JP
Jolene P
Active since Oct 2013
6
Reviews
0
Industries
Reviews
6 reviews5 months ago
If you can be anything - be KIND
Dealt with Mikail Van Buuren regarding my claim. He was kind, empathetic and efficient. Based on my experience, I would definitely continue to use 1Life. Thank you Mikail - a little bit of kindness goes a long way!
0 replies
6 months ago
Excellent Service
Excellent Service. Ist call resolution. The consultant Revona was very professional, able to assist me quite comprehensively, answer my questions and reduce my premium. Thank you!
53 replies
8 months ago
Efficient, personable experience with Mr Mueenud-Deen Rahmtoola at the FFW contact centre
Efficient, personable experience with Mr Mueenud-Deen Rahmtoola at the FFW contact centre. My query was understood resolved effectively. I was transfered to an external provider who assisted with the 2nd part of my query, making it a 1st call resolution. Excellent service. Thank you Mueenud-Deen
53 replies
21 months ago
Excellent and efficient service
Excellent and efficient service from Cherylene - Customer Service Administrator who resolved my order dilemma with 1 hour, while keeping me continuously informed throughout the 60min. Thank you!
0 replies
21 months ago
Disappointing Service
Been waiting for order since 6th July. Have called 6 times to understand the delay as the website reflects 3 business days delivery. I am advised that it is a tracking issue and delay on the couriers side and I will be called back with an update. No call backs, no delivery! Exceptionally disappointing service.
0 replies
22 months ago
Great Service
It was pleasure dealing with the Clear Access team. Each of them were friendly, efficient and able to troubleshoot and resolve my connectivity issue. I had received professional service from the call center as well as the agent who was called out. Samukelo, Jackson and the technician who came out (apologies cannot remember his name). Keep up the great service!
53 replies
Review Distribution
5 Star
5 (83.33333333333333%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (16.666666666666668%)