
Beware when you claim !!!
Beware when you claim !!! There terms and conditions change to suit their narrative and does protect the in*****nt consumer.
392 replies
5 months ago
Shame on your Standard Bank !!!
Have been trying to speak to someone at Standard Bank with regards to a product offered. Nobody knows what is going on and was waiting for a Manager to call "within 5 minutes" That was almost 2 hours ago !!
964 replies
9 months ago
Non Existent Service !!!
Still no response to my review on 17 July ??? I escalated this matter to Stanard Bank Complaints on 17 July too because there was ZERO response !!! I received a response on 19 July. I phoned in on 21 July and was told to email. I phoned in again on 24 July and was told to escalate this to the service advocates Manager. I did so and again on 25 July and still ZERO rssponse. It amazes me that when I call in I am unable to be transferred to a Manager !| You services levels on defintely getting worse with each intreraction. Shame on you Standard Bank !!!
106 replies
9 months ago
WORST BANK EVER!!!
I have been on the phone to Standard Bank for over 2 hours now trying to resolve a payment issue on their website. The numbers they provide are not even in service !! Everytime there is another excuse as to why transaction is not working. I need to make an URGENT PAYMENT with my money and Standard Bank are happy to waste my time and money being transferred to ineffecient people. There are ZERO Managers available. Shame on you Standard Bank !!!!
0 replies
10 months ago
Pathetic Service !!!!
Standard Bank declined an overseas transation at 12.45 am which they claim was *****. It was not ***** at all. Stuck in a foreign country not speaking the language and the taxi driver was extremely irrate after driving us for 6 hours. Thankfully have other bank options to pay with. They first claimed they phoned at 8.06 am but could not provide a telephone number ? Then they claimed they phoned at 1.00 am but still could not provide the number ? Instead of phoning and declining the transation why not send an automated message via their application to check first ! When I called into their ***** Department to speak to a Manager I was told that there was no Manager, and that the process had to be followed ie that they would call back. Then I was put on hold for a while and told that they cannot join the call with the Manager. Surely if this was true, then why waste my time in the first place by placing me on hold. Now they say they are going to email me. Shame on you Standard Bank !!!!
1232 replies
13 months ago
ZERO SERVICE !!!
Hi I have been struggling to pay money due PayFast since December 2024. They simpy ignore all my emails. Is there anyone capable of assisting ?
743 replies
14 months ago
ZERO CUSTOMER SERVICE !!!!
I have been complaing to Vox since 4th November 2024 with issues with their portal. Eventually on the 21st January 2025, I was told this was resolved. I tried to login on the 18th of February 2025 and was unable to. I emailed Vox 3 times since then and they have still not bothered to reply to my emails. Why do I continously need to beg for service ????
213 replies
17 months ago
No support
I have been struggling to get support or speak to somone in the system support team since the 4th November. On the 6th of November I was told to email and someone would get back to me. When I did not get a reply, I even emailed their feedback email hoping someone would respond. It is now a week later, no response to my email. I phoned Vox again only to get told that they cannot transfer me to a support team. I have been a loyal Vox customer since 2009 and always had excellet support. What is going on at Vox ?
3198 replies
22 months ago
Once again ZERO service !!!!
We have been trying to get hold of Standard Bank Business Division since 27 June 2024. After waiting 45 minutes for someone to answer the phone, decided to email. Have emailed 2 employees a few times, and a Department Head since yesterday and no response. How do we get some service from Standard Bank or do we need to open a Business Account at another bank ??!!
0 replies
24 months ago
Officically the worse bank in the world !!!!
Even Standard Bank's Social Media Department are a ****. They make promises to get their ratings up but they do not bother to respond afterwards ..... Shame on you Standard Bank !!!!
53 replies
Review Distribution
5 Star
1 (0.9900990099009901%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
8 (7.920792079207921%)
1 Star
92 (91.08910891089108%)