TK
Thembile K
Active since Jan 2014
7
Reviews
0
Industries
Reviews
7 reviews17 months ago
Horrible service from Signature Cosmetic in Festival Mall
Horrible Horrible Horrible service from Signature Cosmetics in Festival mall. I went to buy a foundation, concealer and powder. I was serviced by a male make up artist whom when I asked if he'll be assisting with finding the perfect match for my skin said yes. The guy only app**** foundation on only one side of my face and told me that he they dont do testing of makeup anymore. that surprised me because usually they apply make up on your whole face and leave you looking beautiful. He refused to even apply powder on top. When I tell him that im not happy about the look he gavee me he said he will remove it. I then begged him to apply the whole face as I wanted to see how the make up will look when app**** to my whole face. I wasn't happy with what he said and he eventually agreed but he didnt apply it nicely as well. I asked for a concealer and a powder to be app****, he said they dont apply it as well. Nothing he wanted to do, that lazy boy. Accidentally the bottle of foundation he has choosen to sell me fell on the ground and broke and he said I must pay for it. The foundation wouldn't have fall if he services me with a smile and a kind heart. I had to pay for something I didnt used because of his recklessness and his bad service. Ive never received such a wrecklessness and bad service. The guy was rude as well. Yooh Signature Festival mall, hai khona. its a no no no for me. And to make matters worse, it wasnt my first time buying make up there. I used to get female makeup artist who served me with a smile and kind heart. That male guy working there is a no good for the shop, the store will loose a lot of customers, trust me. If they dont do anything about that guy. He is not a best fit for such a shop. They must get a lady to do that job, clearly that boy doesn't know what he's doing. He didnt even have a name badge to identify him.
0 replies
53 months ago
Quick claim processing and excellent service
I've been with MiWay for years and have never claimed, Recently my sister had an accident in one of the car that I recently insured. I then submitted a claim using Miway app, very convenient, quick and user friendly app. It took exactly a week for a claim to be finalized and paid up. Thanks to Vongani Mashimbyi who handled the case very well and efficiently. His communication skills and knowledge towards everything that was happening on the case was excellent. Thank you so much Vongani for your advise and the way you handled the claim. And indeed MiWay kept its promises based on the agreement I had with them. I even got R1000 discount for using their app, I would definitely recommend MiWay to friends and family.
53 replies
61 months ago
Roadside assistance
Great service received from MiWay insurance on Road assist. Aron Sirwali the consultant knows his story, very polite with clients and communicated very well the details involved with Road assist. He also kept us updated with how far the driver is. And the service provider he used was very quick to arrive. Keep it up MiWAY.
53 replies
64 months ago
Worse service from Standard bank
Worse service from Standard bank I applied for a readvanced on my standard bank home loan acct APP 6588878 on the 25th Nov 2020 and the consultant told me it will take 3 days. Since then ive been calling to find the status of my application and everytime i call the status is still awaiting to be worked on. I was service by Thamsanqa Menqe a sales consultant. Other consultants keep escalating to him and his team leader to call me back but still no response. How can an application takes so long to process and not a single communication with even from an SMS. This is really the worse and very bad service to a customer that I have received from Standard bank. Regards, Thembile
61 replies
65 months ago
Bad service from Standard bank
I applied for a readvanced on my standard bank home loan acct APP 6588878 on the 25th Nov 2020 and the consultant told me it will take 3 days. Since then ive been calling to find the status of my application and everytime i call the status is still awaiting to be worked on. I was service by Thamsanqa Menqe a sales consultant. Other consultants keep escalating to him and his team leader to call me back but still no response. How can an application takes so long to process and not a single communication with even from an SMS.
173 replies
113 months ago
Mazda Midrand refuses to replace battery while the car is still under warrant
<p> Hi</p> <p>I bought new mazda 3 in 2015 February in Mazda Midrand. The car is currently 20 months now. It has been flashing an engine light and i went to ask what is it for and they said it might be different things, then they asked that I book it in for check up. The engineer checked it and picked up that its the battery fault. The service consultant asked that I took it battery center for check up and also for confimation of what they told me. The battery center guys indicated that the battery is dead and needs to be replaced.</p> <p>When i went back to mazda midrand they told me that the battery cost will be on my account as the warrant is 1 year then I asked then how come the battery is dead within 2 year s of buying the car. The warrant manager said he is sorry he can not help me with those questions.</p> <p>Now my concern is that i recently bought the car and its still under warrant, its not even 2 years with me. they should replace the battery for free as the vehicle is still under warrantly. </p> <p>I'm not sure what my rights are with mazda in a situation like this. I have a feeling they should replace the battery and I feel they are running away from paying for that battery. I also feel it means they sold me an old car then, if the battery couldnt even last for 2 years.</p> <p>The technician indicated to me that actually most new mazda 3 drivers has reported many times the battery issue. It is obvious that the model has battery problem and mazda doesnt want to admit it and help their clients with resolving the issue.</p> <p> </p> <p>Regards,</p> <p>Thembile Hadebe</p> <p> ********** 599</p> <p> </p>
0 replies
123 months ago
Rejected icover funeral claim
Hi<br> <br> Hi <br> <br> <br> <br> I have an icover funeral policy with Sanlam (policy no 1139259) whichI took because a member/staff of the Sanlam phoned and advertised it to me. Because it was cheap, I then decided to take it and now when I put in a claim they told me that they will not pay the promised amount to me because they have investigated and found out that the covered person is not an immediate family. The person that was helping me to take the cover never mentioned that its for immediate family only.<br> This come as a surprised cos they didn't tell me that the cover is not for extended family. Why didn't they tell me that when i took the policy and why they are only telling me that now when I really need to bury the family member. They have been taking my money and now when they are suppose to pay they come up with excuses, i want the money they promised to give me when i took the policy not the premiums i have paid. they have been making interest with my money and now they don't want to pay. I want the R20 000. <br> <br> <br> <br> <br> Regards,<br> <br> Thembile Khumalo<br> <br> 0829974599
75 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
4 (57.142857142857146%)