RA
Riaz A
Active since Mar 2009
6
Reviews
0
Industries
Reviews
6 reviews34 months ago
Great service
I had the pleasure of working with Belinda and the Angor team for a period of three years, and I must say they were absolutely fantastic. Throughout our time together, I experienced no hassles, issues, or challenges whatsoever. Their commitment to providing great service and ensuring peace of mind was truly commendable. Belinda and the team consistently went above and beyond to meet my rental needs and exceeded my expectations. Their professionalism, efficiency, and attention to detail were evident in every interaction. They made the entire rental process seamless and stress-free, allowing me to have complete confidence in their services. I highly recommend Belinda and the Angor team to anyone seeking rental assistance. Their dedication, expertise, and commitment to customer satisfaction make them a top choice for reliable and hassle-free rental experiences.
53 replies
58 months ago
Terrible
Higher than normal prices. Terrible after Sales service. Won’t be using them again
0 replies
65 months ago
Nespresso knows that the Customer is King
Nespresso recently delivered my order a S accidentally made a mistake with one of the sleeves. The response was truly amazing. They brought the correct sleeves the next day. No issue no fuss. Fantastic customer service from Nespresso.
0 replies
70 months ago
Awesome food and service.
Good food and good delivery service. Really happy with them
0 replies
70 months ago
Takealot doing great
Takealot has been on the ball during this lockdown. The quick turnaround time and efficient deliveries are really appreciated during this very difficult time. Well done to them.
0 replies
70 months ago
Poor Business Ethics - they will cheat you
Let's start with the positives. The ordering (via WhatsApp) was quick and easy and so too was the delivery. We had ordered three items from them and 2 out of 3 were perfect. We had an issue with the Delonghi Gas Heater, where the second bar was not working. We immediately called the store and they asked us to try a few things, which we did, however, it still did not work. We asked for an exchange as we were still within the 7 day return policy period. The pick up of the faulty heater was also efficient. Thus far, I was still very happy with their service. Here's where everything went south very badly. Premier Homeware called to say that they tested the heater and it worked fine. Luckily we took a video of us testing the heater showing that it was not working. In any event, we asked that they return the heater to us if they believed it was working. Premier Homeware then stated they would charge us another R120 delivery fee. This was on top of the R120 we already paid. There reason was that the heater is not faulty so we were liable. I was not happy but was still ok to get the heater back. We stated that we would collect the heater to avoid paying the R120 which they were fine with. On the day of collection, they sent us a WhatsApp stating that the heater cannot be collected as they sent it back to Delonghi. Now if this was not a faulty heater - why would they send it back? The manager, Mohammed, stated that he did not know that the protocol is to send things back to the supplier, when a customer returns a suspected faulty item. That alone would tell you that the heater was faulty. He promised that if Delonghi replaces the heater - I could come collect it (no courtesy to say that it was faulty so we should deliver to you) and if they refund him, he would refund me. Well, they refunded him and he refunded me the total less R85. R85 for what? The heater was faulty and returned within the 7 days and yet I was charged an additional fee on top of the R120 delivery fee I paid. This is daylight robbery. I urge all customers to think twice before dealing with Premier Homeware. They do not conduct ethical business and will cheat you. It is one of the worst companies I have dealt with. The customer service and after sales service is pathetic.
105 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (33.333333333333336%)