MK
Mncedisi K
Active since Jan 2014
12
Reviews
0
Industries
Reviews
12 reviews2 months ago
Fast, Friendly, and Reliable Every Single Time
I honestly cannot recommend Woodford Car Rental enough. Every single time I use them, it is the best experience from start to finish. The process is always quick, smooth, and completely stress-free. The staff at the desk, all of them, are consistently friendly, professional, and welcoming. You are never treated like just another booking number. They go out of their way to assist, explain everything clearly, and make sure you are comfortable before you leave. The vehicles are always clean, well-maintained, and ready on time. There are no unnecessary delays, no confusion, just efficient and reliable service every time. It is rare to find a company that delivers the same high standard consistently, but Woodford does exactly that. I will definitely continue using them and recommending them to others.
53 replies
4 months ago
Musa has been an incredible FA
Musa has been an incredible FA. He is consistently understanding, patient and extremely helpful. He is transparent in his communication and always offers reliable, thoughtful advice.
0 replies
25 months ago
Unreliable Internet Service and Poor Customer Support
I am deeply disappointed with Clear Access's internet service and customer support. For the past few days, my home internet has been disconnected since Wednesday. Despite reaching out to Clear Access's customer service multiple times, I have received no effective assistance or clear explanation for the ongoing issue. As a loyal paying customer, it's frustrating to face such negligence and lack of support from Clear Access. I rely on their internet service for essential tasks, and this prolonged disconnection has severely inconvenienced me. It has been nearly 48 hours since the problem began, and there has been no visible effort from Clear Access to resolve it. This not only disrupts my daily activities but also affects my productivity. I urge Clear Access to take immediate action to fix this issue and provide a clear explanation of what caused it. Additionally, I expect better communication regarding steps taken to prevent such problems in the future. If this issue persists without a satisfactory resolution, I will have no choice but to seek internet services from more reliable providers. Clear Access needs to prioritize customer satisfaction and reliability. I hope for a swift resolution and improvement in Clear Access's service quality.
53 replies
26 months ago
Faith Seshibe was qu...
Faith Seshibe was quite helpful and patient
56 replies
26 months ago
Warrick Metlerkamp, was great
Warrick Metlerkamp, was great. Explained everything so clearly and generally helpful l.
56 replies
28 months ago
Mafadi Property Management are dishonest and unprofessional
I rented a unit at Central Mark apartments in Kempton Park from Mafadi Property Management for a year. I gave them a notice to vacate on the 31st October 2023, as per the lease agreement, and moved out on the 30th November 2023. I left the unit in a clean and good condition, and expected to receive my deposit back within 21 working days, as per their commitment. However, it has been more than a month since I moved out, and I still have not received my deposit. Every time I call Lucky Ndlovu, the building manager who is in charge of the deposits, he gives me a different excuse. He says he is not in the office, he is busy, he is waiting for the owner's approval, he will call me back, etc. He never calls me back, and he is very rude when I try to follow up. He even hung up on me once. This is unacceptable and *******. Mafadi Property Management are violating the law and my rights as a tenant. They are holding my money hostage and causing me financial stress. They are dishonest and unprofessional, and I would not recommend them to anyone. They are the worst landlords I have ever dealt with, and I regret renting from them. Stay away from Mafadi Property Management and Central Park apartments. They are a **** and a nightmare.
314 replies
29 months ago
Horrible Experience with MTN - Black Friday Deal Woes
I am writing to express my extreme disappointment and frustration with the Black Friday special that I subscribed to on the 22nd of November.. This experience has been marked by a series of unfulfilled promises, contradictory information, and unexplained charges. I opted for the month-to-month Uncapped Home Internet at 35mbps for R499, attracted by the additional perks of a 12-month Disney Plus Premium subscription and a Makro voucher for R1000. The consultant who assisted me over the phone, Stephanie, assured me that I was eligible for both the Makro voucher and the Disney Plus subscription. To activate the plan, Stephanie informed me that I needed to pay an upfront prorated fee for the remainder of November and the full R499 for December, amounting to a total of R648.70, before the plan could be activated. I promptly made this payment, and on the 24th of November, the router was delivered, with the Disney Plus subscription activated on the same day. The frustration began when I enquired about the promised Makro voucher. Repeated assurances from both the call center and the MTN store at Kara Glen claimed that the voucher would be sent to me via SMS in a few days. However, an email response from MTN contradicted this information, stating that the Makro voucher would only be issued upon a successful debit order, which apparently would not happen until January due to my upfront payment for November and December. To compound my disappointment, I discovered an unexplained debit of R615.43 this morning, less than two weeks after making the upfront payment for November and December. When I contacted MTN, I was told that I supposedly owe R1264.13. This is perplexing and disheartening, considering I signed up for a R499 subscription, and this is only my first month. I am reaching out to demand an immediate resolution to this matter. I insist on receiving the Makro voucher as originally communicated and seek urgent clarification on the unexplained additional charges. This situation is not only frustrating but also unacceptable for a service I expected to be reliable and transparent. I trust that MTN will address and resolve this matter promptly, restoring my faith in the company's commitment to customer satisfaction.
0 replies
29 months ago
Extremely Frustrating Delivery Experience with DSV
I am expressing my frustration with the delivery service provided by DSV through this review. The delivery of my parcel has been a source of dissatisfaction, and I feel compelled to share my experience. Despite receiving three text messages from DSV indicating unsuccessful attempts to reach me, I have not observed any missed calls on my end. My phone has been on throughout this period, making it perplexing that no calls have been received. Furthermore, attempting to contact DSV has been challenging due to significant connection issues. Whenever I manage to reach the automated instructions, the call begins to crackle and abruptly disconnects. If there are issues with their phone lines, they should have been resolved promptly. A client-based business cannot function effectively with non-functional phone lines. This problem has persisted since yesterday, and it is frustrating that a resolution has not been achieved. The lack of effective communication and the resulting inconvenience are disappointing. I anticipated a smooth and professional service from DSV, but this experience has left me frustrated and dissatisfied. I hope DSV considers this feedback seriously and takes steps to enhance their communication and delivery processes.
72 replies
34 months ago
Exceptional Service and Dedication - A Standout Individual at the South African Post Office
I recently had the pleasure of being assisted by Cornellious Khanyile from the South African Post Office, and I cannot emphasize enough how impressed I am with his exceptional service and willingness to go the extra mile. In an industry known for its poor customer service, Mr. Khanyile is a true standout, emerging from the t***** bush of mediocrity. From the moment I reached out for assistance, Mr. Khanyile displayed professionalism, patience, and an unwavering commitment to helping clients. Despite the notorious reputation of the South African Post Office, he proved that exceptional service is indeed possible. Mr. Khanyile's attention to detail was remarkable. He diligently tracked my parcels, provided timely updates, and addressed my concerns with efficiency and empathy. His proactive approach and problem-solving skills ensured that every interaction exceeded my expectations. What truly sets Mr. Khanyile apart is his genuine dedication to customer satisfaction. He consistently went above and beyond to ensure that my needs were met, demonstrating a level of care and commitment rarely encountered. His friendly demeanor and resourcefulness made the entire experience a delight, even in the face of the challenges posed by the South African Post Office. I highly recommend Mr. Khanyile to anyone seeking exceptional service. His professionalism, dedication, and willingness to go the extra mile make him an invaluable asset. He is a true credit to the South African Post Office, and I am grateful for his outstanding assistance.
0 replies
34 months ago
Extremely Disappointed with WeBuyCars' Poor Service and Lack of Transparency
I recently purchased a vehicle from WeBuyCars, and I must say that my experience has been nothing short of a nightmare. The company sold me a vehicle with a misfiring engine, a critical issue that they conveniently failed to disclose to me as a customer. It became evident that the misfiring was primarily due to the vehicle requiring a major service, but instead, WeBuyCars opted to have the vehicle undergo a minor service. The consequences of their negligence became apparent when I had to pay out of pocket for the replacement of the spark plugs, a procedure that should have been taken care of during a major service. This unexpected expense was not the end of my troubles. It came to my attention that the vehicle is also in urgent need of a cambelt replacement, another significant part that should have been replaced during the service interval that WeBuyCars neglected. In addition to the spark plugs, I am now burdened with the cost of replacing the cambelt and other outstanding parts that were supposed to be addressed during a major service. This additional financial strain is completely unjustified and an outright betrayal of trust on WeBuyCars' part. What adds insult to injury is the consistent lack of response and evasion I have experienced when trying to resolve this issue. It is exhausting to have to constantly contact WeBuyCars about the same problem, only to be met with empty promises and excuses. Their lack of accountability and responsibility is appalling. I have reached a breaking point and now find myself requesting an official rejection letter from WeBuyCars. This is not the outcome I had hoped for, but it is necessary for me to escalate the matter further and protect my consumer rights. The fact that I have been driven to such measures speaks volumes about the quality of service provided by WeBuyCars. I strongly advise any potential customers to reconsider purchasing a vehicle from WeBuyCars. Their disregard for transparency and their willingness to sell vehicles with hidden issues are unacceptable. The financial burden and emotional distress caused by their negligence are not worth the hassle. In conclusion, I am extremely disappointed with my experience with WeBuyCars. The misfiring engine issue, the incomplete service, and the subsequent expenses I have had to bear have left a bitter taste in my mouth. The constant evasion and lack of resolution have further fueled my frustration. Save yourself the trouble and avoid WeBuyCars at all costs. Note: If they are rejecting, I kindly request an official rejection letter to enable me to pursue this matter through legal channels. It is unfortunate that it has come to this, but I refuse to be continuously evaded and jerked around by a company that clearly does not prioritize customer satisfaction or uphold ethical business practices.
53 replies
Review Distribution
5 Star
5 (41.666666666666664%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (58.333333333333336%)