Active since Jul 2013
How do I get all my recordings from your call. its been 3 weeks. The Dr wrote a Letter to say you placed incorrect hold on my Medical aid 8 Months later I got to different Dr and that Dr uses the same Code and you now want him to change code and write Motivation why he is changing codes admit your where wrong.
Good Day I joined Discovery and was ask the normal Questions which I responded to honestly, after careful consideration I was put on a 3 month waiting Period and it was ok with me I understand. Now that I must claim the Broker not a Qualified Health Professional placed me on a year waiting period because Google told him urbanal is used for people being diagnosed with Bipolar stress ect. I want to know when was I diagnosed and where dis she her information from. The Waiting period to me was explained for a year I cant get urbanul on medical aid via a Doctor not that I cant be referred by a actual Health Dr to a Phycologist then I would have not gone and said no my medical aid said I must wit a year. All I see a funny code and when I asked why did you not say it they sat due to poppy act but I must must put in a pass word. This medical aids just=wants to make money out of you I paid for 3 months never used once but know I get Denied Medical health by a Financial Advisor. This is not going to end here next we will in the papers
Good Day I joined Discovery and was ask the normal Questions which I responded to honestly, after careful consideration I was put on a 3 month waiting Period and it was ok with me I understand. Now that I must claim the Broker not a Qualified Health Professional placed me on a year waiting period because Google told him urbanal is used for people being diagnosed with Bipolar stress ect. I want to know when was I diagnosed and where dis she her information from. The Waiting period to me was explained for a year I cant get urbanul on medical aid via a Doctor not that I cant be referred by a actual Health Dr to a Phycologist then I would have not gone and said no my medical aid said I must wit a year. All I see a funny code and when I asked why did you not say it they sat due to poppy act but I must must put in a pass word. This medical aids just=wants to make money out of you I paid for 3 months never used once but know I get Denied Medical health by a Financial Advisor. This is not going to end here next we will in the papers
Buntu Gontsana thank you for your Prompt service I pay way more t Santam but will never leave as the Service is of great excellence
Defy is selling used washing Machines and now that I want my money back they say its not there issue the store must refund me . Defy machine has rust in the bottom is rusted and they refuse to refund me
Makro was instructed by Defy to refund me and collect the Machine and return it to Defy as it is a Faulty Unit. Makro is refusing to refund me and now claims they will repair it at no cost lol the Washing Machine did one load been standing since August. I need help as they are just messing my around
I bought a Defy Washing Machine on 16 August 2023 when I unboxed it I found washing Powder and Rust in Machine I reported they said sorry you cant get refund you had 14 days to return, well my Electricity was off for 10 Days due to cable theft so I had no reason to open a sealed box and did my washing by a friend already . 30 October the same washing Machine flooded my entire Kitchen when I moved Machine to dry up my tile was rusted already, the water came from the bottom of the Washing Machine my kitchen has water damage and my carports in lounge. Makro does not want to refund me or collect the washing Machine if they responded to my first complained this would not have happened .
I bought a bed in February for 12 000 very disappointing bed is not hard and firm after month one it fell in when you sleep and due to lockdown I couldn't call in and now not one person in shop can return a call.
After my first complaint I was assured the account will be paid as the the codes on the first claim was incorrect which the Dr fixed and send. Today I was handed to legal as medical aid still not paid the account
New discovery client I called in got authorization to see a gynecologist which was on my list of Dr. They authorize the visit and so I went couple of days later Dr is not paid since his diagnosis is different to the Authorization given. All I WAS GIVEN WAS A REF NUMBER NOTHING ELSE NOW I SIT WITH A DR ACCOUNT THAT THEY REFUSE TO PAY
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