SB
Sanjeev B
Active since Jul 2013
7
Reviews
0
Industries
Reviews
7 reviews12 months ago
**** artists??
I have been trying to cancel my contract for months and they either ignore or continue to request information that has already been sent. I think being ****mers is part of their model.
53 replies
19 months ago
I think it’s a ****
Ordered in May… still waiting delivery. Little to no communication. I am giving up hope…
0 replies
64 months ago
Afrihost's support above the rest
Afrihost's whatsapp support is first class. The operators are super quick, knowledgeable and helpful. When service levels generally seems to be struggling in many sectors with less than adequately trained agents and departmental silos creating confusion - this is a shining light
0 replies
64 months ago
Vodacom unjustifiably holding fibre line
After realising the higher than market rates I was getting from Vodacom Fibre Internet Service Provider (ISP), I requested cancellation in order to move to another ISP. After the 30 day notice period, the service was cancelled however they unjustifiably continue to hold the line (with Openserve) preventing me from getting new internet service. In a world of working from home, this is extremely expensive. In a month of back and forth via email, their call centre and twitter support - there is no progress while they continue to promise that it is sorted. They are either lying or incompetent. I would like the line released immediately
224 replies
64 months ago
Rare great service from a construction service provider
Very pleasantly surprised in the way they went about their business of installing a pool at my home. Limited impact, disruption on my day-to-day life. Quick and tidy. Minor hiccups were dealt with and we moved on. Communication from Richard and his team was honest and constant
0 replies
121 months ago
Systemic Fraud - On purpose or not
<p>I am yet another victim of Netstars inablility to cancel an account and stop a debit order.</p> <p> </p> <p>It seems to be a usual story</p> <p>1) you cancel account telephonical</p> <p>2) A few months later, debit orders continue</p> <p>3) You query. With out exact details of the call they claim not to have recieved it or have it on file</p> <p> </p> <p>this has happened to me twice in the last 18 months.</p> <p> </p> <p>My question - is this ystemic fraud on purpose or just poor systems? Either way its fraud!</p>
300 replies
135 months ago
3 / 7 weeks of no service but full bill
During the latter part of January, i lost internet connection due to a technical issue on their side. I followed up 3 times with no resolution during which time there was no communication from MWEB.<br> <br> After 3 weeks and much frustration, I requested a cancellation of MWEB service and started with a new ISP.<br> <br> During the frustrating 3 weeks, I requested a rebate of the subscription which was indicated to me to be looked at after the issue was resolved.<br> <br> Issue now resolved, and the feedback is \we detect usage in Jan and Feb
77 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
4 (57.142857142857146%)