Active since Oct 2013
NEITHER I NOR MY FAMILY HAS CONSENTED TO THEM HAVING OUR INFORMATION AND PESTERING US DAILY. YOU BLOCK THE NUMBER, THEY CALL FROM ANOTHER NUMBER. RIDICULOUS, THE WHOLE FAMILY IS GETTING CALLS, BUT THEY STILL KEEP CALLING. THE POPIA ACT ONLY EXISTS FOR SMALL COMPANIES NOT THIS IRRITATING COMPANY!
Management of Pick n Pay Lambton Kindly note that your tellers never have change to give clients. I walked out because none of your tellers had 80 cents to give the teller serving me as well as another shopper also left his change as there was none by his teller. Such thievery should not be allowed. Managers need to be informed by the tellers when they have no change for clients. If every 100 customers do not get 80 cents you guys profit by R 80 a day per 100 clients that is wrong.
To the Management of Absa life, Kindly fix your systems, as I have gone to Absa 3x times to sort out my information at the branch. As I received a message to say that your agent/s were not able to reach me - WHY because NO ONE attempted to call me on my cellphone number which I provided to you. I went into the branch to add my daughters email address which I gave upon a previous visit to the 2nd sms I received in which they were unsuccessful in getting a hold of me. Then the 19/12/2025 i received ANOTHER TEXT MESSAGE @ 6:59PM requesting confirmation of my beneficiaries information relating to my policy I have with Absa. The information was provided and has been provided and yet I am still getting these text messages requesting the same information over and over again.. Please fix your system and the way your agents communicate with clients. As I have gone to the Absa branch nearest to me to give this information and yet I am still being requested the same information! Last visit was the 21/11/2025 And when I receive the text messages stating: Absa Life: we have been unable to reach you regarding policy number... to provide an email address (done 3x times) which is a LIE - no one has even attempted to contact the cell number you have on file. But sending text messages is the way to go for your consultants to cover up the fact that they haven't attempted to call the client on their cell phone. Of which the phone is with my daughter, to ensure she doesn't miss any calls.. Stop sending messages to update my details when I have gone into a branch 3x times to give the information regarding the policy in question
To call centre department, remove my cellphone number that you received from Directline holdings. I gave no permission for you to contact me or even have my number and ask me why I am not interested in your comparative insurance when I told your consultant that I am happy with my current insurer. Calling someone at 5:16pm and harassing them after they have told the sales consultant Betty, no thank you, just annoys the person you have not been given consent to call. Obviously the POPI Act means nothing to you when you obtaining contact numbers from DirectLine Holdings. REMOVE MY CELLPHONE NUMBER FROM YOUR RECORDS.
They are definitely in breach of the POPI Act as they are selling people's cellphone numbers to Miway insurance. Midway agent Betty calls to offer a better price on my insurance. Tell her you not interested and she wants to keep talking. You finish work 9 hours later and have to deal with Directline holdings selling your contact number to Miway to call me from 060 546 6659. What is the point of the POPI Act if you are in breach of it. As I never gave anyone my cellphone number or my family members cellphone numbers. May the law find you in breach and give you a HEFTY fine and shut down your operations
****MER ALERT.. RECEIVED A CALL FROM A GUY BY THE NAME OF GARY @ 10:16 CLAIMING TO BE FROM VODACOM AND THEY HAVE A LOYALTY PROGRAM FOR THEIR CUSTOMERS 10 FOR 10. i MUST GO TO A SPAR, SHOPRITE, PICK A PAY OR EVEN ONE OF THOSE PAKISTANI SHOPS ON THE CORNERS AND PURCHASE A FLASH VOUCHER TO THE VALUE OF 600.00 TO GET MY R15,000 CASH, 8000 GROCERY VOUCHER AND MY SAMSUNG S25 ULTRA+ PHONE. GARY +27774755113 WILL BE CALLING ME BACK AT 7:30PM TO GET THE VOUCHER NUMBER FROM ME. AS VODACOM IS REWARDING LONG STANDING CLIENTS. IS VODACOM PROTECTING CLIENTS INFORMATION? JUST WANTED VODACOM TO KNOW THAT ****MERS HAVE ACCESS TO YOUR CLIENTS NUMBER
PETROL ATTENDANTS WHO DO NOT KNOW THEIR JOB. REQUESTED 93 UNLEADED, NTOKOZA WAS ASSISTING US AND HE HAD ALREADY PLACED THE PETROL PUMP INTO THE VEHICLES TANK AND MACHINE HAD ALREADY STARTED PUMPING PETROL AND THEN ENQUIRES FROM THE DRIVER IF ITS PETROL THEY ARE REQUESTING - AFTER THE MACHINE HAS STARTED PUMPING INTO OUR PETROL TANK. FIRSTLY IT SEEMS NTOKOZA DOES NOT KNOW WHAT WE REQUESTED, AS HE OBVIOUSLY DOESNT KNOW HIS JOB OR WAS NOT TRAINED PROPERLY. IT IS NOT A JOKE TO PUT THE WRONG PETROLEUM PRODUCT INTO A VEHICLES GAS TANK WHICH COULD DAMAGE THE ENGINE, IN WHICH CASE THE ENGINE WOULD NEED TO BE DRAINED AND EVEN REPLACED AS YOU CANNOT REMOVE ALL THE LIQUID ONCE IT HAS GOTTEN INTO THE VEHICLES ENGINE OR PARTS. WILL NOT BE GOING BACK TO THIS SHELL GARAGE. TO BE SERVED BY SOMEONE WHO DOES NOT KNOW HIS JOB AND THEN STARTS COMPLAINING TO ANOTHER PETROL ATTENDANT IN HIS LANGUAGE THAT WE ARE LYING ABOUT WHAT HE SAID AND DID. YOU DO NOT START THE PETROL PUMP AND THEN ASK AFTER IT HAS PUMPED ALMOST 105.68 CENTS AND ENQUIRE IF IT IS PETROL THAT THE DRIVER NEEDS IN THEIR VEHICLE. THE SERVICE AT THIS SHELL GARAGE HAS DETERIORATED OVER THE YEARS AND SEEMS TO BE GETTING WORSE EVERY TIME. WILL DEFINITELY BE GOING ELSEWHERE FOR PETROL UNLESS THE WORKERS I KNOW ARE THERE. DUE TO THE HIRING OF STAFF WHO DO NOT KNOW WHAT PETROLEUM PRODUCT A CUSTOMER IS REQUESTING WHICH WILL DAMAGE SOMEONE'S ENGINE OF WHICH ANDREWS SHELL WILL BE LIABLE FOR THE REPAIRS.
Airtime vouchers purchased Ireflecting as 'voucher pin has been used purchased November and December 2024. They cannot have been used as once they are used they get torn up. Why keep vouchers if they have been used. The vouchers are valid till January-March 2028. I want my 4x 12 vouchers and 5x R29 vouchers reimbursed back to me. As they have not been used. I have tried recharging using all the voucher but all have been used - not possible. I bought them in advance for when my family members request airtime from me. But now these vouchers are useless as i never used them nor has anyone else- I would know. Now I have airtime vouchers I purchased which is not worth the paper it's printed on. I want the vouchers to be valid again. Or the full amount due loaded on my number totalling R193.00 Vouchers were purchased from a pick n pay and I can provide card serial numbers and expiry dates as well as the numbers and times purchased should they be requested. I just want all the airtime owed given back to me of R193. Thank you
VISITED MAKRO ON THE 18TH JANUARY 2025 ADVERTISED ITEM ON SHELF AS BUY 1KG FUTURELIFE AND GET THE SACHET FREE. NOT THE CASE AS I WAS EXPECTED TO PAY 14.00 FOR THE FREE ITEM. WHEN TSEPHO SELEPE CALLED FOR SUPERVISOR I SHOWED HER THE PHOTO OF THE ITEM ADVERTISED ON THE SHELF. NOT THAT SHE WAS INTERESTED IN LOOKING AT THE SCREEN. TOLD HER NOT TO IGNORE ME AND LOOK AT THE PHOTO. I WAS EXPECTED TO PAY 28.00 FOR BOTH ITEMS BECAUSE IT WAS PART OF MORE 4 LESS WHICH IS NOT WHAT THE PAPER STATED ON THE SHELF SAID.. PAPER STUCK TO SHELF STATED ITEM WAS FREE. AND NOTHING STATING MORE 4 LESS PROMO. DO NOT ADVERTISE SOMETHING AS FREE BUT THEN I MUST PAY FOR THE ITEM THAT IS FREE. SUPERVISORS WHICH I UNFORTUNATELY DID NOT GET HER NAME MUST ALSO LEARN HOW TO INTERACT WITH CUSTOMERS BETTER AND NOT TURN HER BACK ON THEM WHEN THEY WANT TO SHOW A PICTURE OF WHAT THE PAPER STUCK TO THE ITEM'S SHELF STATED. EVERY TIME THERE IS AN ISSUE OF AN INCORRECT PRICE. BOXES GET BROKEN BY THE TELLER OR PACKER BY THE TILLS OR THOSE PACKING THE SHELVES. KINDLY RETHINK THE WORDS ON THE PAPERS / PROMO'S YOU STICK TO YOUR SHELVES. FREE TO THE SUPERVISOR MEANT I MUST PAY FOR THAT ITEM. SHE HAD TO VOID THE ITEM SINCE SHE WAS ADAMENT THAT I MUST PAY FOR THE FREE ITEM..
Data disappears like water. No notification and when you try to check on the Vodacom app how much data is left.. the system is not available, not able to log in or a problem has occurred try again later. Once again data all used up and no text message received. But try check your balance via *111# and select balance.. then you receive an sms 'Try our new My vodacom app web version. Check your balances. Click.... not interested..
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