VV
veronica Z
Active since Sep 2013
15
Reviews
0
Industries
Reviews
15 reviews6 months ago
take alot of time to get refund!!! Service is useless!!!
Take alot of time and waste our time - got online vouchers to tried Take alot for first time and will never again, refunded item and since I have been struggling for over a month to get money correctly refunded ---- client service staff is shocking and keep getting it wrong every time. They dont have complaints department and one can not speak to a manager. When this is eventually resolved I will NEVER shop with take alot again - ever!!!
0 replies
8 months ago
Shocking service from Suncoast Towers
Just did a booking with Suncoast Hotel Tsogu Sun - my goodness me - they answer the phone so unprofessionally, dont answer emails and when they do you need to send 10 emails for them to understand. There is one lady there Palvi, who is actually friendly and helpful, but what a fight to get to speak to her every time - and when she is off for the day....eish, dont know how they run this hotel. Shocking and disappointing. So I have to wait and wait and ask more than once for an invoice for extra transfers - which I get only after client is checked in- and then they call and call me for payment - even though it is their fault they did not send invoice earlier. Do direct clients also get such shocking service I wonder. Will not be using them again.
0 replies
41 months ago
Bad service and dishonesty at Woolworths Tygervalley
I went to Woolworths Tygervalley 3 months ago to buy a cellphone. The guy helping me then had to find out information that took him 3 weeks to find out that the answer was that they can not sell the Iphone I wanted to buy. Then I said, ok, I will take the Samsung they had on special but by then the special expired. So the guy told me to wait till Black Friday special - so after 3 months of waiting I go back and the Samsung that was R2999 for the last 2 months - even still Sunday when I was in the store - has a R650 discount for Black Friday but now they say that its R3499 normal price .....how dishonest is that!! Very disgusted with Woolworths that they are so underhanded and this after 3 months of waiting. Spoke to the manager - all I got was 'sorry'. Wow!! They really know how to brush of clients. Shocking. Clearly the premium prices they charge does not mean you are getting any assistance or that they make up for their staff's incompetency.
0 replies
52 months ago
Tygermanur Spar sucks - unfriendly, rude and unhelpful
Spar Tygermanor in Bellville is the worst Spar ever. They are rude and unhelpful. Never have stock when stuff is on sale, can not assist with paying bills and refuse to assist with exchange or refunds on stuff bought at other Spar stores. They are walking distance from my house but I will rather drive to other Spar to buy my food.
0 replies
54 months ago
Dodgy MTN - do not deal with them
Shocking dealing with MTN - even after contract is cancelled they still send charges through and when we enquire what for we get shady reply and now they lock the cell as they are insisting on payment. Why do MTN feel they can steal money out peoples accounts and then keep them at ransom so one can not port no and move elsewhere
0 replies
55 months ago
Shocking Safair!!!
I am sho ked at the terrible service from Safair. Been trying for a week to get someone at Safair to assist me. Sent 30-40 emails, sent whats app messages, did Facebook messaging, called a few times a d used up about all of my airtime but just get cut off while being on hold. Tried to request call back but the system is not working. Eventually a lady called bakc today while I was driving to pick up kids from school. She promised to call me back and I send almoat 10 emails to remind her to call me....but she did not call back and while I am waiting the pricing on flights are just going up. They refuse to assist me via email eventhough they have all the information needed to assist me. Shcoking beyound believe!!! I thought airlines is needing clients to book, but dont think I will ever use them or recommend them to anyone after this horrific experience.
0 replies
56 months ago
Rude rude rude Tygervalley Pick and Pay
I bought a pair of school shoes at Pick and Pay Tygervalley for my son and gave it to him for his birthday with some other gifts. He has been wearing it for the few days that he had school this year and this week I asked him why his shoes was so loud when he walked - only then did I see that the shoes has totally came undone - the soles on front of his shoes were totally loose. Both of them!! So I took it back and eventually they called a manager. Wow!!! How rude can a manager be. Since I had not slip anymore - yes, they expect you to keep even slips of shoes after a few months of wearing it. I really did not think of keeping it as it fit my son and he was wearing it. Bought school shoes for my daughter there last year, and that is still doing fine, so no - did not think of keeping slip of the shoes. So he just said - not discussion - no refund or exchange of shoes - not his problem. When I asked if I can call the complaints department at head office from the store, he said no. I told him I had no landline to call from at home - not his problem. His name was Flady or something like that - but can think of a few other names to call him I am totally shocked at the managers attitude - I did not even want my money back - just wanted shoes that was not broken. Very disgusted - will not support them again as this is not first time I have experienced rudeness at this store
53 replies
56 months ago
Discovery Medical Aid is pathetic
I have been struggling since June to get Discovery to pay outstanding bills that is due for them to pay - but since I am no longer member their 'system can not make the payments" - how ridiculous and pathetic is that!!! But at least I got a call from Johnathan Mcclain - who promised to call me by Thursday..... clearly he did not state by which year as he still did not call me back!!!
106 replies
56 months ago
Shocking service
Shocking service....after 20 years with Discovery threw me away as I could not prove enough that I had no more income from my travel business......hello Discovery....did you hear of covid and no one flying??? And then I had to canel my medical aid from July and now still fighting for them to pay last medical bills from June!!!! Shocking!!!!!
106 replies
61 months ago
ABSA mega u rewards for kids accounts
I am really upset a new ABSA client to hear that so many long-standing ABSA clients is struggling to get the benefits promised to our kids when we opened their accounts at ABSA. I have opened accounts for my kids in Oct2020 and been struggling every month since then to get their vouchers. This lady has been assisting me to get the kids monthly vouchers so if you can reply to her with kids names, id no's, and what vouchers you want (which food outlet and which data network) she can manually send it to you every month. I am doing this as I do not feel it is right that kids dont receive their vouchers, but also so that maybe when ABSA gets more and more people requesting this monthly and they are inundated with manual request, maybe they will actually do what needs to be done to fix the website so parents or kids can draw their own vouchers. So if you know anyone else who has kids accounts at ABSA, I am pretty sure they have same problem - so pls forward this email address to them so every ABSA kid can receive what is due to them. Rusinda.Esterhuizen@absa.africa
53 replies
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15 (100%)