VD
Vanessa V
Active since Jun 2013
45
Reviews
0
Industries
Reviews
45 reviews2 months ago
No suspense No speech No VAT is all lies
A caution to all Edgars shoppers that this is a false adverti*****t an unfortunate incident occurred at the Secunda Mall where an item was selected and ready to be paid when the cashier advised that the item as per Manager discretion not part of the adverti*****t, the Manager was requested and came to the cashier and very impolitely addressed the customer and again advised that the item selected is not part of the adverti*****t after showing the manager the sms with the adverti*****t wording exactly as this post the sale was still denied even though the adverti*****t said something different This customer was an elderly a pensioner and this is how Edgars management are treating customer choosing to support Edgars on this sale Never again will Edgars be supported and this will be highlighted further on Hello Peter No suspense no speech is all lies
0 replies
10 months ago
No customer service and still no pump
Company ACDC Express - Secunda A submersible pump was purchased from the aforementioned company. The said pump was faulty and was sent back for repairs to the aforementioned company. The pump was returned after repairs. However, the pump is still not operational. The faulty pump was sent back again for repairs. To date, there is still no pump. The said pump must be replaced. The current delay is due to the CEO of the company being abroad. The replacement of the faulty pump cannot take place as the CEO is currently overseas. This situation has been ongoing for approximately 2 months.
436 replies
11 months ago
Continuous faulty cars are being sold and getting away
Secunda Toyota & Hino sold an BMW to me with an QC sticker and since then it was only a losing battle with this dealership, the dealership appreciated to have taken my money because it was an cash deal but there's where it stopped. After research and investigation it's disappointed to see that this dealer have sold a few faulty cars and got away with it which only cost Toyota reputation damages. Hello Peter is full of complaints with this branch yet no engagements or feedback to it's clients. This dealership branch should be over looked and no deals to be done. How are you sleeping at night ? The adverti*****ts is condraticting what clients are experiencing. I am now left without an car and management of the branch is throwing arms in the air
0 replies
11 months ago
QC checks not done, only money been taken
An second hand vehicle was bought from Secunda Toyota, the vehicle had an QC sticker on it, soon after receiving the vehicle there's been problems with the water pumps, cover plate etc. After these then again a loose pin that cost R15000 which another call was made and furthermore inconvenience this deal was a cash deal so the dealer appreciated the money but there was no quality check. Due to this I am left without an vehicle and now the dealer is putting his hands in the air because they can't do anything. This dealership should be overlooked and no deals to be done with them
0 replies
17 months ago
Don't rent a vehicle there's no customer service
Extremely dissatisfied with Avis service. Rented vehicle had ****** E-tag, unknown to me. No alternative provided. Deposit withheld for 3 weeks despite issue being beyond my control. Multiple calls yielded no resolution, only transfers and unfulfilled promises. Poor communication and customer service.
198 replies
21 months ago
Alexander Forbes playing with time and money
Alexander Forbes is playing with time and money. Numerous occasions when doing enquiry on pension money that need to be paid out the date is being changed. On three occasions dates were changed from 11th, 17th and 23rd June 2024. When enquiry on the 04th time again the date was changed, when later during the day i enquired again due to my company have confirmed that all the money is with Alexander Forbes and that the company's responsibility is completed i was again advised by Alexander Forbes or alternative dates. Can time playing game stopped and can i please be assisted with the dates when the pension money will be available in my account.
56 replies
31 months ago
Quest claims handles claims as won't be entertained
Old Mutual iwyze pineapple client drove into my vehicle caused an vehicle incident and the feedback was poor, camera footage was shared, assessor asked for same footage to be shared and then the prolonged wait happened while time was used as an playing field vehicle storage fees were accumulating and just no feedback, the case was then also referred to quest claims solutions where I was send an email to say "this won't be entertained" and then claim closed. Reading real life situations occuring while clients are using Quest claims solutions that claims status change, decline or in this case this incident won't be entertained, why are institutions not looking after clients interest or making sure while having proof of what happened and change it like it's nothing it's scary how this incident and feedback was treated, RAMLA on the other hand provided much different feedback and assistance
262 replies
31 months ago
IWYZE is no wyze
An Old Mutual iwyze pineapple client drove into my vehicle caused an vehicle incident and the feedback was poor, camera footage was shared, assessor asked for same footage to be shared and then the prolonged wait happened while time was used as an playing field vehicle storage fees were accumulating and just no feedback, the case was then also referred to quest claims solutions where I was send an email to say "this won't be entertained" and then claim closed. It sound like IWYZE is no wyze , why won't insurances make sure of correct support and get lawyers involved via internal legal department
0 replies
31 months ago
Horrible customer assisstance
Recently experienced horrible customer service when I was involved in a motor incident. Camera footage shared proven clearly who caused the incident and still I'm advised that I'm liable for vehicle storage after the second party insurance send an email they don't entertain these types of claims. My insurance does have various panels and legal department, what happened that these service does not stand up for their clients and why not fight for what is right and proven but rather it keeps quiet. I'm used that insurances used to care and will act in clients benefit but rather it's ignored. I can't say that I enjoy the mobility and independence your wheels give you due to someone took it away and I was left like that with vehicle storage fees to pay which is not my fault, having insurance is playing lotto
0 replies
Review Distribution
5 Star
2 (4.444444444444445%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (2.2222222222222223%)
1 Star
42 (93.33333333333333%)