Estelle E

Active since Mar 2009

134

Reviews

Industries

Reviews

134 reviews

Rain

3 months ago

Lots of money for buffering!

I've received an email early April that my subscription will increase with R30 and will now be R850. To my surprise R870 was deducted from my account! That's lekker! Almost double the amount that was originally indicated!

4 replies

Absa

5 months ago

IMPOSSIBLE TO GET NOTIFY ME CANCELLED

I spent 2+ hours on Friday at Absa Queenswood to try and cancel the sms notifications I received from Absa, as I'm being billed for them. After numerous phone calls Maggie cancelled the "Notify Me" service and I left only to receive a SMS from my daughter's MegaU account which I will probably be billed for again. I can't go back to the bank for another 2+hours as I'm working full time. I tried phoning the bank to request assistance as Customer Care said they can not assist me and I have to go back to the bank. I've now tried phoning the branch and I've been holding for 20 minutes without speaking to ANYBODY when the line cut off. I find this unacceptable as I've been to the branch, I've contacted Customer Care and I can not spend hours on the phone! What's going on Absa? Branches are closing, Service is exceptionally slow and it's impossible to get issues resolved!!!

2 replies

Santam

6 months ago

Stay away from Santam!

I've recently joined Santam and already regret moving over. Struggling to get Santam to take their money, uploading pictures time after time, receiving confirmation pics were received and in order, just to receive another mail 2 days later requesting pics again, etc, etc . I've sent numerous mails requesting to be contacted and I've forwarded complaints twice - NO RESPONSE!!!! I CANT IMAGINE THE STRUGGLE SHOULD I HAVE TO CLAIM IN FUTURE!!!

1 reply

Motor Finance Corporation

7 months ago

Very disappointing and unprofessional service

Very disappointing and unprofessional service I had an extremely unpleasant experience with MFC on 8 January 2026 at approximately 12:22 when I called to change my delivery address after settling my vehicle loan. The call quality was poor, but instead of being patient or professional, the consultant (a lady whose name I unfortunately did not get) was rude, irritated, and clearly unwilling to assist. When I calmly pointed out that I did not appreciate her attitude, she cut the call without any attempt to resolve the issue. This level of disrespect is unacceptable, especially for a paying customer. What makes this experience even more disappointing is that I have financed three vehicles through MFC in the past three years, yet this is the treatment I received. There was no professionalism, no customer care, and no accountability. This interaction has seriously damaged my trust in MFC’s customer service standards. Customers should not be spoken to rudely or dismissed when raising legitimate concerns. Very unprofessional!

0 replies

FirstShop

9 months ago

Great shop to buy from.

Great, fast service and the product I received was exactly as the photos and description in the ad.

1 reply

Medshield

10 months ago

Empty promises!

I phoned three days ago to request tariffs for 2026 as my in-laws are interested in moving to Medshield. I was assured that a consultant would phone me back same day. Three days later I'm still waiting to be contacted:(. Maybe its a sign to just stay away as clients are clearly not important here.

2 replies

Medscheme

10 months ago

Medscheme doesn't want/need new members.

I've phoned 3 times requesting membership plans and tariffs for next year. Every time I'm being assured it will be e-mailed to me, but I'm still waiting. If it's this difficult to get information to join, how difficult will it be to claim???

0 replies

Sizwe Hosmed Medical Scheme

11 months ago

Stay far, far away from Sizwe.

My husband was admitted to hospital two years ago with a PMB condition. All the medical bills were paid, but two years later Sizwe is reversing some of the payments without any explanation. Strangely enough the reversing of payments started after we left Sizwe to join another medical aid. This is very ********* and after numerous phone calls to Sizwe we are still none the wiser about why payments are being reversed. Shocking service after being clients more than 10 years!!!

8 replies

Hollard Life

11 months ago

No call back!

I have a funeral policy with Hollard (previously through Edgar's). I have some questions regarding this police and requested a call back through their website. I'm still waiting. Can you only imagine the service you will receive should you need to claim :(

2 replies

Oneplan Insurance

13 months ago

I would like to write a review about Oneplan Insurance

I would like to write a review about Oneplan Insurance. I was assisted by Julian David who answered all my questions and provided the necessary information. He was quick and efficient.

1 reply

Review Distribution

5 Star

8 (6%)

4 Star

1 (0.7%)

3 Star

2 (1.5%)

2 Star

29 (21.6%)

1 Star

94 (70.1%)

Estelle E

Reviews

Lots of money for buffering!

IMPOSSIBLE TO GET NOTIFY ME CANCELLED

Stay away from Santam!

Very disappointing and unprofessional service

Great shop to buy from.

Empty promises!

Medscheme doesn't want/need new members.

Stay far, far away from Sizwe.

No call back!

I would like to write a review about Oneplan Insurance

Review Distribution

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