GH
Gareth H
Active since Dec 2013
8
Reviews
0
Industries
Reviews
8 reviews28 months ago
Discovery Health - Unable to join Medical Aid.
I ma trying to switch my medical aid to Discovery, and they are trying their utmost best to make the process as protracted and difficult as possible. They have no regard for time or respect for ones situation. I am utterly disappointed and regard any endevour to do business with Discovery Health futile.
258 replies
47 months ago
Club Motors Fountains Arc - Bad Customer Service. Poor Workmanship.
Bad Customer Service. Poor Workmanship. Handed my vehicle over to the repairer, Club Motors Fountains ARC, in perfect working condition. 3KM's and 2 weeks later, I collected my Car with : - Left Front Xenon Module / driver not working at all. - Left front Light not Fitted in line with front right light (BASIC Alignment) - Glue on right front Door (which was blended) - Clear circular Buff marks on the bonnet (which was resprayed) - Large Dull spots on both front doors (Blended) - Paint run's on left front door (Seems like the base coat according to staff) - Uneven base coat covering on front left bumper, as light streaks are visible. - Polish residue visible in nooks and crannies. Front left Xenon Module recorded an Error in-between delivery and Collection km readings. It Got Damaged at the Repairer for which they now take NO responsibility. I do NOT Recommend this repairer.
0 replies
87 months ago
Bad Service!
Does not reply to emails from loyal customers, even follow up emails. No loyalty to customers, no customer relations s****s!
0 replies
90 months ago
Will Settle Motorcycle damage but NOT rider Gear (Helmet etc.)
I was involved in a motorcycle accident where an OUTsurance client knocked me off my bike and they (the client) were amazing in assisting me with the 3rd party claim process. OUTsurance offered me a settlement for my motorcycle, but will not pay for my damaged Helmet, Gloves, Jacket or BlueTooth saying i need to prove Ownership and that damage is related to the accident in question. After sending original invoices, tags, warranty cards and photos of the damaged gear, Mr Gerrard Nel (an OUTsurance advisor) told me that this was NOT proof of ownership or relevant damage, although they offered to settle the bike for related damage. After a few minutes Mr. Nel responded saying that now ("after reviewing my documents") he would accept my documentation as proof of ownership, but still requires proof that the damage was relevant. After sending Mr. Nel 2 emails specifically enquiring WHAT THEY WILL ACCEPT AS PROOF OF RELEVANT DAMAGE, he avoided answering me directly. I think OUTsurance is unethical, unprofessional and primarily focused on MAKING MONEY instead of DOING WHAT IS RIGHT! BAD NEWS! AVOID!
105 replies
122 months ago
Pathetic Service
After numerous emails back and forth, i got an email from Telkom apologizing for their bad service, and confirming that they passed my detail on to the \Cancellation department\" as i insisted they cancel a service i had allot of hassle ordering. (08/04/2016)<br> <br> Today, 19/04/2016, i received a call from the courier notifying me of delivery of my Telkom goodies which i was told (on email) was sent to the Cancellation department. Once again, absolute and utter negligence, lack of interest and gross incompetence by Telkom.<br> <br> "
75 replies
122 months ago
Pathetic Service
In March 2016, I twice left my contact details on Telkom's website where it stated \Let us call you\". I had NO response. I then decided to call Telkom, and after a 1h15m phone call, finally got my service ordered. A lady named Khanyisile Yaka adfvised me that Telkom would debit my account to \"check if it is working\", and then refund me while the order is being processed. An amount of R99 was debited off my account by Telkom and not refunded till today, almost two weeks later!<br> <br> Khanyisile Yaka also advised me to email her two days after the order was placed to inquire on the way-bill/reference number of the order, which i did. She responded to my email indicating that the warehouse was out of stock and would dispatch asap, neglecting to provide me with a reference number. I replied to her email insisting on some sort of reference number since Telkom unlawfully took my money and failed to refund me as advised. Till today i have not had a response from Khanyisile Yaka.<br> <br> I have had PATHETIC service from an equally pathetic service provider seemingly. <br> <br> I would like to cancel my order immediately (Please advise of the due process to do this?), and i insist that Telkom refund me."
75 replies
125 months ago
NO Service
On the 8th of December 2015 a fault with Ref. 538CTK081215 was logged with Telkom for a faulty ADSL line. On 14 December 2015 Telkom was contacted again and the call was apparently escalated with a Ref. 795475. Today, 21 December 2015, we have still not had ANY word on progress. Our ADSL line is a CRITICAL part of our operation and Telkom doesnt seem to take this to heart.
75 replies
126 months ago
Bad Service
On the 8th of December 2015 a fault with Ref. 538CTK081215 was logged with Telkom for a faulty ADSL line. On 14 December 2015 Telkom was contacted again and the call was apparently escalated with a Ref. 795475. Today, 21 December 2015, we have still not had ANY word on progress. Our ADSL line is a CRITICAL part of our operation and Telkom doesnt seem to take this to heart.
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (50%)
1 Star
4 (50%)