Active since Sep 2013
I was hit from the back by a guardrisk client. At the accident scene, the guardrisk agent blatantly **** to me and said that Guardrisk will take responbsibility for my car and tow it and assess it. Well, that was a lie and `i had to take my car out myself and pay for it. They have also rejected my 3rd party claim saying that their client was within safe following distance, how if he bumped me while I was stationary ? I have completely taken them off the list of potential Insurance providers for our fleet and I am not happy with their ************ dealings. Also taking this up with Wendy Knowler so that people are aware !
I app**** for a new contract via Vodacom online. There was no option for me to convert my existing prepaid number to contract. I was told I am getting a new number on the contract and I had to cancel the order. Please do better, improve , give us this option when we apply!
This is happening for the second time : My Smart shopper points get used and the name on the app gets changed. There is definetly something wrong with the pick n pay app and this is the same app that takes our bank details to process transactiopns ? This issue has been going on for years and pick n pay doesn't want to sort it out. I regret switching to pick N Pay.
I purchased a device via FNB Connect on the 3rd of April 2025. Money was deducted from my account but the order was unsuccessful. I did the same transaction again on the 4th of April 2025. Payment was successful but the order was not placed. I placed another order on the 5th, This one was successful but I got a text saying they did not receive my address for delivery. I entered the address but they say they didnt get it. Really dissapointed with this. Refund will take up to 21 days.
I just switched my home loan to FNB today, grave mistake !!!1 FNB has started debiting amounts from my cheque account without notifying me ! This is a month before the first debit order date. They have access to my accounts , so they exercise the right to just take whenever they want
So I opened an account with MWEB as my ISP, Evotel would do the installation. The installation is meant to be free . It so happens that the cable at my residence was damaged. So I am told that I have to pay to fix this cable on a new contract.So basically you can still pay for a cable which damage occured 10 years ago and you are not responsible. This is the worst way to treat potential customers
It's been 4 months since I asked for my debit order date to be changed and nothing is happening. The debit order goes off days before my payday, incurring unnecessary charges. 1 more reason to move from FNB. Please don't bother calling, just make the change
After getting a call from the rain consultant with regard to my invoices which I have been unable to download, the consultant told me that they would email them. I can not download them. I need these for tax purposes. Just considering another service provider at this point. No need to try and resolve this.
I took a loan with FNB and the debit order date clearly says the last day of the month. Even with no money in the bank account, FNB decides to debit me on the 20th and take my account to negative. changing banks next week
Standard Bank surely does not want to make things easy. I wanted to change my debit order date and I sent an email to HomeNCar@standardbank.co.za . I got a reply from Neo Mogorosi who asked security questions which In answered and I have never got a reply since then. Seems Standard Bank desperately want us to fill their branches.
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