MM
Mpumelelo M
Active since Dec 2013
15
Reviews
0
Industries
Reviews
15 reviews44 months ago
Somethings are pretty only on the outside! Be Warned the White House is a no go!!
Do not make a booking for your party at this place, very disorganized! One minute you allowed to bring your Deco next minute you not. Food takes 2hours!! And its not the kitchens fault because we also orded a Coke and that took 1hour! its an overall underwhelming experience, it's unbelievable that a place that beautiful can have such terrible service. After booking the place 2months ago with a follow up(not by them of cos) manager wrote our booking in her book sent us menus via whatsapp (at our request- dont now start thinking they had some initiative) then simply forgot about us, we were put in some stuffy corner, so embarrassing after bragging to my guests that i had found a gem!!! There is no value for money, do not go to White House on Nicol unless you want to be dismally disappointed!!!!
0 replies
48 months ago
Loud, Stale Burgers and Cramped up Play Area Spur
Place is very loud and feels cramped up, the waiters are too busy so you have to remind them of your drinks or u will die if thirst waiting. The starter dish was promising, but the Burgers were a disappointment, soggy tomato, old lettuce, stale buns. The kids will love it though, not because of the congested play area, sit outside so they can play with the water! If it's a spur experience you looking for maybe skip this one and go to the Ruimsig Ranch
0 replies
66 months ago
Cell c is trying to scam a granny! DO NOT upgrade, choose another Network
After much stories I received my what was meant to be a cellphone gift for mother's. It was delivered on the Tuesday 6th of October 2020. My mom then informed me that the phone was not working and had no network citing "emergency calls only". The whole weekend it was like this so i then called on Monday, again after being sent pillar to post i finally got to cell c direct 084145, was told cell c would call me to activate the phone, naturally they didn't so i called back 3 days later. Was then told to switch off and on and it would work, we did that, it didn't work, we called back. Then we were told it's being escalated to "them". For over 2 weeks we heard nothing, i again called cell c direct and and asked to speak to "them", i was told i could not but the matter is escalated, i expressly asked that if its not resloved by Monday 9th they should come collect their phone as what was meant to be a gift to my mother was spoilt as she is now continously buying data for the day in the hope, and come monthend cell c will then debit my account for this phone that doesn't work and wont take note that "they" had not resloved the matter and were simply being scammed to get a phone that wont work., It is the 20th of November and the only call received was one to offer me insurance, what a joke! Your system knows that there is a phone but not the escalation. I regret upgrading, should have left cell c!
56 replies
67 months ago
ITS TAKING ONE YEAR TO DELIVER OR HAS MAKRO SIMPLY ROBBED ME OF MY MONEY?
Hi ordered a Changing Ice Bucket in December 2019, they said it takes 21 days to delivery and still in February 2020, they had not delivered so I sent a complaint requesting delivery of my item, an email was sent to me apologizing. Can I add that I live 10mins from a MAKRO! It is now October 2020 I have NOT received my order. So MAKRO has simply taken my money and moved on. How bad is this service though, there is no excuse in the world that they can give, my advice... DO NOT USE ORDER FROM MAKRO ONLINE
53 replies
70 months ago
INCREDIBLE HAS AN INCREDIBLE ONLINE SERIVICE!
Online buy and collect service is time saving and efficient. This was so cool, so I wanted a Smartbox but didn't want to go looking at everyshop so i tried the online service at incredible, clicked my gadget, clicked which store and was told its in stock, paid and done. Immediately received notification that my order is received. Next day received notification that my order is ready. Then a call asking when i will collect. Went to Clearwaters to collect, no ques, 3 friendly staff members all ready to assist and direct me, i was in and out in 5mins! Really im impressed
0 replies
70 months ago
I SHOULD HAVE CANCELED MY CONTRACT WITH NETSTAR
Three weeks ago I informed NETSTAR that I no longer need the unit as my father is now using the car. I asked that they tranfer ownership to my father and start debitting his account, I even sent them my fathers contact details. After being ghosted and not responded to I sent a reminder and expressly stated that they NOT debit my account anymore. I have just woken up to a debit from Netstar. This is now an unauthorized debit. My 3yrs contract is over I should have rather cancelled than give them continuous business! This is very unprofessional not to add zero customer care. This was really a simple thing. So disappointing.
105 replies
75 months ago
DANMAR HAS POOR WORKMANSHIP AND EVEN WORSE CUSTOMER SERVICE, STAY AWAY
Last year I received poor service from this company, forwarded a complaint and my vehicle was then urgently attended to and I also received a call from the Manager Warren, who promised me that they would fix the error going forward(error being that they don't have automatic vehicles and they will communicate better with clients) and as an apology offered I come back to for minor scratch removal and polish of my car at any time in the near future. I received my car back in July and then by September 2019 the paintwork had started to peel. I was not upset about this as maybe things were rushed, I then sent out a message to Danmar to request they fix the paintwork and also do the courtesy scratch removal and polish. For over two months I couldn't get an automatic car and as I cannot use a manual due to an operation on my knee, Warren then confirmed that we shouldn't wait for an automatic anymore I should simply book my vehicle in and a driver will drop me at work and pick me up as all this was a day work. This was in December 2019, I now sit in February 2020, simply trying to book in my vehicle, I have contacted them and sent Warren a detailed message on the 31st of February 2020 and I have received no response. There is zero communication at Danmar, right up to Managerial level, you have to keep following up and this is now frustrating as I now need to seel the car but cannot do so with a car that has poor workmanship, this company is constantly disappointing and continuously frustrating to deal with
56 replies
80 months ago
ONCE A SALE IS MADE, THE COSTUMER SERVICE ENDS RIGHT THERE AT DE WIT MOTORS
I bought my vehicle in March 2018, this to me being my dream car and received what I really think was a good deal. However, on receipt I noticed a few things I was concerned about and brought this to the attention of Lehan and Niel. I received assistance on some of my requests and at some point had ignored service I considered inadequate because Lehan would attempt to redeem the service with some good gestures. However, the spare key is now a real issue for me. In April 2018 already I was told that the key has been ordered but to date, I have not received my spare key. I have made numerous efforts to get the key, in January 2019 I made another reminder and was told the keys are being programmed. In May 2019 on one of the follow-ups, I was told they have the keys and they must be programmed and I will be told when to go to the nearest merc. End of May and June 2019 I was now not getting a response at all even though my messages were being read. My son has now misplaced my keys and I have informed Lehan that I am losing money getting myself to work, it's costing me R300 per day since Wednesday to get to work and I am now sitting with a bill of R1500 while waiting for my key. I have expressed this to Lehan and told him of the urgency and how unacceptable it is to wait for spare keys for over a year, I also informed him that I am tired of the empty promises, he has apologised and made another promise stating that I will receive my keys latest today. Needless to say, again this is an empty promise as today has come and gone and again I must use R300 to go and come to work tomorrow again. It is now at a point where I think I should maybe invoice De Wits for every day I have had to pay until the day I finally receive my key. As clients, we still must be taken care of once the salesman has made a sale, I will be trading in my vehicle in March 2020 but will not be going back to De Wit Motors .
0 replies
80 months ago
CONTACT CENTER - PROFESSIONAL, FRIENDLY, QUICK, EFFICIENT, PERFECT CUSTOMER CARE!
I wanted to get a Jojo fitted in the office so I called the number on the website and a very energetic Jaden was on the line, so keen to assist! it was refreshing, he really didn't know the procedure of installations for this but tried to call a couple of branches near me while I held on the phone. With no luck, he then promised to call me back as he was going to find out the process for installing the Jojo as I was hoping Builders would do so. I already put an alarm on my phone as I know what "I will call you back means", to my pleasant surprise Jaden called me back literally after 7minutes and told that there is an app Builders uses where I can find someone registered to instal the Jojo tank. I can not find a single fault with the service I received at the contact centre and I actually realised how just receiving such good service from a contact centre can affect a persons mood even (yep im feeling happy). Thank you so much Jaden, Thank you so much Builders Warehouse, this was refreshing!!!
105 replies
81 months ago
I REGRET BUYING A PHONE FROM CNA
I bought a phone at CNA Clearwaters from a very friendly staff member, 3weeks later the phone was not charging and not switching on anymore(which happens, its a gadget), I then took the phone back to CNA Clearwater, where I was informed they cannot assist me without the box and accessories plus a slip, I went looking for all this then took the phone to CNA Rosebank where I was told they only need the phone and slip, already I could tell that CNA staff members don't know what is needed exactly, I didn't have a slip but as I had purchased the phone with my EDGARS account, it was easy to find proof of purchase, I left my phone with a very confused Palesa at the CNA in Rosebank, she informed me latest my phone would be returned in 2weeks. After 2weeks I receive no feedback, on follow up Palesa informs me that the phone is at repairs and now she tells me its actually 21days! At this point, I am not impressed as I honestly feel that the staff really don't know what they are talking about and are simply guessing. 21days come and go and again I call CNA, at this point, Palesa tells me that they need the slip and she will get back to me, now this is getting upsetting, I resend the proof of purchase and wait for her call, but instead, another week goes by! at this point, CNA has had my phone for over a month, I again call CNA and Palesa tells me that my phone was only actually starting to be repaired on the day I sent the proof of purchase, meaning no follow-ups were ever made by the repair shop nor by CNA, regardless of the fact that I have been calling and checking. I am so dissatisfied with the level of service and it is unfair that I should now be punished for two months with a phone I bought from CNA.
105 replies
Review Distribution
5 Star
4 (26.666666666666668%)
4 Star
1 (6.666666666666667%)
3 Star
0 (0%)
2 Star
4 (26.666666666666668%)
1 Star
6 (40%)