NB
Niel B
Active since Mar 2014
15
Reviews
0
Industries
Reviews
15 reviews11 months ago
Bad Service from Standard Bank!
I guess I was right to close my Standard Bank account all those years ago, because the service is still terrible. Unfortunately, I still have a home load with them and Eish..man!, why oh why does it have to be this way, why can't we get help when in need? I've requested for assistance and still no response.. Refence Number: 364641908 7691653
58 replies
12 months ago
Bad Service
Sure, Discovery's sales agents will sell you all the bells and whistles, but their service is just as pathetic as the rest! When you need help the most, they are big let downs.
986 replies
13 months ago
Dubious Services
Not sure who is at fault here. I had a burst geyser in 2022, which was replaced under warranty through ABSA insurance, not even 3 years later and the replaced geyser is now bust. Heat Tech says that they cannot replace the geyser because it has already been replaced once. This brand Heat Tech seems to be a very unreliable brand, whereby their products doesn't even last 3 years. My advice, do not trust or use this brand Heat Tech. Or is the plumber Bububa Holdings Pty Ltd who was sent out to do the installation by ABSA insurance at fault for not doing the installation correctly. How can a geyser that's firstly under warranty burst and then the new one also bust within 3 years. This all sounds very dubious, between the Heat Tech, Buduba Holdings and ABSA insurance who would take accountability? seems like not one them can be trusted.
53 replies
19 months ago
Vodacom Robs again
Just Vodacom man, they will rob you if you don't check your contract. I think it's time to cancel and move on..
106 replies
19 months ago
We are not Robots!
What started out a bit rocky, turned out to be a great and awesome experience. Tess Waller, the agent whom I dealt with, is a rock star, handles herself with real professionalisms and she understands that at the end of the day, we are all just human beings with emotions and needs and definitely not robots :) Her amazing attitude won me over and left me no choice but to sign up with her. She handles criticism with easy, listens to you when you talk and not interrupting you while talking, so you actually get to finish your sentences. Thank you, Tess Waller from OUTsurance, highly recommended dealing with her for ease and peace of mine 🙏🏽
53 replies
21 months ago
Treible Customer service by ABSA
I would advise anybody who looking for insurance to never use ABSA.. Just poor service all round!
58 replies
34 months ago
DO NOT USE ABSA!
If you think that by including the ABSA CEO, will help resolve a problem, think again..I've been struggling to resolve a claim since February 2023.. I highly recommend that using ABSA for any service is a big NO NO.. There's little to no communication, follow up, or resolution, no intent on solving your problem. They sign you up with false promises, you think that if something goes wrong you will be covered. I'm just lost for words at now at this terrible service..
60 replies
41 months ago
Vodacom Fibre
My Fibre has been off since the 11th of November.I made many phone calls with no luck. Vodacom can’t even send an sms on what is happening. Worst experience ever!!!
132 replies
43 months ago
Vodacom to rich to provide solutions, rather just cancel without even trying!
WOW! Vodacom are making so much money, that they can just turn away customers. I signed up with them for a Fiber deal recently, the modem was then delivered to me, so then it's just a matter of getting connected. Vuma comes to my house to connect the line, and unfortunately there are 2 lines on the other sides of the T-junction streets I live on, just my luck. VUMA says that a pole needs to be setup on my side and the line brought over, then to my house, simple right.. Think again, call Vodacom to explain the scenario and all they say is that nothing can be done and they will cancel and come collect the modem. thank you Lihoe Kepani from Vodacom customer care for not being able to provide a solution, not even calling VUMA to find out what can be done.. Customer Care, haha, what a joke, they should change it to "customer WHATEVER" Can't wait for my other contract to expire so I can cancel that as well.
325 replies
45 months ago
Terrible ABSA
I've been waiting 3 months form ABSA to give me an outcome on a claim, reported at the end of April, is this normal? I reported my geyser leak immediately, of the morning it occurred, ABSA sends out an assessor 3 days later, causing damaged caused to my ceiling, insulation in my ceiling, walls, floor carpet, leaving mold to form in linen carboard. The geyser was replaced because it was still under warranty, but I've still received no communication regarding the other damages. WOW! talk about providing customer service.. When they to sign you up, they will call you 10 times a day, but actually helping, terrible service from them..
134 replies
Review Distribution
5 Star
2 (13.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (20%)
1 Star
10 (66.66666666666667%)