LS
Lorna S
Active since Mar 2014
29
Reviews
0
Industries
Reviews
29 reviews1 month ago
At my wits end after TWO YEARS no assistance
I tried out the Sage Payroll and HR package for 1 hour on the 7-day free trial over TWO YEARS ago. I immediately found that it didn't offer the features required by the company and decided not to sign up for the package. Every month since then I have received a bill of R307.52 and demands for outstanding fees. I have emailed every month explaining the situation, received a response that the "team" will sort it out, but lo and behold, the very next month I get yet another account. I have tried to phone and use the "chat to finance" function, but they cannot assist because I do not have a site code to give them. OF COURSE I DON'T HAVE ONE!!! I NEVER SIGNED UP!!!
2 replies
19 months ago
A con to get you to spend more money
I signed up and paid for the Form Filling package. Received my log in details, but when I tried to log in I kept receiving an error message that the username and password did not exist. I was told that there was a "technical issue" and I had to change my package to Ad Posting or Data Entry. I change to Ad Posting, but that didn't work either. I was then told I had to upgrade my package to plan 3 or 4 as neither plan 1 or 2 were working. I feel this was just a way to get me to spend more money. I have requested a refund and hope to get it.
0 replies
19 months ago
Thank you for reuniting me with my favourite perfume!!!
A huge thank you to Ascot!!!! I have been looking for my favourite perfume for three years and couldn't find it in SA. By sure happenstance I stumbled upon Ascot's website and there it was, my beloved, long lost essence :-) Aaaaand, it was on special. As is my character, I first read all the reviews on Ascot before making the decision to click "Add to Cart". To be honest, I expected somewhat of a knockoff, especially at the price I was paying, but I didn't mind, I was just so happy to finally have found my old faithful. Boy, was I surprised when my package arrived and it's the REAL DEAL!!! I immediately sprayed some on and could even smell a slight hint of it after I'd showered that evening. Thank you Ascot, I'll definitely be back.
0 replies
20 months ago
STOP HARASSING ME
I have three contracts with Cell C, two of which are due for renewal. I am NOT renewing either of them as I only require the one number. One has already been cancelled and the other can only be cancelled on 25th October. Since July I have been receiving MUTLIPLE calls a day, all hours of the day and night, asking me if I want to upgrade. Regardless of how many times I have informed the callers that I am cancelling and will not be upgrading and to please remove my name from the call list, I will receive a call a couple of hours later. I have tried just killing the calls, but then they call repeatedly until I answer!!! Honestly, this has been going on for almost four months now. Get it RIGHT Cell C. Stop harassing your customers!!!!!!!!!!!!!!!!!!!! I DO NOT WANT TO UPDGRADE, FULL STOP, END OF STORY, NO DISCUSSION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
3 replies
25 months ago
ABSOLUTELY DISGRACEFUL CONDUCT AND ETHICS
My daughter was involved in an armed home invasion and absolutely everything was ******, including her Rain router. On contacting Rain to report the device ****** she was advised that she would need to pay R4'000 to replace the router. While she accepts responsibility for the device, surely, this is an exorbitant cost??? To top that all, when she enquired whether she could pay it off she was told that should she choose this option she would need to pay the monthly subscription as well until the device is paid in full. How can Rain justify charging someone for a service they obviously will not be receiving as they no longer have a device with which to connect to the network???? Rain - you are a bunch of ****mers and *******s. Shame on you taking advantage of someone who has already experienced such trauma and lost everything, and I mean EVERYTHING, down to the toilet paper she had. You're an absolute disgrace to society.
6 replies
28 months ago
CONTINUOUS HARASSMENT
I am constantly receiving emails and sms from Lancet requesting payment on an account that is NOT mine. I have phoned and emailed on NUMEROUS occasions to try sort this out and each time I am assured that the mistake has been rectified, but low and behold, a few days later, my phone and email are flooded again. It is for an account from Netcare Pinehaven, Bestmed medical aid, member number M17X1X2X (number concealed for member's privacy), patient is beneficiary Mr XYZ (concealed for privacy) 1. I have NEVER been treated at Netcare Pinehaven in my life. 2. I am NOT on Bestmed medical aid. 3. My medical aid number is not M17X1X2X. 4. I am NOT Mr XYZ. 5. I have NO beneficiaries on my medical aid. Before I know if Lancet will be ruining my good credit name by listing me on ITC all because they cannot do their jobs properly!!!
1 reply
31 months ago
APPALLING SERVICE - DISGUSTED
I ordered and paid for a Samsung TV online from Makro Strubensvalley which is 1.6km from my house on 7 November. LATEST delivery date quoted was Saturday 11 November. When I hadn't heard anything by Saturday I went to the store to collect, only to be told the order hadn't been processed yet, but they promised to deliver Monday 13 November. Monday arrives, still nothing. So I phone Customer Care. Again, the order hadn't been processed, but I'm made a promise that "a rush" is being placed on the order and by close of business I'd receive notification of when I could expect delivery. It's now 18h00, 13 November and I haven't received any feedback. Absolutely appalling service. NEVER AGAIN will I buy ANYTHING from Makro
1 reply
38 months ago
No more Parmalat products for me
I am highly disgusted in the service received from Parmalat. I bought a six pack of long life full cream Parmalat milk and all six were curdled. I contacted the customer care and although they were very apologetic and said they would collect the milk and replace it, a month down the line I STILL have not received the replacement milk. They did indeed collect 3 litres and instructed me to discard the other 3. I mistakenly assumed that they would deliver the replacements at the same time as collection, but this did not occur. I have since contacted the customer care and enquired as to when I can expect the replacement, but they do not even bother to respond.
3 replies
44 months ago
And the Saga Continues
I recently took out a laptop contract with Cell C. After much confusion and delays I finally received the laptop. In the numerous phone calls, I repeatedly asked the question whether the laptop was an I5 and I was assured that it was by not one, but THREE different people that I spoke with. Guess what, it's not!!!!! It's a Celeron. I am SO disgusted with Cell C
5 replies
Review Distribution
5 Star
3 (10.344827586206897%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (6.896551724137931%)
1 Star
24 (82.75862068965517%)