MM
Mpuse M
Active since Mar 2014
5
Reviews
0
Industries
Reviews
5 reviews27 months ago
Thank you for your p...
Thank you for your prompt response to my internet issue You have maintained your best customer service for the three years since I have been with you and appreciate you looking after your customers Keep up the great work
128 replies
77 months ago
Poor Renault Client service
After not getting any feedback from Lionel Motors Renault dealership, I contacted Renault SA spoke to Mbulelo Ngobese on 20 Dec 2019 who promised that he will call me on 23 Dec 2019 for update. I called him on 24 Dec 2019 and still there was no report from dealership Lionel Motors in Rustenburg. Other than giving me feedback he started telling me about his workload. I am not surprised when Renault dealerships does not care as they take from their HO.
0 replies
77 months ago
Terrible service at Lionel Motors Rustenburg
I have Renault Captur that experienced a technical failure on 14 Dec 2019 on route to Rustenburg. The car was checked in Lionel Motors on 17 Dec 2019. At first they promised to finish diagnosis and repair the same afternoon, however, it wasn't. The following day on 18 Dec 2019 I was told they have changed plugs and suspect dirty/ wrong petrol and they will drain and test. I had to extend my stay and incur more costs on accommodation with my family. Seeing that there's no progress, I ask the manager to arrange courtesy car because I had doctors doctor's appointment in Bloemfontein on 19 Dec 2019. Manager indicated that he doesn't have any though it is dealership responsibility at least for 5 days then Renault SA takes over. Up to today 24 Dec 2019 I have no idea what's happening to my car because I had to rent a vehicle to get back home.
0 replies
77 months ago
Loyalty is rewarded
I have been with MiWay Insurance for many years and consistently they showed that the care and reward loyalty. I got satisfactory qoute that I think no one in the industry can match. I was helped by Lerato Mathebe who understand her client's needs.
61 replies
95 months ago
Roadside/Home assistance
Excellent experience as expected from Nobantu who helped me for roadside/home assistance. My car battery was flat and within 45 min my car was jump started.
53 replies
Review Distribution
5 Star
2 (40%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (40%)