RJ
Robert J
Active since Oct 2013
7
Reviews
0
Industries
Reviews
7 reviews8 months ago
Fast and efficient service
Fast and efficient service. Purchsed goods arrived within a week. Good customer communication regarding delivery. I will certainly be making future use of their range of security products.
1 reply
34 months ago
Reliable was reliable
Ordered a product, they gave me an approximate date of delivery (the product came from overseas) and the product arrived within the stated period. I had no problems with the company at all.
0 replies
52 months ago
Engen Depriving Staff of extra income.
For over 2 years now I have been using the Engen 1 App. on my phone to buy petrol at Engen Garages between KZN and Cape Town. During 2020 an addition was made to the functionality of the app which allowed you to tip the petrol attendant who assisted you. This would be done by scanning a unique code card issued to each attendant. To me this is an excellent idea but at NO Engen garage on the KZN South Coast or ANY Engen garage between KZN and Cape Town (either on the N1 or N2) have I been able to use the tip function to tip the attendant. When I ask the attendant for their code card they either tell me that they have never heard of this option or they have not been issued with it yet due to problems with their system (whatever that may mean). As I said, this is an excellent way to put a little extra cash in the pockets of people who are not very well paid. Perhaps their are labor issues and some employees feel that because they are not petrol attendants they are unable to benefit from the system? In this case perhaps Engen could come up with a means of "pooling" tips and dividing them equally among the whole staff? In any event, I feel that Engen is failing their staff in this matter. Either get the system working or remove the option from the app.
53 replies
58 months ago
Miway Efficiency
Having needed to deal with a failed debit order deduction I was ably assisted by Mandla and Kitano.
53 replies
68 months ago
MWEB has become Dysfuntional
During July my Telkom landline malfunctioned and Telkom were not prepared to repair it. As a result, I had to cancel my account with Mweb as my adsl internet service provider as they rely on the Telkom infrastructure to provide an adsl service. ( my Mweb account is 10441463) I made the call to Mweb client services and cancelled the account making it abundantly clear at the time that I wanted to retain the e-mail service. On September 1st I tried to open my e-mail account but was locked out. I tried to contact Mweb via their automated telephone helplines (0877000777, 0877002121 and 0215966552)which all seem to take me to the same place anyway. I eventually got through to a tech support agent (Bonga?) who told me that i could not access my e-mail as my account had been closed and he immediately tried to put me through to client services to rectify the situation but I ended up back with the same automated telephone menu where I was asked to select options from a verbal menu as well as enter information. This automated service is completely dysfunctional. When I enter the required information (e.g. Identity number) it tells me i have not entered anything. When I enter a given option I am met with silence. One option given asks you to " choose from the following options" but immediately begins playing music without providing any options. I made at least 6 calls and was eventually told by the automated voice the "due to unforeseen circumstances" my call cannot be taken at this time. As I type this I still have no access to my email account. I was very satisfied with Mweb as my service provider for over 20 years and would have considered returning to them once fiber was available in our area but it appears from my latest encounter that they have become dysfunctional and their technical skills/services such as the automated telephone helpline are useless.
0 replies
76 months ago
Nedbank Delivers Document 5 yrs after Finance period ends
11 years ago I purchased a vehicle through Nedbank's vehicle finance division (MFC). I completely forgot to acquire the necessary Natis Registration document from them when the vehicle was paid off 5 years later. Recently, after deciding to sell the vehicle, I was in need of the documents, and, not seeing a contact on their website which would assist me in acquiring the document I submitted a query their "complaints" service online. The query was answered rapidly and my "Vehicle Registration Certificate" was delivered to my local Nedbank Branch via courier within a week. The bank originally offered to courier the document to my home/work address but I requested delivery to the local branch instead.
0 replies
99 months ago
Goods Paid for remain Undelivered and no contact can be made with the business
Goods were paid for via eft and the delivery date came and went. When enquiries were made the "owner", Sandra Prinsloo, said that there were vehicle problems. When a friend called and asked where her premises were she claimed they had left East London and moved to Kimberly. No more calls have been answered. Anyone who has had a similar experience with them can whatsapp me on ********** 669 as a Fraud case will be registered with the SAPS.
0 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (42.857142857142854%)