DM
dudley M
Active since Aug 2013
26
Reviews
0
Industries
Reviews
26 reviews3 months ago
Benefit Booster activation only available at Clicks ...... definitely not a boost!
What a great incentive- a benefit booster. What a disappointment that it can only be done at Clicks. From here is Still Bay there is no Clicks - closest being in Mossel Bay. Kindly advise why this option was removed from our local pharmacies - and take into consideration the close towns that do not have a Clicks - Riversdale/Albertinia.Member
112 replies
9 months ago
Paycity - **** or legit ? You decide.
Just got a statement from Paycity for a fine in 2019, and another for a car I wouldn't, didn't, haven't owned on 25 July 2025. I have been living in the WC since 2023 and have had new number plates since then, so how they got the facts so wrong is beyond me. If they have on record that the car in question belongs to me, they must maar go to that address on the registration and get hold of that person. My address has been changed since my move with my car/tracker at this address too.As for 2019 fine, no picture, and this 6 years later. Not sure Paycity is really legit, but the bad reviews speak for themselves.
53 replies
10 months ago
Absa / Bidvest lounge - rewards debt, not good standing
I just want to share this experience. I am an Absa private bank client with no overdraft, paid for homes through Absa, no credit card debt, senior citizen investor who went to the Bidvest lounge before my return flight to George. Considering all the above, I presented my card and was granted access where I had a coffe and scrambled egg on toast. I received an SMS today to say that I did not qualify for access and as such are going to be debited R 540.59. Outrageous to say the least. The reason being that I had not spent R 10 000.00 on swipes to be able to qualify. Could the call centre have got it wrong - maybe, but did Absa/Bidvest miss the plot. ABSOLUTELY. One should be rewarded for being a financially sound person,and asking R 540.59 for a cuppa and a toastie - well that is just totally unacceptable. I was told I dont read the fine print - why should I if I dont live with debt ? I do not live by encouragement to increase overdraft, swipe more or have more that 1 bank with 1 credit card. How difficult can it be to flag this at the lounge - as you have to swipe your card. This is not good business practice in my mind, and expensive to say the least. I believed Absa would reward customers for sound financial sense, not charge them an arm and a leg for a cuppa and a slice of toast.
53 replies
16 months ago
MBD - collect from the right people, and get the plot on the first NO !
So I am inundated with calls from this company for a person I don't know for an account I don't have (Truworths) - really bad for the brand, and even worse that the calls keep coming despite my number being the one I have had for life. I have registered on their do-not-call list - what a joke. Returning a call gets met with a disconnect - bad client service. Call centre is unprofessional, and if this is the way they treat the man on the street - I pray for those that have subscribed to this company for help. It is non existant. Expecting an apology and removal of number from auto dial for follow up calls -not a chance.
112 replies
17 months ago
No statement - why make a payment ??
Why is it not possible to get an itemised statement - date dependant - as it is on a banking app. Lets just clarify - on ALL retail apps that I know of a statement of account can be requested at any time. Just seeing a balance on your account on the app is just not good enough. From a financial point if view - no statement no payment. From PD point of view, no payment no meds. I have never in my time with PD been sent a sms/email/wapp or a call reflecting a balance owed. Kindly try and fix your software so that this can be possible. Working through the call centre is just not for me - been there, done that.
71 replies
18 months ago
Job offer to quote on by recruiter via Jobvine - have to pay to respond.
I have received a message from a recruiter wanting me to do a project via Jobvine. It is well withing my scope, but I have to pay to be able to see/contact the recruiter - that is just a joke !!! I managed to trace the company ALCCORP on the email extension, and the last 4 digits of the phone number also correspond to that of the ALCCORP website. I have sent them a mail to confirm that if it is a **** they are aware of it, and if not - they can contact me directly.In this day and age to pay for a wide based request from a recruiter just seems fishy to me -
56 replies
26 months ago
No open item statement available on the member portal - over and underdelivery
Is it possible that you can out a detailed statement of account on your member portal that will align with the delivery and the charges. Trying to request one is worse than pulling teeth and "passing the buck" is always the option. If this is available please let me know how, and if not please update the member portal to be able to move forward with the times. One can get an open item statement from almost 100% of retailers- why not here. All you get is an SMS telling you what is owing which is not good for personal financial control. Whilst on this platform kindly advise how PD are able to deliver up to 8/6 scripts, and on the other hand 3/6 on the 2nd delivery and then sms's telling you you have 2/6 left after 2 incorrectly delivered. And by the way - there is no Mrs Morris - kindly refrain from sending out sms's for a Mr/Mrs when the principle and dependant are both males. Member 886E58. I have never liked dealing with the dedicated pharmacy as I have never had issues with my local one. I left PD for year (nov 22- Nov 23) for exactly the above reasons - and yet they have not been solved.
58 replies
29 months ago
Refund over settlement rates overpayment EMM - since April 2023
I sold my house in Gauteng in Feb of 2023. The transfer went through late April 2023.I had to prepay the rates and municipal bills. I now live in the WC and there are credits on the account that have not been refunded to me, and the conveyancing attorneys have had no response from EMM. So this is what happens when you call - no one knows who to contact and you get a list of 011 999 ***x numbers to call. 99% not answered, and when answered are referred to yet another 011 999 ***x number. I have 8 011999 ***x numbers, yes 8 -and no return calls, unanswered calls, and even the managing agents for rates (confirmed credit balances).Why can the managing agents just refund the credit balances, and why does the municipality not refund the monies. I guess to keep in their coffers and maintain the status of one of the worst municipalities in gauteng.
0 replies
35 months ago
Bonitas and Pharmacy Direct- a really bad combination
Once again I am on the soap box with the provider - preferred provider - designated provider PHARMACY DIRECT. The last straw being refusal to dispense medication because an amount is outstanding, when the amount outstanding is not consistent with the repeat scripts delivered. In addition they are unable to provide a detailed statement and my query had to be "escalated" for a simple document with 2 chronic scripts. In addition a delivery was made yesterday to house that was sold, changed via the portal in April, and a delivery done to the old address yesterday. It is a really bad combination with Bonitas, and I am going to either have to change 1 or both as this has been a 1 1/2 year battle, and NEVER a single issue since I was n chronic with Discovery since 2000. Communication via the portal - non existant - no call back only standard message experiencing volumes - and emails that are escalated to who knows who as no one picks up a call to assist. Customer care fails horribly.
53 replies
36 months ago
Britz Couriers .... need s higher rating !!! I think #1+++ on Hellp Peter
Decided to make my final -first and last move - from Gauteng to Still Bay. Went online and got the quotes offered by first respondents. Britz Couriers came in under budget but has such good reviews, I followed up as movers to move. This has been an experience never to be forgotten, from Rohan all the way down to the guys that did the loading and unloading -overseen by Danie who was in constant contact- 1 broken glass and 1 ornament damaged ( notified on the spot) .... all the rest undamaged. Lots of glass and pictures !!!! Nothing left unwrapped by the team, and all delivered timeously. They are not #1 rated for nothing. You need to use them if you want a stress free move. PS .... The house is in a cul de sac .... no issues, double volume, furniture no issues. What a fantastic job just. You need to be *#1 on Hello Peter
53 replies
Review Distribution
5 Star
7 (26.923076923076923%)
4 Star
0 (0%)
3 Star
1 (3.8461538461538463%)
2 Star
3 (11.538461538461538%)
1 Star
15 (57.69230769230769%)