Active since Oct 2013
I would like to caution all individuals against relying on this company's adverti*****ts, as they have proven to be ineffective. On June 9th, I experienced significant material losses, likely due to a power surge. Initially, my experience with King Price seemed promising. I promptly contacted them, lodged a claim, and the process appeared to be running smoothly. However, my concerns arose when the equipment was collected on the 12th. It's worth noting that the damages included three computers and four screens/monitors. The collection was carried out by King Price's "preferred" service centre, using an open-back bakkie without proper cover. Instead, they placed a small grey wool blanket over the technology. I was informed that the report would typically take 3-5 days. Unfortunately, a considerable waiting period ensued. Only the next day after my equipment was collected, the 13th, was I contacted by a representative from King Price reached out to “initiate” the process from their end. As the report had not arrived within the expected timeframe, it took significantly longer than the alleged 3-5 days, I had to contact the King Price representative onand around the 20th/22nd June to inquire about its status. It was finally disclosed to me that further discussion was necessary, as they had “finally” received the report. During the discussion, the representative informed me that the so-called "technician" from the service centre claimed that all the equipment in question had succumbed to "old water damage." I find it perplexing that the technician would allegedly pinpoint water damage, especially given that my equipment was collected on a rainy day without appropriate coverage. Additionally, the allegation of "old" water damage is absurd since we were actively using the equipment that same morning. Furthermore, it defies logic to suggest that three separate computers and four separate screens, situated in different locations within a well-insulated and waterproof room, would simultaneously experience spontaneous "old" water damage. This appears to be an excuse employed by King Price to conceal their own incompetence and evade their responsibility to provide the insurance coverage for which I have been faithfully paying. The very purpose of insurance is to ensure one's ability to recover from losses, rather than allowing the providers to seek excuses to withhold services and deny rightful compensation or replacements. In all my years, I have never encountered such difficulty with an insurer when filing a claim. King Price's approach to "service" and moreover the lack thereof is exceptionally disappointing, far worse than any previous insurers I have dealt with. Due to this apparent cover-up orchestrated by King Price and their service centre, I am now at risk of losing my job, which relies entirely on having a functioning computer. To compound matters, the representative who was supposed to assist me has abruptly resigned, leaving me without any follow-up or resolution to this matter. The impact on my livelihood and the well-being of my family caused by King Price is utterly unacceptable. Therefore, I strongly advise anyone considering joining King Price to carefully evaluate whether they can afford to have their claims unfairly denied and to prepare for an arduous process where no one seems to have any idea of where they are at any point, as it seems they collaborate closely with their service provider to find ways to deliberately reject claims. All I desire is for my claim to be paid promptly so that I can urgently purchase replacement equipment, ensuring the security of my job and livelihood. I do not feel this is outside of the scope of their alleged service obligations…
Firstly, if you wish to deal with or work “with” or for this organisation that is your prerogative, however before doing so there are a few things to know and or take note of. 1. They are NOT a registered FPS and by law not legally permitted to handle monies directly (https://www.fsca.co.za/fais/search_fsp.htm). 2. They are NOT a registered property management provider (not registered with the PPRA). 3. They are NOT legally qualified in any way shape or form, their legal representative MAVZ is NOT a qualified Lawyer in any way shape or form as advertised/stated. 4. have any and all Legal contracts reviewed and vetted by third-party qualified legal representatives before signing. 5. Ensure a complete and total understanding of all documentation and wording before agreeing to anything. 6. Complete, scratch out blank sections/areas, date and sign all documents without any exceptions no trustworthy entity has you sign blank/undated documents ever. In light of the above, I again say, I am in no way instructing you to do anything specifically, it is and always remains your (the reader’s) prerogative. Should you choose to work with this company take note of the following. As per your right as a free person, do not sign blank documents under any circumstance, do not commit to anything that is not signed and agreed to by them AND yourself/ves in writing and do NOT allow them to handle/manage your money directly, they claim to be advisors in name, so that should be the only capacity you allow them to operate in, as advisors and NOT managers of your finances, again as per the above, they are NOT registered as an FSP and therefore are not legally permitted to manage your funds directly, Furthermore, do NOT Place any of your assets into any of their trusts or trusts they directly own, and do NOT permit them to be involved as trustees of your trust in any capacity this is not a legal requirement for your trust. It has to be said that enforcing the above is seen as standard practice for all trustworthy organizations, so if you are pressured to not uphold the above, all I can say is logically that should raise concerns and red flags. DO NOT SIGN BLANK DOCUMENTS UNDER ANY CIRCUMSTANCES ANYWHERE EVER!
On the 15th of March 2023, I sent my new bank account confirmation letter to collectionsqueries@cellc.co.za in response to their notice of missed payment, requesting the debit order details be changed to my new account for obvious reasons, such as them getting their money... clearly, they don't want their money as they have not bothered to do so. I got a call. from someone within their collections department who told me i have to call in to change the details, however, this agent advised that I had until the 27th of April to rectify my account. as i had informed her my salary would only clear on that day. on the 27th i downloaded their Cell c app to my mobile device and immediately attempted to make payment, this was unsuccessful and the payment although approved at my bank failed, so not only are their staff *********** but so are their applications and so-called solutions/services. now they have suspended my account and now prevent me from calling out including calling to the 135 number, how am I supposed to fix the stuff-up they have created by simply disregarding my original request to change banking details.... someone needs to step in here and find out who has failed to perform their duties and update my banking details, it makes no sense that I am being penalized for their own incompetence. this needs to be rectified with immediate effect as the failure to change over banking details is not my own, as again this was sent through on the 15th March 2023 already and no action has been taken from Cell-C side to update their broken systems.
Sadly, one star is the lowest I can rate, I would have preferred a negative number to properly showcase this institution’s “worth” as laid out below. It is sad that in this day and age when insurance companies are so crucial to all households and with competition so high, that you sadly find so-called insurers with a sheer disregard for Integrity and shockingly questionable actions coupled with absolute and blatant injustices such as is rampant at OUTsurance. The Incompetence of their liability claims team is sadly apparent, and little is done by those perpetrators to cover up their ill intent and blatant disregard for their own Clients’ accountability and their own as well as their client’s integrity or more accurately lack thereof. Directly causing pain and suffering to people and their livelihoods with there false information and gross neglect of their duties and integrity. On the 3rd March 2023 at approximately 13:34 a Mr Delivery driver of Bike number 21 by the name of Enoch Nshimirimana drove into my vehicle while I was INDICATING and turning into the gated school grounds of my son’s school, La Vigne, on Oxford road in Durbanville after he had failed to stop or possibly through his own incompetence and clear lack of understanding of the most basic rules of the road while attempting to *******ly overtake me in a business and school urban road. I attempted to settle and resolve the matter amicably with the perpetrators being Mr Delivery by contacting them directly, after speaking with a Mr Louis Aspeling who arranged for another individual to come out to the scene to “assist”, sadly I do not recall the details of this individual, however, after reviewing the scene, he firstly acknowledged his Drive Enoch Nshimirimana was at fault and advised that he would submit his report and I would then hear back from his manager Ashleigh Leider. Sadly, this was when the calamity and injustice began. This so-called manager Ashleigh Leider blatantly ignored me and only after many attempts to make contact to find out the next steps, this individual simply rep**** with the OUTsurance claim number, as I later learnt this was clearly done as a way to cover up the truth behind the incident which I will get into with more specifics shortly. I then reached out to OUTsurance, who firstly advised this claim was closed as the third party would claim on their own insurance… this was never discussed or agreed to nor do I even have any insurance, it was in-fact stated by me multiple times on scene to the individual who acknowledged his driver’s fault as well as by Louis Aspeling and Ashleigh Leider that I would need the damages to my vehicle repaired on their insurance, so this was already my first run-in with these people being both Mr Delivery employees and OUTsurance. I was eventually advised by the OUTsurance rep to email my response through with the claim number on the subject line, after I explained that I was the third party and would need the repairs done by them as their client was/is at fault and on the 15th March 2023 the same day I had called OUTsurance, I did just that and got a response back with reference: 135-186-261. On the 23rd of March 2023 at 11:35 I sent a follow-up email asking for feedback after having heard nothing more. On the 27th of March 2023, a Lousy 12 days after my claim was first lodged, I received a call from Michael Mazibuko from OUTsurance’s liability claims department who without further enquiry simply stated the claim had been refuted and that was it. Naturally I was in a state of shock and anger to hear this, not only was my claim refused without giving me the chance to prove any of the events or to properly explain the situation, but it was also stated falsely by the driver of bike 21, Enoch Nshimirimana, that I had not indicated my turn. Still on the 27th of March 2023, I called OUTsurance and requested to speak to a manager, I was then put in contact with a Tanya (no last name was ever provided) who is reportedly the manager of the liability claims department, I attempted to explain the situation, she unapologetically attempted to strong arm me with the situation, alleging, to roughly sum it up as a he said he said situation, as I had not provided proof with my claim, 1. firstly it is important to note that I was never told that I needed to attempt to provide everything in a single email, 2. I was misled to believe that I would be contacted to allow me to then provide my account and proof of the situation, however, this was not the case, 3. instead OUTsurance attempted to and used the opportunity to flat-out refuse my claim in favour of their client’s false allegation alone, 4. I requested if I could at least be allowed to provide the proofs in the form of the photos I had taken on the day when finally Tanya said I merely needed to send them to Michael Mazibuko as a reply to his email so that he could review them and re-evaluate, which I promptly did the same day, I even went further in doing their jobs for them by breaking down the damages seen in the photo along with appropriate questions which nullify the false proclamation that I had not been indicating my turn. I then allowed a few days for OUTsurance to review and get back to me, but they never did, sadly it appears that they assumed that by simply 1. ignoring me I would allow the 2. undue stress and suffering their actions caused me and my family to simply slide by without recourse, however I did not and rightfully so. I lodged a complaint on the 30th of March 2023 at 15:19 regarding their failure to tend to my matter here on Hello Peter Titled: OUTsurance is *********, unprofessional and they cover up the truth, to avoid paying out, when handling third-party claims for damages caused by their clients, I missed the first call from Tanya following my complaint, however on the 5th of April 2023 I answered a call from Tanya’s office, the lady asked for 24 hours to review the situation and my questions and submitted evidence, which I did agree to. the following day on 6th April 2023 I received a call from Tanya (again no last name) the manager of the Liability claims department of OUTsurance, who once again attempted to strong-arm me, by referencing the first conversation we had, however conveniently omitting the fact we had discussed my action to submit the additional evidence directly to Michael Mazibuko. She then “looked on the system” and to my shock advised that the images had not been added to their system and that she would need to speak to Michael who had conveniently “already left for the day” This is by Tanya’s own admission proof of the lack of integrity and professionalism provided by OUTsurance. On the 14th April 2023 @ 10:33, Tanya called me back once again and to my absolute lack of surprise stated that “The Images do not change the outcome as ‘had I looked I would have seen the bike there’”, the fact remains I did look, I saw the bike and I was indicating and already turning into the grounds, this is yet another poor excuse with no substance or basis in a pathetic attempt to cover-up and hide the truth that their client Enoch Nshimirimana of Bike 21 in Durbanville, is guilty of what can now be considered vandalism in light of the above, and his vandalous actions are being blatantly protected by OUTsurance. This is clearly a cover-up perpetrated by OUTsurance as a whole as its representatives’ relay in bright flashing neon colour the TRUE values of this sad excuse for an institution. Sadly, I am unable to Upload the photo evidence into this Review as it only accepts Text, however I am willing to share these with any and all who ask to further prove the injustices committed against me. Again, my questions remain as follows: 1. If I turned in front of the driver “cutting him off” as he alleged, (i)into a gated property, (ii)it is impossible for me to be speeding at this point, why was he not able to come to a stop, he then clearly was speeding AND AT FAULT. 2. If he was not speeding and was already overtaking me, how then are the damages at the tail-end of my vehicle and not further up the body of my vehicle, this clearly cannot be true and therefore he is AT FAULT. 3. Why was he then not maintaining a safe following distance? (i)It is the law of the road to maintain a safe following distance specifically to prevent situations such as this. Therefore, he IS AT FAULT. 4. Finally, if his Ludacris allegations are to be believed why is he driving so (i)recklessly and (ii)speeding on an (iii)urban road lined from end to end with schools and businesses in the first place, it is far more than simple law to understand this concern, common sense tells us not to speed and or overtake vehicles on such roads in any conditions, (i)I was clearly moving slowly making my turn when the *********** driver chose to overtake me (ii)if he was paying attention and not say (iii)on his phone while driving then he would have been able to identify that I had been turning before his own actions of (iv)speeding up, or (v)speeding to begin with, and (vi)over-taking me hence he IS AT FAULT. Lastly in addition to this, if I was the driver at fault in this ordeal, why would the driver of bike 21, Enoch Nshimirimana have been so apologetic on-site, he did not stop saying “sorry” and expressing how sorry he was, furthermore why would the individual who arrived on the scene also acknowledge that his driver Enock Nshimirimana was at fault, again if I was at fault they would have argued that point instead or at the least stated it in some way, they were both immensely apologetic, however in hindsight, they were seemingly plotting the story to coverup this incident and more importantly the truth behind it to evade accountability of their own actions due to their Immense and gross lack of integrity, and this is exacerbated by OUTsurances own lack of integrity, gross negligence, utter disregard for their duties and shockingly suspicious actions to avoid paying out to repair my vehicle which was damaged and due to OUTsurance and Mr Delivery’s actions seemingly vandalized by their client. I implore each and everyone to not support such vile institutions, who hold high their ability to unjustly operate and withhold monies owed for damages caused by them and/or their clients. Let us rather hold them accountable for their actions up to and including the lack thereof. It is truly a sad day when such a gross injustice is perpetrated against the innocent, and this entire ordeal could have been resolved amicably and timeously instead of them playing these vile and cruel games with people’s lives and lively hoods. I see King Price is currently the #1 insurer trust index ranked 10/10 by 42679 users. That’s impressive, clearly, they have got integrity and do not hire agents based on their ability to harm the system. And to think I almost made the sad mistake of being insured by OUTsurance…Yuck!
Outsurance is an ********* and Unprofessional insurer, aiding its clients to de***** others in matters where damages had been caused by their client's own actions. they lie and clearly deliberately do a half-investigation when you put in a claim for a vehicle collision caused by their client. the facts of the case. • Company Name: Mr Delivery. • The driver of Bike 21, Plate number CY 41 1102, • Enoch Nshimiramana, • claim number: 348121884, • Their client’s driver collided into me as I was making a right-hand turn into the gated school grounds, • Their client’s driver attempted to overtake me inside of my turn and • collided into me after he failed to stop. • this took place on 03-03-2023 at/or around 13:34. • Outsurance Agent: Michael Mazibuko I submitted pictures as well as the report on the occurrences, as well as the case number and now, have had feedback from outsurance stating they refute my claim and refuse to payout for the damages their client directly caused. they are now alleging that I did not indicate my turn when in fact I did, obviously, this is devolving into a “he said she said” or it would be had I not suffered the damages in the way that I did, anyone with half an idea on investigations would have been able to look at the images and raise the correct questions that allegedly not indicating would highlight. 1. If I turned in front of the driver “cutting him off” as he alleged, into a gated property, it is impossible for me to be speeding at this point, why was he not able to come to a stop, he then clearly was speeding. 2. If he was not speeding and was already overtaking me, how then are the damages at the tail-end of my vehicle and not further up the body of my vehicle? 3. Why was he then not maintaining a safe following distance? It is the law of the road to maintain a safe following distance specifically to prevent situations such as this. 4. Finally, if his allegations stand why is he driving so recklessly on an urban road lined from end to end with schools and businesses, it is far more than simple law to understand common sense tells us not to speed and or overtake vehicles on such roads in any condition, I was clearly moving slowly making my turn when the *********** driver chose to overtake me if he was paying attention and not say on his phone while driving then he would have been able to identify that I had been turning before his own actions of speeding up, or speeding, to begin with, and over-taking me. These questions are simply not brought to bear indicating that this incident is being covered up by the Insurer in favour of their Client who is entirely at fault. I understand this is a legal concern in terms of I am the third party therefore I have to provide evidence to back up my claim, my concern, however, is the fact that even providing that evidence they simply refuse to assist further, choosing rather to covering up the truth than allow their client to accept the responsibility of their own negligent actions. Either Enoch needs to be made to pay for the damages his deliberate actions caused or Mr Delivery needs to repair my vehicle under claim number 348121884. I gave them a few extra days to resolve this matter from the time i raised my questions to them to allow them to question their clients blatant lies accordingly of which noone has been bothered to contact me and update me further on the details, or to provide me with a substantial argument to "prove" the factual course of events are not so and that their lying drivers fantastical version is "truthful", again the factual version is unrefutably corrobrated with the photographic evidence provided to all members involved.
Mr Delivery is an unethical and unprofessional organisation. the facts of the case. • Company Name: Mr Delivery. • The driver of Bike 21, Plate number CY 41 1102, • Enoch Nshimiramana, • claim number: 348121884, • Their driver collided into me as I was making a right-hand turn into the gated school grounds, • Their driver attempted to overtake me inside of my turn and • collided into me after failing to stop. • this took place on 03-03-2023 at/or around 13:34. I submitted pictures as well as the report on the occurrences, as well as the case number and now, have had feedback from outsurance stating they refute my claim and refuse to payout for the damages their client directly caused, due to the fact Mr Delivery are committing fraud and stating that I (A.) cut-off their driver and (B.) was not indicating my turn, these two blatant lies bring forward a series of questions. anyone with half a mind would see that there are so many questions raised with this statement if they simply look further into the statement whereby Enoch is not only committing fraud but is lying its clear to see looking at the images in tandem with the false statement raises a plethora of questions such as. 1. If I turned in front of the driver “cutting him off” as he alleged, (i)into a gated property, (ii)it is impossible for me to be speeding at this point, why was he not able to come to a stop, he then clearly was speeding AND AT FAULT. 2. If he was not speeding and was already overtaking me, how then are the damages at the tail-end of my vehicle and not further up the body of my vehicle, this clearly cannot be true and therefore he is AT FAULT. 3. Why was he then not maintaining a safe following distance? (i)It is the law of the road to maintain a safe following distance specifically to prevent situations such as this. Therefore he IS AT FAULT. 4. Finally, if his Ludacris allegations are to be believed why is he driving so (i)recklessly and (ii)speeding on an (iii)urban road lined from end to end with schools and businesses in the first place, it is far more than simple law to understand this concern, common sense tells us not to speed and or overtake vehicles on such roads in any conditions, (i)I was clearly moving slowly making my turn when the incompetent driver chose to overtake me (ii)if he was paying attention and not say (iii)on his phone while driving then he would have been able to identify that I had been turning before his own actions of (iv)speeding up, or (v)speeding to begin with, and (vi)over-taking me hence he IS AT FAULT. Either Enoch needs to be made to pay for the damages his deliberate actions caused or Mr Delivery needs to repair my vehicle under claim number 348121884.
On the 20th March 2023, My account was suspended for no reason, this has led to financial damages as I only get paid when I work and being unable to work I lost a day's Pay, I requested RSAweb reimburse me for the damages they wrongfully caused as my account was paid up to date as per all the records and communications however I was turned off. after 4 hours of trying to get the assistance I was finally able to get support when I reached out to the sales department as the technical department was not answering my WhatsApp nor my chats and the calls cost me additionally in the form of airtime. while speaking to the tech he advised my account had been suspended, I asked why that was the case, and he then said he would check, he called his accounts department who immediately identified my account was in fact up to date and that I owed nothing, I was then told that the wrongful suspension had been lifted and my connectivity would be restored in 15 minutes.... this was sadly not the case when I contacted technical again I was told the suspension was lifted and was treated like it is not RSA web's problem that I had lost an entire day worth of work and payment due to their own actions because they could not lift the suspension they caused with the fibre supplier (Vumatel). this is a massive issue if there is such a significant risk of financial loss incurred by their clients then they should not be in business, I am now forced to waste more money on getting a new secondary connection in the event they simply decide to again unfairly turn off my internet and without appropriate notice before doing so. up until this matter, I had been enjoying the service provided by RSA web, I sent off my complaint and request yesterday and have had no response back from them with how they plan to amicably resolve this matter, if I lose my job due to this I will be holding RSA web liable for my salary until I am able to again find employment, in this challenging time jobs are not abundantly available and therefore action must be taken for their negligence.
On Friday the 3rd March 2023 at/or around 13:34 in Durbanville, Bike Number 21, drove into me as I was performing a turn after he failed to stop while attempting to overtake me on the wrong side, putting him inside my turn angle. I have reached out to the alleged manager who was reportedly going to assist me with the insurance claim as rightfully the fault was not my own, but that of the driver of bike number 21, I have opened a case for this and supplied all relevant details to Ashley Leidar, this alleged manager, however, Ashleigh appears to believe that by ignoring me I will "go away" as I have yet to hear back from this individual regarding the claim that rightfully needs to be put through on their insurance. this to my perspective appears to have now been a deliberate act of vandalism and destruction of my property due to the gross failure of said individual who clearly has no interest in resolving matters amicably. As a result, it appears I am going to need to proceed to legal action against this company for which all costs legal and otherwise will fall to Mr Delivery due to this incompetence and unethical handling of this matter when I have been trying to handle this amicably from the beginning.
Louine Van Zyl (formerly Louine Lawrence, Louine Van Dyk, Louine Bekker and Louine Snyman) and Mark Anthony Van Zyl are Liars and Fraudsters. lying to and stealing from people to illegally and unethically enrich themselves. their schemes and scams cost many people hundreds of thousands of rands with their false services. they have stolen two properties each from my wife Lenetia and her sister Amoné who are victims of Coalition Advisors as well as the physical and verbal abuses of both Louine and Mark who collectively stole an estimated 6.5 million rand in assets and other monetary aspects and have caused a tremendous amount of damage to their financial and credit records and general health and states of mind. Both Mark and Louine have been lying to people and stealing their lifelong savings and assets as well as destroying whole/entire families for years. they are both responsible for and have been practicing and directly committing acts of simulated sales of properties under the guise of "investments" they trick people into selling properties to them and or their trust or trusts they own or have a hand in and then use that to steal the property/ies and or assets from their original and lawful owners. Steer clear of these fraudsters.
Standard bank is nothing more than a corrupt institution! I have been trying to sell my property via assisted sale, after suffering major loss due to fraud, I have been unable to pay for my property and as a result tried to turn to their assisted sale platform, firstly I had been trying to get hold of them for weeks then out of the blue I get a summons for my property, the lawyers I was handed over to had to arrange the assisted sale as standard bank did not even inform me that such a service existed, I have been trying to follow up for more than a month already following this and have already submitted all the documentation required a number of times already as the contacts at the assisted sale department keep conveniently losing my signed documents, I have recently now received a notice stating that they are cancelling my assisted sale application as they have...you guessed it "not received my documents requested" and they do not communicate anything clearly therefore I have surmised that they are deliberately, unethically and maliciously causing me further financial harm and stress. in closing people please do NOT utilize an institute that has this level of pathetic service and malicious intent towards its own clients, steer far clear of this so-called "service" provider and all of their "services" as it appears they have no idea what they are doing, offering and how to do it. it is so sad and pathetic, how such a corrupt institution could have grown to this scale it speaks volumes to its own members and staff. I will add a note here I did the same thing through Nedbank recently the entire process took a week, and they had my property sold within a month, if you are banking with standard bank change banks now for your own sake and future.
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